Accounts Receivable Specialist

Parts for Trucks has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating coast to coast, Parts for Trucks offers a complete range of products and services for all makes of trucks and trailers. We take pride in our commitment to quality, customer satisfaction, and reliability.

We are currently seeking an experienced Accounts Receivable Specialist to join our team in our Dartmouth Head Office. This is an in-office, full-time, permanent position, Monday to Friday, 8am-5pm.

Reporting to the Regional Credit Manager, the position will be responsible for various accounts receivable functions and collections of overdue customer accounts. The ideal candidate will possess a strong attention to detail, exceptional communication skills, compliance to meet individual/team targets and enjoy working as part of a dynamic team.

Responsibilities:

• Record and post customer payments in a timely manner, including but not limited to EFT & cheques.
• Monitor and maintain up to date records for client accounts and review accounts in arrears to ensure appropriate actions are taken.
• Perform collections on overdue accounts, communicating discrepancies with management to identify and recommend high risk accounts and external collection candidates.
• Update and record notes based on agreed payment terms and key aspects of customer interactions.
• Reconcile customer accounts, monitor, and allocate unapplied cash, investigate charge backs, and short payments.
• Professionally handle customer inquiries, including providing detailed customer reconciliation and statements as required, resolving payment disputes and processing refunds.
• Provide support to accounts receivable team with routine tasks and assist in projects to support accounting function as required.

Requirements:

• Diploma in Business Administration (Accounting Concentration) or similar post-secondary training.
• Minimum of 2-3 years full cycle Accounts Receivable experience, including collection calling/emailing.
• Detail orientated with the ability to maintain confidentiality.
• Effective communication and interpersonal abilities.
• Excellent customer service, time management, organization, and analytical skills.
• Experience with computerized accounting systems and basic knowledge of Microsoft Office products (Word, Excel, Outlook) is required.
• Ability to work independently as well as in a team-orientated environment.
• Bilingualism (English/French) is not required but would be considered an asset.

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

We offer a competitive compensation package, including group benefits, a retirement savings plan, employee assistance program, and stable employment. Wages will be commensurate with qualifications and experience.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Parts for Trucks is an equal opportunity employer. We value a diverse and inclusive workplace and are committed to equitable hiring practices.