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Added 4 mins ago
QP
Operations Coordinator
QuadReal Property Group
AB · Edmonton
- Full-time
Service Contracts: Assist in coordinating with Managers in yearly preparation of contracts. Maintain monthly property management/maintenance contract list (collection of COI/WCB etc.) Track…
Added 4 mins ago
PF
District Manager
Planet Fitness
Calgary, AB
- Full-time
…Provinces. We are seeking candidates for the role of District Manager. This individual will serve as the leader responsible for driving district sales and profit plans to budget through…
Added 19 mins ago
RS
Customs - Customer Service Associate
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
Schedule repairs and preventive maintenance service on equipment on a regular basis and as needed.
Added 19 mins ago
SL
Senior Associate, Financial Controls - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…expectations and deliverables, and assisting with the ongoing maintenance of SOX…
Added 19 mins ago
SM
Senior Associate, Financial Controls - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…expectations and deliverables, and assisting with the ongoing maintenance of SOX…
Added 34 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · North York Thrift Store
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 34 mins ago
CG
Laboratory Tech I
CSA Group
Toronto, ON
- $2,914 to $3,379.7 CAD / week
- Full-time
Performs other duties as assigned by Manager.
Added 34 mins ago
C
VIP BOH SUPERVISOR
Cineplex
Markham, ON · CPX Markham and VIP
- Part-time
…the salaried Management team with the running of the theatre building during scheduled shifts - this could include opening and closing the building as the sole Manager on duty. The VIP BOH…
Added 34 mins ago
Production Supervisor
Amrize
Hamilton, ON
…projects that matter - and build a career with a company that’s building North America - we want to hear from…
Added 34 mins ago
A
Environmental Services Manager
AgeCare
Mississauga, ON · AgeCare Wenleigh
- Full-time
The Environmental Services Manager, reporting to the Executive Director, is responsible for the overall management, coordination, and supervision of environmental services within the…
Added 49 mins ago
W
Senior Regional Business Administration Manager
Wellington-Altus
Toronto, ON
- Full-time
The Senior Regional Business Administration Manager will assist in developing and enforcing budgets, delegating tasks and tracking progress on projects, planning and organizing a calendar…
Added 1 hour ago
Delivery Driver & Warehouse Team Member
Big Country Pet Co.
Calgary, AB
This is a dual role is responsible for providing safe, efficient, and professional delivery service while building positive customer relationships, as well as acting as an order fulfilment…
Added 1 hour ago
IT Infrastructure Systems Specialist
Human Resources Department - NRT Technology Corp.
Toronto, ON
We’re dedicated to building a better future for all, including environmental initiatives designed to reduce our carbon footprint. Some of our actionable initiatives include utilizing green…
Added 1 hour ago
LP
Live-In Building Superintendent
Larlyn Property Management
Mississauga, ON
- Full-time
The ideal candidate will take pride in maintaining a clean, safe and well-run building, provide excellent service to residents, and be comfortable completing hands-on maintenance and…
Added 1 hour ago
UR
Information Technology Manager
Universal Realty Group
Halifax, NS
- Full-time
The ideal candidate has extensive knowledge of network maintenance, experience as a manager, and advanced industry knowledge to keep us on the cutting edge. The IT manager will have an…
Added 1 hour ago
TC
Part Time Pool Operator, McLean Community Centre
The Corporation of the Town of Ajax
Ajax, ON · McLean Community Centre
- Part-time
…filtration system, daily cleaning throughout the facility, pool maintenance, general repairs, facility set ups, supervising part time staff, facility supervision, ensuring building…
Added 1 hour ago
T
Software Engineer II (SDET)
TD
Toronto, ON
- Full-time
Create and maintain quality code, ensure defect free programming consistent with standards; provide code maintenance and support during testing cycles and post-production deployment and…
Added 1 hour ago
Lead Terrain Park Crew
Vail Resorts
Whistler, BC
…discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the…
Added 1 hour ago
Maintenance Worker II - Maintenance and Operations
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Maintenance & Operations Assistant Manager, the Maintenance Worker II performs a variety of semi-skilled, and unskilled tasks related to the upkeep of Nova Scotia Health…
Added 1 hour ago
Project Coordinator, Bell Media
Bell
Vancouver, BC
Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks,…
Added 1 hour ago
Building Patrol (Casual) - Library
University of Toronto
Toronto, ON
…day. Working in the Library and under the supervision of the Manager - Security, Health & Safety, the uniformed building patrol is responsible for, but not limited to, maintaining a safe…
Added 1 hour ago
AI
Junior Project Manager - Mechanical Services
Ainsworth Inc
Ottawa, ON
- Full-time
The Junior Project Manager - Mechanical Service oversees the planning, execution, and successful delivery of medium to large mechanical service projects. This role coordinates project…
Added 1 hour ago
CC
Retail Store Manager
Canna Cabana
North Bay, ON
- $50,000 CAD / year
- Full-time
Our retail Cannabis Retail Store Manager (SM) at our North Bay, ON location is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working…
Added 2 hours ago
Housing Applicant Services Clerk - Nine Month
County of Wellington
ON · Guelph, ON
We are committed to building and maintaining a respectful, inclusive and equitable workplace that is representative of the community we proudly serve. The County is looking for individuals…
Added 2 hours ago
U
Team Lead, Warehouse
Upwardor
Milton, ON
- Full-time
For 50 years, Upwardor Inc has been manufacturing outstanding products and exceptional service for commercial and residential garage door applications across Canada and abroad. Our team is…

