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Care Team Coordinator
Assurance Home Care
Ottawa, ON
Full-time
Our Care Team members are key operational leaders responsible for delivering exceptional, highly personalized service and support. We’re strategic and tech-forward professionals seeking a…
Bilingual Customer Care Team Coordinator - Part Time
ParaMed Home Health Care
Ottawa, ON
Part-time
ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled…
Care Coordinator / Team Lead (RN), Qualicare Toronto
Qualicare, Toronto East
Toronto, Ontario
85,000 CAD / year
Full-time
Qualicare Homecare is looking for a compassionate, caring, and reliable RN to join our family as a Care Coordinator. Qualicare Toronto offers home care services that focus on providing the…
Care Team Coordinator (2026-2871)
Closing the Gap Healthcare
Toronto, ON
Other
We are seeking a passionate and dedicated Care Team Coordinator to join your team. In this role, you will coordinate and schedule home and community visits, communicate with our healthcare…
Bilingual Customer Care Team Coordinator - Part Time
Extendicare
Ottawa, ON · ParaMed Admin Office - Champlain (Hunt Club Rd.)
Part-time
ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled…
Care Team Coordinator
Extendicare
London, ON · ParaMed Admin Office - SW (Fullarton St.)
Part-time
ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled…
Weekend Care Designer / Care Coordinator (Home Care)
Nurse Next Door
Ontario · MISSISSAUGA, Ontario
Part-time
Work closely with the weekday leadership team to ensure continuity of care.
Client Care Coordinator, Urgent Primary Care Centre (UPCC) and/or Primary Care Networks (PCN) - Chilliwack
Fraser Health
Chilliwack, BC
…collaboratively and in partnership with the inter-professional care team in the provision of person-centered, culturally-safe and recovery oriented care, the Client Care Coordinator…
Continuing Care Coordinator - Continuing Care
Nova Scotia Health and IWK Health
Annapolis Royal, NS
The Care Coordinator authorizes services and makes referrals/linkages to other professional and volunteer resources, to assess and support community-dwelling clients for as long as…
Continuing Care Coordinator - Continuing Care
Nova Scotia Health Authority
Kentville, NS
Full-time
The Care Coordinator authorizes services and makes referrals/linkages to other professional and volunteer resources, to assess and support community-dwelling clients for as long as…
Continuing Care Coordinator - Continuing Care
Nova Scotia Health and IWK Health
Kentville, NS
The Care Coordinator authorizes services and makes referrals/linkages to other professional and volunteer resources, to assess and support community-dwelling clients for as long as…
Continuing Care Coordinator - Continuing Care
Nova Scotia Health and IWK Health
Amherst, NS
The Care Coordinator authorizes services and makes referrals/linkages to other professional and volunteer resources, to assess and support community-dwelling clients for as long as…
Continuing Care Coordinator - Continuing Care
Nova Scotia Health Authority
Amherst, NS
Full-time
The Care Coordinator authorizes services and makes referrals/linkages to other professional and volunteer resources, to assess and support community-dwelling clients for as long as…
Intensive Planning Support Coordinator (Care Coordinator)
The Government of Nova Scotia
NS · Flexible, NS
We are looking for passionate, values-driven people to join our team as Intensive Planning and Support Coordinators (IPSCs), a vital new role helping bring to life the Human Rights Remedy…
Community Integration Care Coordinator | Primary Care
Interior Health Authority
Cranbrook, British Columbia
Part-time
Cranbrook Urgent Primary Care Centre is hiring a relief part-time Community Integration Care Coordinator (CICC) located in Cranbrook, BC. This position runs until February 9, 2028, or until…
Primary Care Nurse Care Coordinator
WNHAC
Kenora, Ontario
Full-time
We provide primary health care through a range of options including prevention, assessment, diagnosis and treatment. Our team includes health professionals, educators and support workers…
Care Coordinator (Home Care)
Carefirst Seniors & Community Services Association
Toronto, ON
48,000 to 56,000 CAD / year
Full-time
We are currently seeking a Care Coordinator to fill a vacant position at our Home Care Team.
Coordinator, Patient Care (RN) - Acute & Ambulatory Care - Casual
Vancouver Coastal Health
Powell River, BC
49.2 to 63.47 CAD / hour
Other
Come work as a Coordinator, Patient Care in Acute & Ambulatory Care at Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an experienced Registered Nurse to join the…
Patient Care Coordinator
Endodontic Care Cambridge
Guelph, ON
Full-time
We’re looking for a Patient Care Coordinator to join us as one of the first members of our Cambridge team.
Bilingual Float Care Coordinator, Regular Full-Time, Eastern Ottawa, Labelle
Ontario Health atHome
Ottawa, ON
Full-time
As a member of the care team, t he Care Coordinator will provide a broad scope of connection in their caseload geography, linking with care and services beyond community care while…
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, British Columbia
49.2 to 63.47 CAD / hour
Temporary
Come work as a Coordinator, Patient Care (Acute & Ambulatory Care) with Vancouver Coastal Health (VCH)! Staff Housing may also be available. Apply today to speak to a Talent Acquisition…
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, British Columbia
49.2 to 63.47 CAD / hour
Part-time
Come work as a Coordinator, Patient Care (Acute & Ambulatory Care) with Vancouver Coastal Health (VCH)! Relocation Reimbursment and Temporary Staff Housing may also be available. Apply…
Team Member Experience Coordinator (HR Coordinator)
Sienna Senior Living
Markham, ON
Full-time
At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams…
Integrated Primary Care Coordinator
Carefirst Seniors & Community Services Association
Toronto, ON
60,000 to 75,000 CAD / year
Full-time
The Carefirst Family Health Team (FHT) is seeking full-time permanent Integrated Primary Care Coordinator to join our innovative, interdisciplinary team dedicated to delivering…
Team Member Experience Coordinator (HR Coordinator) - Perm Full Time
Sienna Senior Living
ON
Full-time
At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams…

