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Added 11 mins ago
NH
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Added 26 mins ago
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Added 26 mins ago
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Added 26 mins ago
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Added 26 mins ago
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Added 26 mins ago
Clerk Grade 2, Building Safety Systems
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Parrish & Heimbecker, Limited

Systems Analyst

Cambridge, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 19, 2026
Experience: At least 2-5 years of experience as a System Analyst or in a similar role
Posting language: English
Posted: Oct 20, 2026

Original job description

Employment Type: Full Time, Permanent

Division: Corporate

Location: Cambridge, ON

Who We Are

Parrish & Heimbecker, Limited (P&H) is a Canadian, family-owned company with over 115 years in agriculture. We operate across four divisions: Grain & Crop Inputs, Flour Milling, P&H Foods, and New-Life Mills, delivering trusted solutions from crop inputs and grain handling to flour milling, livestock nutrition, and egg production. By connecting Canadian farms to tables across the country and beyond, we’re committed to quality, innovation, and sustainability as we shape the future of food and agriculture.

The Role

We are seeking a Systems Analyst to join our corporate team. This role is responsible for providing technical assistance and troubleshooting to end users of software applications and systems, both remotely and in person. They will ensure applications and systems run smoothly, process support tickets promptly, and assist with configuration and user maintenance.

Day to Day

Respond to daily support, system admin, and change request tickets in JIRA
Lead interviews with subject matter experts to understand and resolve issues
Translate business requirements into functional specifications, use cases, or user stories
Document and present system and configuration requirements
Assist with ongoing maintenance and upgrade cycles of business applications and determine operational impacts of vendor maintenance/upgrade packages
Support system implementation, testing, user acceptance, and post-deployment activities
Analyze and research issues/system errors and integration errors
Perform advanced troubleshooting across applications, operating systems, hardware, and network-related issues by collaborating with several internal and external teams
Analyze trends in tickets/support, identify recurring issues and proactively recommend problem management actions
Support testing and quality assurance by writing unit tests, conducting integration testing, and assisting QA efforts to meet defined acceptance criteria
Participate in analysis, documentation, and requirements gathering for software changes and new functionality to improve existing systems
Resolve escalated incidents and service requests; lead resolution of high impact/priority incidents ensuring incidents/requests are documented accurately in Jira
Ensure adherence to SLAs and internal support standards

What You’ll Bring

Bachelor’s degree (or equivalent) in computer science, information technology, business analyst and/or professional certification in Software, IT or Analyst practices
At least 2-5 years of experience as a System Analyst or in a similar role
Strong understanding of systems design, software development lifecycle (SDLC), and project management methodologies (Agile, Scrum, or Waterfall)
Strong analytical and problem-solving skills, with the ability to interpret conceptual situations
Good understanding of software development principles and practices such as testing, debugging, and optimization
Excellent communication and documentation abilities
Attention to detail and strong organizational skills
Ability to work collaboratively with cross-functional teams.
Knowledge of task tracking tools (e.g., Jira) to facilitate effective project organization and communication
Interest in leading and managing people
Willingness to travel within Canada

Why Join Us

Benefits

At P&H, our people are our priority. We’re committed to fostering a workplace that supports professional growth, well-being, and a strong sense of community. Join a team that shares your Passion & Heart for Canadian agriculture, and take advantage of benefits designed to help you thrive and succeed:

Comprehensive Health Coverage (Medical, Dental, and Vision)
RRSP Matching Program
Paid Time Off and Wellness Initiatives
Learning and Development Opportunities
Tuition Reimbursement
Employee Assistance Program

Apply Today!

We thank all applicants, however only those selected for an interview will be contacted.

P&H does not use artificial intelligence or automated decision-making tools to screen, assess, or select applicants. All applications are reviewed by a member of our Talent Acquisition team or hiring team.

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More about this job

Responsibilities

Provide technical support and advanced troubleshooting for business applications and systems, manage Jira tickets and escalated incidents, and coordinate resolutions with internal and external teams. Gather and document requirements, support application maintenance and upgrades, and contribute to implementation, testing, quality assurance, and post-deployment activities.

Requirements

Requires a bachelor’s degree or equivalent in computer science, information technology, or business analysis, or a relevant professional certification, along with 2–5 years of systems analyst or similar experience. Candidates should understand systems design, SDLC, project methodologies, software testing and debugging, and have strong analytical, communication, organizational, and collaboration skills; willingness to travel within Canada is also required.

Skills

Systems Analysis
Technical Support
Troubleshooting
Requirements Gathering
Functional Specifications
Use Cases and User Stories
Jira
System Administration
Agile and Scrum
Waterfall Methodology
Testing and Quality Assurance
Integration Testing
Incident Management
Problem Management
Cross-Functional Collaboration

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
RRSP Matching
Paid Time Off
Wellness Initiatives
Learning and Development Opportunities
Tuition Reimbursement
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Jira
Systems Analysis
System Administration
Technical Support
Troubleshooting
Business Applications
Systems Design
Agile
Scrum
Waterfall
Project Management
Requirements Gathering
Functional Specifications
Use Cases
User Stories
Configuration Management
Application Upgrades
System Implementation
User Acceptance Testing
Unit Testing
Integration Testing
Quality Assurance
Incident Management
Service Level Agreements
Problem Management
Operating Systems
Hardware
Network Troubleshooting
Software Debugging

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