Partners Development Group

Service Coordinator

Okotoks, AB, T1S 5R1, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Minimum 3 years of experience in customer service, administration or service coordination.
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Profile

Job Title: Service Coordinator Job Type: Full-time, Permanent Location: Okotoks, Alberta Reports To: Facility Manager

Our Company

Partners Properties is the property management division of Partners Development Group Ltd., which has been building thoughtfully planned communities in the Calgary and Okotoks areas for over 25 years. Our communities are designed to encourage healthy living and enhance family well-being, and we manage them with the same care we put into building them. We take pride in a strong culture based on family values, teamwork, and giving back to the communities where we work and live. Through Partners Properties, we help residents from all backgrounds find a place to call home.

Position Overview

We are seeking a Service Coordinator for the Partners Properties residential portfolio. This role is the central link between our residents and our maintenance team. You will manage maintenance service from the first request through to close-out, including intake, triage, dispatch, scheduling and resident communication. You will coordinate the Service Technicians’ daily work, organize the after-hours on-call schedule, and make sure every request is handled promptly, professionally and documented accurately in Yardi.

Key Responsibilities

Receive maintenance requests by Yardi, email, phone and resident portal, and apply consistent triage standards to set priorities and separate urgent from non-urgent work.
Provide first response to residents during business hours and keep them informed of work-order status through to resolution.
Dispatch work to Service Technicians or external vendors, schedule access and appointments, and set daily priorities for the technician team.
Coordinate vendor scheduling and initiate purchase orders, ensuring written authorization is in place for vendor work.
Handle maintenance-related concerns with professionalism and empathy, escalating to the Manager when appropriate.
Close out work orders in Yardi with complete documentation (notes, photos, vendor invoices, parts and materials) and maintain organized service records.
Track preventive maintenance completion across the portfolio, follow up on overdue items, and provide regular reports to the Manager.
Use Yardi data and team feedback to help improve SOPs and service level targets.

Qualifications

Minimum 3 years of experience in customer service, administration or service coordination.
High proficiency with Yardi Voyager and its maintenance modules.
High proficiency with Microsoft 365 tools.
Strong documentation discipline, with accurate, system-based record keeping.
Excellent prioritization and dispatch coordination skills, with the ability to stay calm under pressure, including during emergencies.
Strong vendor coordination and follow-up skills.
Resident-first approach with excellent communication and empathy.

Preferred Qualifications

Property management or maintenance coordination background.
Enjoy working with a team and building relationships with residents, trades and vendors.
Passion for people and customer satisfaction.

Working Conditions

Full-time, Monday to Friday.
Work location at Head Office, Okotoks, Alberta

What We Offer

Competitive base salary
Full benefit package (premium paid for by Partners)
Frequent team-building events
Fun and collaborative office environment

Join our team and help us deliver exceptional living experiences for our residents!

Please note, only those candidates chosen to continue through the selection process will be contacted.

Apply About employer

More about this job

Responsibilities

The Service Coordinator acts as the central link between residents and the maintenance team, managing the full lifecycle of maintenance requests from intake to close-out. This role involves triaging requests, dispatching technicians or vendors, scheduling access, and maintaining accurate documentation in Yardi.

Requirements

Candidates must have at least 3 years of experience in customer service, administration, or service coordination. Proficiency in Yardi Voyager and Microsoft 365 is required, along with strong organizational and communication skills.

Skills

Service coordination
Customer service
Yardi Voyager
Microsoft 365
Maintenance triage
Vendor management
Work order management
Communication
Prioritization
Documentation
Problem solving
Scheduling
Dispatching
Record keeping
Empathy

Benefits

Competitive base salary
Full benefit package
Team-building events

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Property Management
Yardi Voyager
Microsoft 365
Maintenance
Work Orders
Vendor Coordination
Customer Service
Administration
Preventive Maintenance
Dispatching
Scheduling
Triage
Residential Portfolio
Documentation
SOPs
Purchase Orders
Communication
Record Keeping
Property Management Division

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