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BG
Administrateur · trice du service| Service Writer
Brandt Group of Companies
Laval, QC
- Full-time
Préparer les rapports d'efficacité des techniciens de service selon les besoins pour soutenir le suivi des performances et l'amélioration des opérations.
Added just now
SC
Crane & Rigging Supervisor (Vancouver/Coquitlam, BC)
Sterling Crane
Coquitlam, BC
- Full-time
…compliance, and coordination with other departments to ensure project success. The candidate may be required to operate cranes when not required for field supervision. This position reports…
Added 1 hour ago
A
Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 1 hour ago
CS
Manager, Food and Beverage BMO Centre - Full Time
Calgary Stampede
AB · CALGARY, AB
- Full-time
…strategically and operationally complex business units. The Manager, Food and Beverage BMO Centre, is responsible for shaping long‑term strategy, upholding service standards, driving…
Added 2 hours ago
BS
Laundry Attendant
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- Contract
Reporting to the Operations Manager, responsibilities and essential job functions include, but are not limited to, the following:
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Product Manager
ATB
Calgary, AB · Edmonton, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 2 hours ago
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Senior Project Manager
Worley
Edmonton, AB
- Full-time
We are seeking an accomplished and highly effective Senior Project Manager to oversee the planning, execution, and closure of large, complex capital projects across our operations. Based in…
Added 2 hours ago
C
Pharmacy Assistant - 13th Ave Pharmacy
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Medicine Hat, AB
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Reporting to the Pharmacy Manager, the Pharmacy Assistant works under the direct supervision of the Pharmacist on Duty and is responsible for supporting pharmacy operations by performing…
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Liquor Clerk-Brooks Liquor (Temporary)
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Brooks, AB
- Part-time
Reporting to the Liquor Manager, the Liquor Clerk is responsible for delivering exceptional customer service while supporting the day-to-day operations of the liquor store. This includes…
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Liquor Clerk-Westgate Liquor
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Lethbridge, AB
- Part-time
Reporting to the Liquor Manager, the Liquor Clerk is responsible for delivering exceptional customer service while supporting the day-to-day operations of the liquor store. This includes…
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C
Meat Clerk- Northlands Food Store
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Medicine Hat, AB
- Part-time
Assist the Meat Manager with daily department operations and contribute to the overall success of the team.
Added 3 hours ago
C
Manager, Inventory Control
Cozey
Mont-Royal, QC
- Full-time
…lifestyles, combining innovation with a commitment to great value and customer service. As a fast-growing, online-first brand, our success is driven by a team that shares our passion for…
Added 3 hours ago
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Financial Service Representative - LendDirect Office 1507
LendDirect
Oshawa, ON
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As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the…
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STORE MANAGER - YORKDALE
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Toronto, ON
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The Store Manager is responsible for overall management of the store, staff, merchandise, and customer service. They will also be responsible for achieving sales objectives, maintaining,…
Added 3 hours ago
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Keyholder
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Kingston, ON
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Added 3 hours ago
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Operations Manager
GFL Environmental Inc.
Surrey, BC
- Full-time
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IB
Product Operations Manager
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The Product Operations Manager is a key driver of product operations processes and results, fostering a high-performance, customer-focused environment where employees build their…
Added 4 hours ago
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Technical Program Manager
Bite
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…responsive, prepared, and genuinely invested in our customers'…
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Loyalty & Guest Feedback Coordinator
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Product Manager
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Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
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Business Development Manager – RMC Solutions
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Store Manager
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Mechanical Project Engineer
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Retail Assistant Store Manager
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The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…

Parkland Corporation

Supervisor, Settlements

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 5 years experience in a progressive and responsible role in accounting, collections or reconciliations.
Posting language: English
Posted: Oct 28, 2026

Original job description

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience.

Competitive Benefits. Meaningful Extras. Unmatched Value.

A place where you can take your career in the direction you want to grow and go

The Opportunity:

Reporting to the Settlements Manager, the Settlement Supervisor is responsible for overseeing the daily operations of the Canadian Retail Settlement Team within Order to Cash. The role ensures that team priorities and deliverables are aligned with the strategic objectives of Finance Shared Services. By fostering clarity, focus, and accountability, the Settlement Supervisor drives operational excellence across key areas, including transaction processing, reconciliation, compliance, and issue resolution.

