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Added 6 mins ago
SI
SAP iXp Intern - Change Management Engineering
SAP IT Business Systeme
Vancouver, BC
- $26 to $38 CAD / hour
- Internship
Current enrollment or recent graduation in Computer Science, Engineering, or a related technical discipline
Added 6 mins ago
WO
Organizational Development Coordinator
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- Contract
Must posses a strong customer service focus and attention to detail as well as excellent communication skills, both oral and written
Added 6 mins ago
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TSG Specialist
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Richmond, BC · Surrey, BC
- Full-time
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Forward Deployed Engineer
Tenstorrent
Toronto, ON
We’re looking for a Forward Deployed Engineer to own the technical outcome of the AI Hardware systems we build with our customers. You will work alongside customer engineering and…
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Associate Design Director | Directeur(trice) Design Associé(e)
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- Full-time
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Installer
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…the installation process. You will also provide exceptional customer service while ensuring all work is completed in accordance with project plans, specifications, regulatory requirements,…
Added 7 mins ago
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- Full-time
Defines and develops marketing campaign strategies that strengthen the BMO brand, maximize revenue and optimize the customer experience. Works collaboratively with business/groups on the…
Added 7 mins ago
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Product Owner, Loyalty Design and Experience
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Toronto, ON · Dorval, QC
- Full-time
Monitor market trends, customer behaviour, product performance, loyalty business models and competitive positioning within Canada and the broader airline and loyalty industries.
Added 21 mins ago
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Senior Manager, Technology Procurement
Deloitte
Toronto, ON
- Full-time
…the Technology Category with a focus on SaaS software, Cloud Service Providers and AI across geographies. This individual will also manage and develop a small team of procurement…
Added 21 mins ago
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Financial Advisor - Willowbrook Park, Langley BC
Scotiabank
Langley (District), BC · City of Langley, BC
- Full-time
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 21 mins ago
AS
Bus Driver - Floater
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Abbotsford, BC
- Part-time
…using a 2-way radio to communicate with Dispatch. Professional customer service is required as the bus driver is first response in receiving complaints from students, parents, members of…
Added 21 mins ago
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Auto Body Apprentice
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- Full-time
…years, Kirmac has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the…
Added 21 mins ago
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Registered Veterinary Technologist
The University of British Columbia
Vancouver, BC
- $5,047 to $5,503 CAD / month
- Full-time
…researchers with accountability, communication, cooperation, customer service and integrity. ACS reports to the Vice President Research &…
Added 21 mins ago
TS
Store Associate
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Toronto, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 21 mins ago
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Store Associate
The Salvation Army in Canada
Calgary, AB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
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Shift Supervisor
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Calgary, AB
- Full-time
Contribute to meeting store budgets by maintaining customer service standards.
Added 21 mins ago
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Store Associate
The Salvation Army in Canada
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Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 21 mins ago
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Store Associate
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Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 21 mins ago
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Reclamation Manager - Central Canada
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Sudbury, ON · Greater Sudbury, ON
- Full-time
Own Your Outcomes – Take accountability for results, be adaptable, and approach every interaction with a customer-service mindset.
Added 21 mins ago
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Store Associate
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Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 21 mins ago
GE
Little Chief Restaurant Evening Server
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- Full-time
The skill requirements for this position include customer service, teamwork, cooperation, communication, self-development and initiative, valuing diversity, integrity and building trust,…
Added 21 mins ago
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- Full-time
The Service Technician plays a critical role in maintaining customer satisfaction by delivering timely, high-quality equipment service. This includes diagnostics and troubleshooting,…
Added 21 mins ago
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MERCHANDISING SPECIALIST - LIVE GOODS
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Toronto, ON
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…resolves store and vendor issues, and ensures a high level of service to internal and external…
Added 21 mins ago
II
BUILDING OPERATOR
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Strong commitment to workplace safety and customer service.
Added 21 mins ago
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spécialiste, Marchandisage
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…resolves store and vendor issues, and ensures a high level of service to internal and external…

Parrish & Heimbecker, Limited

Systems Analyst

Cambridge, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 19, 2026
Experience: At least 2-5 years of experience as a System Analyst or in a similar role
Posting language: English
Posted: Oct 20, 2026

Original job description

Employment Type: Full Time, Permanent

Division: Corporate

Location: Cambridge, ON

Who We Are

Parrish & Heimbecker, Limited (P&H) is a Canadian, family-owned company with over 115 years in agriculture. We operate across four divisions: Grain & Crop Inputs, Flour Milling, P&H Foods, and New-Life Mills, delivering trusted solutions from crop inputs and grain handling to flour milling, livestock nutrition, and egg production. By connecting Canadian farms to tables across the country and beyond, we’re committed to quality, innovation, and sustainability as we shape the future of food and agriculture.

