Information Services Summer Student
- Calgary, AB, Canada
Internship
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Job details
- Job type
- Internship
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- Posting language
- English
- Posted
Original job description
At Paramount Resources Ltd. we’re driven by the passion to be the best.
Paramount is dynamic, fast-moving and unsatisfied with the status quo. A combination of focused approach, technical expertise and financial depth has propelled us into one of the top exploration and production companies in Canada.
While our continued progress can be attributed to many factors, our people are the primary reason for Paramount’s success. Our premium land positions, diversified portfolio and financial flexibility set the stage for our talented teams to showcase their proven ability to deliver top-tier results.
Be part of the energy – join Paramount today!
We’re a Canadian company based in Calgary, Alberta and our shares trade on the Toronto Stock Exchange under the symbol POU.
About this opportunity:
We are looking for an Information Services Summer Student to work in the Information Services Department for a term of 4 months, starting in May 2027. This role will support the company with assisting and troubleshooting for a variety of business units.
The IS Operations team is looking for an enterprising, diligent, self-motivated individual with excellent communication skills to support the business by providing high-quality customer service to various departments within the company.
This position is based in-person, in our downtown Calgary office.
What you’ll be doing:
- You will be providing functional support to employees in areas such as configuration, maintenance, and troubleshooting of end user workstation hardware, software and peripheral devices.
- You will be creating end-user documentation and facilitating corporate learning for the enterprise information management tools.
- You will be collaborating with various operating units to assist with identification of business requirements and selection of applicable enterprise information tool.
- You will be diagnosing and resolving problems associated with software and operating systems; determine the source of issues and classify them based on priority level and urgency.
- You will be documenting incidents in the ticket management system and escalate issues to the IS team, as required.
- You will be responsible for setting up mobile devices and supporting audio/visual equipment
- You will participate in small IT projects and process improvement initiatives
- You are currently enrolled in an Information Systems, Information Technology, Information Security, or related program.
- You are a motivated, hard-working, self-starter with a desire to learn and make an impact in a leading Oil and Gas company.
- You are confident in your written and verbal communication skills.
- You are able to effectively work in a team environment.
- You are currently enrolled at one of the following post-secondary institutions: SAIT, University of Calgary, Mount Royal University, University of Alberta, or Bow Valley College
- You are available to work the full duration of the work term
- You are currently residing in Calgary or willing to relocate for your work term
- You are legally entitled to work in Canada, without restriction by way of one of the following:
- Canadian Citizenship
- Permanent Residency
- Valid work permit
This position will provide you with an opportunity to leverage your skills in support of a Canadian-based energy company. You will receive on-the-job experience, coaching and training and work in a collaborative learning environment.
Application Process:
Your application must include a resume, cover letter, and recent transcripts in One PDF Document .
In your cover letter, please address the following:
- Your year of study & anticipated graduation
- Your GPA
- Your term-length availability
- If you are willing to relocate (if applicable)
- Employee Referral details (if applicable)
- Why do you want to work for Paramount Resources Ltd.?
Application Deadline: This posting will close when a successful applicant has been selected
Job Location : Paramount Head Office – Calgary, AB
Job Schedule: Monday – Friday, 7.5-hour work days
Term Start: May 2027
Term Length: 4-months
More about this job
Responsibilities
Provide functional support to employees by configuring, maintaining, and troubleshooting workstation hardware, software, operating systems, peripherals, mobile devices, and audio/visual equipment. Document and prioritize incidents, escalate issues as needed, create user documentation, support enterprise information management tools, and contribute to IT projects and process improvements.
Requirements
Applicants must be enrolled in an Information Systems, Information Technology, Information Security, or related program at one of the listed post-secondary institutions, and be available for the full four-month term. They must reside in Calgary or be willing to relocate, be legally entitled to work in Canada, and demonstrate motivation, communication skills, and the ability to work effectively in a team.
Skills
- End-User Hardware Support
- Software Troubleshooting
- Operating System Troubleshooting
- Workstation Configuration
- Hardware Maintenance
- Peripheral Device Support
- Mobile Device Setup
- Audio/Visual Equipment Support
- Incident Documentation
- Ticket Management
- Issue Prioritization
- End-User Documentation
- Corporate Learning
- Business Requirements Analysis
- Customer Service
- Written and Verbal Communication
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Energy
Keywords
- Information Services
- Information Systems
- Information Technology
- Information Security
- IT Operations
- End-User Workstations
- Hardware
- Software
- Operating Systems
- Peripheral Devices
- Mobile Devices
- Audio/Visual Equipment
- Enterprise Information Management
- Business Requirements
- Troubleshooting
- Incident Management
- Ticket Management System
- Issue Escalation
- Customer Service
- End-User Documentation
- Corporate Learning
- IT Projects
- Process Improvement
- Oil and Gas