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TU
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Parrish & Heimbecker, Limited

Customer Service Representative I

Bassano, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Experience: Minimum 2 years experience working directly with agricultural producers, with demonstrated progression in responsibility
Posting language: English
Posted: Oct 2, 2026

Original job description

Employment Type: Full Time, Permanent

Division: Crop Inputs

Location: Bassano, AB

Who We Are

Parrish & Heimbecker, Limited (P&H) is a Canadian, family-owned company with over 115 years in agriculture. We operate across four divisions: Grain & Crop Inputs, Flour Milling, P&H Foods, and New-Life Mills, delivering trusted solutions from crop inputs and grain handling to flour milling, livestock nutrition, and egg production. By connecting Canadian farms to tables across the country and beyond, we’re committed to quality, innovation, and sustainability as we shape the future of food and agriculture.

Your Team

Grain & Crop Inputs: The Grain & Crop Inputs Division connects Canadian farmers to markets across the country and beyond. With a network of grain elevators, terminals, and agri-retail locations, we provide crop inputs, agronomic solutions, and grain marketing expertise to help producers succeed.

Want to know more? Start here: Grain & Crop Inputs | Parrish & Heimbecker

The Role

We are seeking a Customer Service Representative I to join our Crop Inputs team. This role is responsible for or identifying and developing new business opportunities for the location, while strengthening existing customer relationships through a high standard of customer service. The Customer Service Representative I will source grain as well as promote Crop Input sales from producers.

Day to Day

Prospect for new customers and new business development
Negotiate and secure profitable business agreements at the assigned location and P&H organization
Foster and develop strong relationships with existing customers
Procure grain from producers
Assist with operational and administrative duties as required
Collaborate with other business areas and departments as required

What You’ll Bring

Post-secondary in Ag related program or minimum two years’ experience in Ag retail business
Minimum 2 years experience working directly with agricultural producers, with demonstrated progression in responsibility
Proven sales and customer service skills, with a strong ability to execute strategic plans and maximize revenue potential
In-depth knowledge of regional crop production, along with hands-on experience delivering modern and effective crop protection solutions
P. Ag or CCA certification (or the ability to obtain) is an asset
Possession of a valid driver’s license and ability to travel as required

Why Join Us

Benefits

At P&H, our people are our priority. We’re committed to fostering a workplace that supports professional growth, well-being, and a strong sense of community. Join a team that shares your Passion & Heart for Canadian agriculture, and take advantage of benefits designed to help you thrive and succeed:

Comprehensive Health Coverage (Medical, Dental, and Vision)
RRSP Matching Program
Paid Time Off and Wellness Initiatives
Learning and Development Opportunities
Tuition Reimbursement
Employee Assistance Program

Apply Today!

We thank all applicants, however only those selected for an interview will be contacted.

P&H does not use artificial intelligence or automated decision-making tools to screen, assess, or select applicants. All applications are reviewed by a member of our Talent Acquisition team or hiring team.

Apply About employer

More about this job

Responsibilities

Develop new business and customer relationships, negotiate profitable agreements, and source grain from agricultural producers. Promote crop input sales and support operational and administrative activities while collaborating with other departments.

Requirements

Requires post-secondary education in an agriculture-related program or at least two years of agricultural retail experience, plus at least two years working directly with agricultural producers. Candidates should have proven sales and customer service skills, regional crop production knowledge, and a valid driver's license; P. Ag or CCA certification, or the ability to obtain it, is an asset.

Skills

Customer Service
Sales
Business Development
Sales Negotiation
Grain Procurement
Agricultural Producer Relations
Crop Production Knowledge
Crop Protection Solutions
Strategic Planning
Revenue Growth
Administrative Support
Agricultural Retail

Benefits

Comprehensive Health Coverage
Medical Insurance
Dental Insurance
Vision Insurance
RRSP Matching Program
Paid Time Off
Wellness Initiatives
Learning and Development Opportunities
Tuition Reimbursement
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Agriculture
Crop Inputs
Agricultural Retail
Grain Procurement
Grain Marketing
Crop Production
Crop Protection
Agronomic Solutions
Customer Service
Sales
Business Development
Customer Relationships
Negotiation
Revenue Growth
Agricultural Producers
P. Ag Certification
CCA Certification
Driver's License

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