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Added 8 mins ago
S
Senior Engineer, Transmission Line and Substation Structures
Stantec
Laval, QC
- Full-time
Serve as a Project Manager on structural engineering projects.
Added 8 mins ago
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Senior Engineer, Transmission Line and Substation Structures
Stantec
Montreal, QC
- Full-time
Serve as a Project Manager on structural engineering projects.
Added 8 mins ago
PP
Account Manager
Preston Phipps Inc
Dartmouth, NS
- Full-time
Meet booking targets, pipeline management and key account management goals
Added 8 mins ago
UO
Instructional Designer
University of Niagara Falls Canada
Niagara Falls, ON
- Full-time
…Excellence (CTE).As an instructional designer you will report to the Manager: Instructional Design and work closely with the developing CTE team, including the Senior Instructional…
Added 8 mins ago
AT
Central Territory Sales Manager
Allison Transmission
Toronto, ON
- Full-time
The Territory Sales Manager is accountable for achieving the assigned region’s sales and profitability objectives established by Allison Industrial Canada’s business unit leadership. As an…
Added 8 mins ago
UO
Employer Relations Specialist
University of Calgary
Calgary, AB
- Full-time
The Employer Relations Specialist role reports to the Manager, CCPD Operations, and is focused on achieving the following objectives: showcasing a diverse range of career opportunities to…
Added 8 mins ago
WL
Comptable senior - responsable de dossiers / Senior Accountant - File Preparer
Whitrod Leduc CPA Inc.
Pointe-Claire, QC
- Full-time
× Télétravail possible jusqu’à 2 jours par semaine · × Teleworking possible up to 2 days per week
Added 8 mins ago
PC
Site Safety & Training Coordinator
Paladin Canada
La Loche, SK
- Full-time
…South location. Reporting to the site-based Safety and Training Manager, the Safety & Training Coordinator provides visible field leadership, directs assigned health and safety resources…
Added 8 mins ago
Health Care Aide (PWLPR)
Connecting Care (2000) Inc.
Peace River, AB
All other duties as delegated by LPN, Wellness Manager/Supervisor or designate.
Added 8 mins ago
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Client Advisor Intern
RBC
London, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 8 mins ago
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Business Development Manager
ICC Compliance Center Inc
New Westminster, BC · Delta, British Columbia
- Full-time
…satisfaction, and generate sales growth through prospecting new account development. To achieve this, the BDM is expected to apply sound and proven sales and marketing…
Added 8 mins ago
Retail Assistant Manager, Woodgrove Mall
Purdys Chocolatier
Nanaimo, BC
Job Overview: We are looking for an enthusiastic Assistant Manager to join our shop in Woodgrove Mall. The Assistant Manager is responsible for supporting the Shop Manager in achieving…
Added 8 mins ago
PC
Senior Construction Superintendent
Parsons Corporation
Faro, YT
- Full-time
…Superintendent to support our role as the Main Construction Manager (MCM) for remediation and construction activities at the Faro Mine Complex. In this role, you will provide senior field…
Added 24 mins ago
ON
Aftercare Worker
Ontario Native Women's Association
Thunder Bay, ON
- Full-time
Healthcare Spending Account and Lifestyle Spending Account
Added 24 mins ago
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Market Development Manager
Desjardins
Saguenay, QC
- Full-time
As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of…
Added 24 mins ago
PP
IT Front Line Support Technician
Park Place Seniors Living
Vancouver, BC
- Full-time
Reporting to the IT Manager, this position is responsible for resolving day-to-day technology issues, managing Service Desk requests, supporting Microsoft 365 and end-user devices, and…
Added 24 mins ago
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ACCOUNT MANAGER, VIRTUAL BUSINESS CENTRE - Montreal, Laval, Boucherville, St-Laurent
BDC
Montreal, QC · Laval, QC · Boucherville, QC
- Full-time
The Account Manager at the Virtual Business Centre maintains relationships and customer loyalty with clients in the small business segment through business development initiatives.
Added 24 mins ago
CC
Business Development Representative (Alberta)
Closer Conveyancing
Calgary, AB
- $60,000 to $70,000 CAD / year
…estate transactions. Reporting to the Business Development Manager, you'll be responsible for developing relationships and generating new business opportunities throughout Alberta, with a…
Added 38 mins ago
DG
Casual Custodian- Haliburton
Dexterra Group
ON · Haliburton, ON
- Part-time
As a Casual Custodian, reporting to the Account Manager, you will ensure a sanitary environment, securing and maintaining tools/equipment used to perform the day to day work and performing…
Added 38 mins ago
O
Global Paid Search Marketing Manager
Okta
Toronto, ON
- $114,000 to $157,300 CAD / year
- Full-time
Okta is seeking a highly analytical and forward-thinking Global Paid Search Marketing Manager with exceptional Martech integration skills to join our Global Digital Acquisition Team.
Added 38 mins ago
SC
Account Manager
Staples Canada
St. Catharines, ON
- Full-time
The Account Manager is responsible for delivering on sales and profitability quota targets, exceeding organizational KPI’s, as well as retaining and penetrating business essentials and…
Added 38 mins ago
SC
Account Manager
Staples Canada
Hamilton, ON
- Full-time
The Account Manager is responsible for delivering on sales and profitability quota targets, exceeding organizational KPI’s, as well as retaining and penetrating business essentials and…
Added 38 mins ago
S
Sales Consultant ll - New Glasgow
Sysco
Halifax, NS · Sysco Halifax
- Full-time
…exceptional level of business to business (B2B) sales consultation, account management, customer service, and innovative solutions that differentiate Sysco in the marketplace. This role is…
Added 54 mins ago
OD
Multi Dwelling Unit Territory Representatives ( Sales and Marketing) - NB
OSL Direct Services
Moncton, NB
- Other
Currently, we are actively seeking Account Consultants for Multi-Dwelling Units for our client, Bell Canada. Fueled by cutting-edge fiber optic and wireless networks, our client, Bell…
Added 54 mins ago
BT
Arborist Climber
Bartlett Tree Experts
Delta, BC
- Other
RPP Plan, Healthcare spending account, and paid vacation and holidays

