Paralegal

Company Description Partners in Credit Inc. (PIC) is a privately owned Canadian corporation specializing in third-party collection services across sectors such as government, healthcare, utilities, telecommunications, and finance. For over 37 years, PIC has supported many of Canada’s most recognized brands in achieving financial recovery goals through strong performance and customer-focused service. The company works with major clients including the top Canadian financial institutions. Operating as a portfolio management company, PIC is organized into specialized divisions that use tailored collection strategies, product-specific training, digital communication, and advanced workforce analytics. PIC emphasizes high-quality service for select clients over volume-based approaches, prioritizing long-term relationships and results.

Role Description This full-time Paralegal role is an on-site position based in Markham, ON. The Paralegal supports legal and collections activities by preparing and organizing legal documents, forms, and correspondence related to fines, fees, and account receivables. Day-to-day responsibilities include conducting legal and factual research, reviewing case files and documentation for accuracy and completeness, and maintaining organized records and databases. The role involves collaborating with internal teams and external stakeholders, drafting and processing court or regulatory filings, and assisting with compliance procedures and timelines. The Paralegal is expected to manage multiple matters simultaneously, follow established procedures, and contribute to efficient, professional client service.

• Proficiency in Legal Document Preparation, including drafting, formatting, and organizing legal forms, letters, and filings.
• Effective Communication skills, with the ability to interact professionally with internal teams, clients, and external parties.
• Solid Research capabilities for gathering legal, regulatory, and case-related information and summarizing findings clearly.
• Attention to detail in Document Review, ensuring accuracy, completeness, and consistency across case files,
• Experience in collections, litigation support, or working with government or financial institutions is preferred.
• Strong organizational and time management skills, with the ability to handle multiple files and deadlines.
• Proficiency with common office software and legal/document management systems.