ParaMed Home Health Care

Bilingual Customer Care Team Coordinator - Part Time

Ottawa, ON, Canada

Part-time

$21.85 - $26.01

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The coordinator serves as the primary contact for clients and field staff, managing care schedules and assigning staff based on availability and skill sets. They are responsible for updating patient data and documenting all interactions professionally.

Requirements

Candidates must be fluent in both English and French and possess superior customer service and communication skills. Administrative or scheduling experience and strong computer proficiency are considered assets.

Experience

0 to 2 years

Working hours

40 hours per week

Job type

Part-time

Work arrangement

On-site

Skills

Bilingualism (English/French)
Customer Service
Scheduling
Administrative Support
Computer Skills
Communication
Empathy
Data Entry

Benefits

Celebration and Recognition programs
Comprehensive health and dental benefit plans
Education allowance for employees and family
Employee Assistance Program
Employee perks and exclusive offers

Minimum pay

$21.85

Maximum pay

$26.01

Pay currency

CAD

Pay period

HOUR

Visa sponsorship

Not detected in the job text

Keywords

Home Health Care
Bilingual
Care Coordination
Patient Scheduling
Customer Care
Administrative Support
French Language
English Language
Data Entry
Healthcare Services

Original job description

Job Description

As a Bilingual Customer Care Representative, you will serve as the primary point of contact for clients and field staff, providing exceptional customer service in both English and French while coordinating care requests and supporting service delivery.

Why You’ll Love Working Here

Celebration and Recognition programs
Part time and Full-time opportunities
Comprehensive health and dental benefit plans
Education allowance for employees and family
Employee Assistance Program
Employee perks and exclusive offers

What You’ll Do

Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets
Build a care schedule for patients
Enter and update employee and patient data within computerized system
Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families
Document and appropriately report all staff and patient interactions

What You Bring

One year administrative or office experience is an asset
Scheduling experience is an asset
Strong computer skills
Fluency in both English and French (spoken and written) is mandatory.
Superior Customer service skills
Ability to effectively communicate both orally and written
Compassion and empathy when interacting with patients and their families

Time Type

Part time

Compensation Details

$21.85 - $26.01

ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

Apply by Sep 27, 2026

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