Park Place Seniors Living

IT Front Line Support Technician

Vancouver, BC, Canada

Full-time

Apply on parkplaceseniorsliving.applytojob.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Feb 11, 2027
Experience: Minimum 2 years of IT Service Desk, Help Desk, or similar technical support experience, or an equivalent combination of education and practical experience.
Posting language: English
Posted: Nov 13, 2026

Original job description

IT Frontline Support Technician

Location: Park Place Seniors Living - Head Office
Department: Information Technology
Reports To: IT Manager
Employment Type: Full-Time

Position Overview

Park Place Seniors Living has a full-time opportunity for an IT Frontline Support Technician to provide first-line technical support to employees across multiple locations.

Reporting to the IT Manager, this position is responsible for resolving day-to-day technology issues, managing Service Desk requests, supporting Microsoft 365 and end-user devices, and maintaining accurate documentation and equipment inventory.

The successful candidate will be technically capable, service-oriented, organized, and comfortable supporting users with varying levels of technical knowledge.

Duties and Responsibilities

Provide Tier 1 technical support for Windows PCs and laptops, mobile devices, software, printers, scanners, network connectivity, and other peripherals.
Manage assigned Service Desk tickets from initial contact through resolution, including troubleshooting, documentation, user communication, and follow-up.
Prioritize support requests based on urgency, business impact, and service requirements.
Set up, configure, deploy, and troubleshoot workstations, laptops, mobile devices, and related equipment.
Support Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and user account or access issues.
Perform basic LAN, Wi-Fi, and network connectivity troubleshooting, including network cabling diagnosis and installation where required.
Maintain accurate IT equipment inventory and Service Desk records.
Create and maintain troubleshooting guides, procedures, and end-user documentation.
Support cybersecurity and endpoint protection requirements, including device compliance, security updates, and escalation of suspected security incidents.
Assist with new employee technology setup and onboarding.
Escalate complex or recurring issues with clear troubleshooting notes and supporting information.
Communicate clearly and professionally with users, site leadership, IT team members, and external vendors.
Assist with IT projects, equipment deployments, and other technology initiatives as assigned.
This position may include travel.

Required Qualifications

Minimum 2 years of IT Service Desk, Help Desk, or similar technical support experience, or an equivalent combination of education and practical experience.
College certificate or diploma in Information Technology, Computer Systems, Networking, or a related field.
Strong troubleshooting skills with Windows PCs, laptops, printers, mobile devices, and peripherals.
Working knowledge of Windows 10/11 and Microsoft 365.
Working knowledge of networking concepts, including TCP/IP, DHCP, DNS, LAN, and Wi-Fi.
Strong customer service and interpersonal skills, with the ability to explain technical issues clearly to non-technical users.
Strong organizational skills and the ability to prioritize multiple competing support requests.
Ability to troubleshoot independently while recognizing when an issue should be escalated.
Strong written and verbal communication skills.
Ability to work independently and collaboratively within a team environment.

Additional Assets

CompTIA A+, Network+, or Security+
Microsoft certifications such as MS-900, AZ-900, or SC-900
Experience with Microsoft Intune and endpoint management
Experience supporting users across multiple physical locations

How to Apply

Interested candidates should submit a resume and cover letter to APPLYITJOBS@PPSL.COM on or before November 20, 2026.

Resume and cover letter combined should not exceed three pages.

Only candidates selected for an interview will be contacted.

Apply on parkplaceseniorsliving.applytojob.com About employer

More about this job

Responsibilities

Provide Tier 1 technical support for end-user devices, software, and network connectivity across multiple locations. Manage Service Desk tickets, maintain equipment inventory, and assist with technology onboarding and deployments.

Requirements

Requires at least 2 years of IT support experience and a college certificate or diploma in a related field. Must possess strong troubleshooting skills for Windows and Microsoft 365 environments along with excellent communication abilities.

Skills

Technical support
Windows 10/11
Microsoft 365
Service desk
Troubleshooting
Network connectivity
Hardware deployment
Active directory
Mobile device management
Inventory management
Cybersecurity
Documentation
Customer service
Communication
LAN/Wi-Fi
Peripheral support

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Service Desk
Windows 10
Windows 11
Microsoft 365
Outlook
Teams
OneDrive
SharePoint
TCP/IP
DHCP
DNS
LAN
Wi-Fi
CompTIA A+
Network+
Security+
Microsoft Intune
Endpoint management
Hardware deployment
Cybersecurity
Troubleshooting
Inventory management
Technical documentation
Onboarding
Peripherals
Mobile devices
Network cabling
Help Desk
Information Technology

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Jobs in Canada