Responsibilities:

Operational Leadership
- Oversee daily EFT processing and month-end reconciliation activities.
- Monitor team performance, ensuring accuracy, timeliness and adherence to SLA’s and policies.
- Provide clear direction and expectations to team regarding roles, deliverables and priorities based on FSS strategic objectives.
- Lead weekly team huddles to review metrics, aging balance and escalations.
- Address performance and behavioral issues promptly and constructively, with appropriate documentation.
- Assist Manager with internal requests, projects, reporting or escalations.
- Monitor and communicate issues that impact the team directly or indirectly.
Process Excellence
- Drive process improvement and automation initiative, leading at least one improvement per quarter.
- Review and update workflows, SOPs and documentation to ensure efficiency and accuracy.
- Maintain strong internal controls and compliances with segregation of duties and company policies.
- Identify and resolve operational issues proactively, escalating when necessary.
Collaboration & Stakeholder Engagement
- Build and sustain strong relationships with Finance, Operations, Sales, Business Partners, Credit and Collections, Record to Report, IT and other key functions.
- Provide concise reporting to leadership on performance metrics, risks, issues and achievements.
- Communicate clearly, factually and professionally across all business matters.
Team Development
- Foster a culture of ownership, precision, and accountability for data integrity.
- Provide coaching, mentoring and cross-training to build team capability and resilience.
- Encourage adaptability and collaboration in a dynamic environment.
- Hold monthly 1x1’s with team to build and sustain trust and allow for growth opportunities.

Education:

Completion of Post Secondary program in Business or Accounting or working towards CPA an asset

Requirements:

Technical knowledge of JDE AR module and related manuals required.
Minimum 5 years experience in a progressive and responsible role in accounting, collections or reconciliations.
Minimum 3 years experience as Supervisor providing mentorship, team building, conducting performance reviews, and team goal setting and monitoring results, the team may include personally that work in remote locations.
Experience dealing with credit collection agencies regarding proposals, settlements and litigation: follow up with agencies to provide additional account details or status updates.
Proficient in the administration of the Canadian Privacy Act; Personal Information Protection and Electronic Documents Act; Credit Institute of Canada; Fair Trading Act of Alberta etc.
Experience with Accounting practises and reconciliations an asset.
Intermediate Excel Skills (VLOOKUP, Pivot table, various Excel formulas).
Great analytical skills with strong attention to detail.
Ability to cross check other staff members work for accuracy.

Humble. Hungry. Smart. Does this sound like you?

Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required? Someone who sees the bigger picture? You sound brilliant to work with!

We Want You To Shine:

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

Belonging Matters. Because You Do:

We are an equal opportunity employer and encourage applications from all qualified individuals.

Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.

We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

The Fine Print:

Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.

Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.

Apply About employer

More about this job

Responsibilities

Oversee the Canadian Retail Settlement Team’s daily EFT processing, month-end reconciliations, performance, compliance, and issue resolution. Lead process improvements, develop team capability, and collaborate with internal stakeholders while reporting operational performance, risks, and achievements to leadership.

Requirements

Requires at least five years of progressive experience in accounting, collections, or reconciliations, including at least three years supervising and developing a team. Candidates need JDE AR knowledge, experience with credit collection agencies and relevant Canadian privacy and fair-trading requirements, plus intermediate Excel skills; post-secondary business or accounting education or progress toward a CPA is an asset.

Skills

EFT Processing
Month-End Reconciliation
Team Leadership
Performance Management
Process Improvement
Workflow Documentation
Internal Controls
Compliance
Stakeholder Engagement
Coaching and Mentoring
Cross-Training
Analytical Skills
Attention to Detail
JDE AR
Intermediate Excel
Credit Collections

Visa sponsorship

Not detected in the job text

Keywords

JDE AR Module
EFT Processing
Order to Cash
Finance Shared Services
Month-End Reconciliation
Accounting
Collections
Credit Collection Agencies
Settlements
Accounts Receivable
Internal Controls
Segregation of Duties
Service-Level Agreements
Standard Operating Procedures
Process Improvement
Automation
Canadian Privacy Act
Personal Information Protection and Electronic Documents Act
Credit Institute of Canada
Fair Trading Act of Alberta
Microsoft Excel
VLOOKUP
Pivot Tables
Performance Reviews
Team Goal Setting
Data Integrity
Reconciliation
Compliance

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