Service Advisor
- Waterloo, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Service Advisor – Parkway Ford
Parkway Ford is looking for a friendly, organized, and customer-focused Service Advisor to join our team. This is a great opportunity for someone who enjoys helping customers, communicating clearly, and working in a busy dealership service environment.
As a Service Advisor, you will help customers schedule appointments, review service needs, provide updates, and support a smooth experience from check-in to pick-up.
Responsibilities
If you are ready to build a rewarding career in automotive service, we want to hear from you.
Apply today to join the Parkway Ford service team.
Parkway Ford is looking for a friendly, organized, and customer-focused Service Advisor to join our team. This is a great opportunity for someone who enjoys helping customers, communicating clearly, and working in a busy dealership service environment.
As a Service Advisor, you will help customers schedule appointments, review service needs, provide updates, and support a smooth experience from check-in to pick-up.
Responsibilities
- Greet service customers and manage check-ins
- Schedule appointments and document customer concerns
- Explain recommended maintenance and repairs clearly
- Provide customer updates throughout the service process
- Coordinate with technicians and the service team
- Review completed work and invoices with customers
- Maintain a professional and customer-first approach
- Strong communication and customer service skills
- Organized, professional, and reliable approach
- Ability to work in a fast-paced dealership environment
- Automotive service experience is an asset, but not required
- Valid driver’s licence
- Competitive pay
- Supportive dealership team
- Ongoing training
- Opportunity for career growth
- Busy Ford service department
If you are ready to build a rewarding career in automotive service, we want to hear from you.
Apply today to join the Parkway Ford service team.
More about this job
Responsibilities
Greet service customers, manage check-ins and appointments, document concerns, and clearly explain recommended maintenance and repairs. Keep customers updated, coordinate with technicians and the service team, and review completed work and invoices.
Requirements
Strong communication and customer service skills, along with an organized, professional, and reliable approach, are required. Applicants must be able to work in a fast-paced dealership environment and hold a valid driver's licence; automotive service experience is an asset but is not required.
Skills
- Communication
- Customer Service
- Organization
- Appointment Scheduling
- Customer Check-In
- Documenting Customer Concerns
- Explaining Maintenance and Repairs
- Customer Updates
- Team Coordination
- Invoice Review
- Automotive Service
Benefits
- Ongoing Training
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Trades
Keywords
- Service Advisor
- Automotive Service
- Ford Dealership
- Customer Service
- Customer Communication
- Appointment Scheduling
- Service Check-In
- Customer Concerns
- Maintenance Recommendations
- Repair Recommendations
- Customer Updates
- Technician Coordination
- Service Team
- Work Review
- Invoice Review
- Fast-Paced Environment
- Driver's Licence