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Added 16 mins ago
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Parsons Corporation

310 Certified Technician

Markham, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 4+ years of practical experience in an automotive service or advisor role is an asset
Posting language: English
Posted: Oct 19, 2026

Original job description

In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.

Job Description:

Tired of working on the Bench? Want to help keep Ontario's roads safe? Here is a new opportunity to utilize your skills and certification within an office environment. No more weekends in the shop!

Office Hours: Monday to Friday 8:30 am - 5 pm

We are looking for an individual who has any of their 310 certification, and knowledge of repairs and operation of heavy-duty or light duty vehicles, to serve as an Enforcement Auditor in our Smart Vehicle Solutions Division located in Markham, Ontario.

Our team has been in place for more than 20 years assisting the public, vehicle owners and operators, and inspection centres across North America.

Reporting to the Audit Manager, you will be accountable for:

Act as subject matter experts for NSC11B and SSC standards in vehicle inspections.
Support Vehicle Inspection Centres and Technicians across Ontario.
Conduct and document audits of Safety and Emissions Inspection data.
Analyze documentation and reports.
Handle program inquiries via audio calls, emails, chats, and video calls.
Ensure quality and compliance in scheduled audits.
Assist in developing Standard operating procedures and user guides.
Perform quality testing on new or updated technology.
Address complex issues and liaise with departments to resolve concerns.
Manage performance indicators and achieve response time targets.
Maintain service levels and work independently or as part of a team.
Participate in special projects and other duties as needed.

Qualifications

310 Certification
4+ years of practical experience in an automotive service or advisor role is an asset
Excellent telephone manner, written, and verbal communication skills
Proficient in MS Office Suite (Word, Excel, PowerPoint)
Strong problem-solving, decision-making, and negotiating skills
Ability to handle challenging situations with composure and empathy
Capable of multitasking and quickly adapting to new information and procedures
Strong analytical and mechanical/technical aptitude is an asset

This position is part of our Critical Infrastructure team.For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions - and to help them see what's next!Salary Range: $29.66 - $53.70This job posting is for a current addition or replacement opportunity within Parsons.We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as health, vision, dental, employer paid provincial care premiums, Defined Contribution Pension Plan (DCPP), Tax-Free Savings Account (TFSA), Registered Retirement Savings Plan (RRSP), life insurance, paid time off, sick leave, all province observed holidays off, and gym membership discounts to fit your busy lifestyle!Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Parsons equally employs representation at all job levels for indigenous peoples, women, individuals with disabilities, and visible minorities.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest - APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

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More about this job

Responsibilities

The Enforcement Auditor will act as a subject matter expert for vehicle inspection standards and conduct audits of safety and emissions data. They will also support inspection centers, handle program inquiries, and assist in developing standard operating procedures.

Requirements

Candidates must hold a 310 Certification and possess knowledge of heavy or light-duty vehicle repairs. Strong communication skills, proficiency in MS Office, and the ability to handle complex issues with composure are required.

Skills

310 Certification
Vehicle inspection
Audit documentation
Technical aptitude
Mechanical aptitude
Problem-solving
Decision-making
Negotiation
MS Office Suite
Communication skills
Compliance
Quality testing
Standard operating procedures
Heavy-duty vehicle knowledge
Light-duty vehicle knowledge

Benefits

Health insurance
Vision insurance
Dental insurance
Employer paid provincial care premiums
Tax-Free Savings Account
Life insurance
Paid time off
Sick leave
Holiday pay
Gym membership discounts

Visa sponsorship

Not detected in the job text

Keywords

310 Certification
Enforcement Auditor
NSC11B
SSC standards
Vehicle Inspection
Emissions Inspection
Audit
Compliance
Heavy-duty vehicles
Light-duty vehicles
MS Office
Standard Operating Procedures
Quality testing
Critical Infrastructure
Automotive service
Technical aptitude
Mechanical aptitude
Reporting
Data analysis
Customer support

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