The Role

We are seeking a Systems Analyst to join our corporate team. This role is responsible for providing technical assistance and troubleshooting to end users of software applications and systems, both remotely and in person. They will ensure applications and systems run smoothly, process support tickets promptly, and assist with configuration and user maintenance.

Day to Day

Respond to daily support, system admin, and change request tickets in JIRA
Lead interviews with subject matter experts to understand and resolve issues
Translate business requirements into functional specifications, use cases, or user stories
Document and present system and configuration requirements
Assist with ongoing maintenance and upgrade cycles of business applications and determine operational impacts of vendor maintenance/upgrade packages
Support system implementation, testing, user acceptance, and post-deployment activities
Analyze and research issues/system errors and integration errors
Perform advanced troubleshooting across applications, operating systems, hardware, and network-related issues by collaborating with several internal and external teams
Analyze trends in tickets/support, identify recurring issues and proactively recommend problem management actions
Support testing and quality assurance by writing unit tests, conducting integration testing, and assisting QA efforts to meet defined acceptance criteria
Participate in analysis, documentation, and requirements gathering for software changes and new functionality to improve existing systems
Resolve escalated incidents and service requests; lead resolution of high impact/priority incidents ensuring incidents/requests are documented accurately in Jira
Ensure adherence to SLAs and internal support standards

What You’ll Bring

Bachelor’s degree (or equivalent) in computer science, information technology, business analyst and/or professional certification in Software, IT or Analyst practices
At least 2-5 years of experience as a System Analyst or in a similar role
Strong understanding of systems design, software development lifecycle (SDLC), and project management methodologies (Agile, Scrum, or Waterfall)
Strong analytical and problem-solving skills, with the ability to interpret conceptual situations
Good understanding of software development principles and practices such as testing, debugging, and optimization
Excellent communication and documentation abilities
Attention to detail and strong organizational skills
Ability to work collaboratively with cross-functional teams.
Knowledge of task tracking tools (e.g., Jira) to facilitate effective project organization and communication
Interest in leading and managing people
Willingness to travel within Canada

Why Join Us

Benefits

At P&H, our people are our priority. We’re committed to fostering a workplace that supports professional growth, well-being, and a strong sense of community. Join a team that shares your Passion & Heart for Canadian agriculture, and take advantage of benefits designed to help you thrive and succeed:

Comprehensive Health Coverage (Medical, Dental, and Vision)
RRSP Matching Program
Paid Time Off and Wellness Initiatives
Learning and Development Opportunities
Tuition Reimbursement
Employee Assistance Program

Apply Today!

We thank all applicants, however only those selected for an interview will be contacted.

P&H does not use artificial intelligence or automated decision-making tools to screen, assess, or select applicants. All applications are reviewed by a member of our Talent Acquisition team or hiring team.

Apply About employer

More about this job

Responsibilities

Provide technical support and advanced troubleshooting for business applications and systems, manage Jira tickets and escalated incidents, and coordinate resolutions with internal and external teams. Gather and document requirements, support application maintenance and upgrades, and contribute to implementation, testing, quality assurance, and post-deployment activities.

Requirements

Requires a bachelor’s degree or equivalent in computer science, information technology, or business analysis, or a relevant professional certification, along with 2–5 years of systems analyst or similar experience. Candidates should understand systems design, SDLC, project methodologies, software testing and debugging, and have strong analytical, communication, organizational, and collaboration skills; willingness to travel within Canada is also required.

Skills

Systems Analysis
Technical Support
Troubleshooting
Requirements Gathering
Functional Specifications
Use Cases and User Stories
Jira
System Administration
Agile and Scrum
Waterfall Methodology
Testing and Quality Assurance
Integration Testing
Incident Management
Problem Management
Cross-Functional Collaboration

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
RRSP Matching
Paid Time Off
Wellness Initiatives
Learning and Development Opportunities
Tuition Reimbursement
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Jira
Systems Analysis
System Administration
Technical Support
Troubleshooting
Business Applications
Systems Design
Agile
Scrum
Waterfall
Project Management
Requirements Gathering
Functional Specifications
Use Cases
User Stories
Configuration Management
Application Upgrades
System Implementation
User Acceptance Testing
Unit Testing
Integration Testing
Quality Assurance
Incident Management
Service Level Agreements
Problem Management
Operating Systems
Hardware
Network Troubleshooting
Software Debugging

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