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Administrative Support Specialist

  • Edmonton, AB, Canada
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Job details

Experience
2+ years of Dental administration experience is required
Posting language
English
Posted

Original job description

Dental Administrator

Join The Dentists @ Northgate | Edmonton, AB

Opportunity Snapshot 

  • Full-Time 
  • Flexible scheduling, with availability required for 2 evening shifts and 2 weekend shifts
  • Competitive Compensation 
  • Benefits Available 
  • Great Place to Work® Certified Organization 

Create Exceptional First Impressions  

Every great patient experience starts with a warm welcome.

We're looking for a Dental Administrator who enjoys helping others, staying organized, and creating a positive experience for every patient who walks through our doors.

You’ll play an important role in helping our clinic deliver outstanding patient care from the first phone call through every visit.

About Our Clinic 

At The Dentists @ Northgate, we pride ourselves on having a friendly, highly experienced, and caring dental team that is dedicated to providing exceptional oral health care for our patients and their families. We are committed to creating a pleasant and comfortable environment from the moment you step into our clinic.

What You’ll Love About This Role 

  • Friendly and supportive team 
  • Opportunity to build patient relationships 
  • Ongoing learning and development 
  • Collaborative clinic environment 
  • Career growth opportunities 
     

What You’ll Be Doing 

  • Welcome and assist patients 
  • Manage schedules and appointment booking 
  • Coordinate patient communications 
  • Support insurance and billing processes 
  • Maintain patient records 
  • Help keep clinic operations running smoothly 

*This description provides a general overview of the position and is not intended to be an exhaustive list of duties. 

What You’ll Bring 

  • 2+ years of Dental administration experience is required
  • Strong customer service skills 
  • Excellent communication abilities 
  • Attention to detail 
  • Strong organizational skills 
  • Team-first attitude 

Why Passion Dental Group?

The Dentists at Northgate is a proud part of Passion Dental Group - a dental service organization actually founded by dentists. We do things a little differently: our clinics keep their own culture, relationships and patient experience, while getting extra support behind the scenes - think resources, mentorship and learning opportunities that come with being part of a bigger group.

We're also Great Place to Work® certified, based on real feedback from our team about trust, leadership, culture, and feeling valued. It's something we're proud of and keep working to earn. 

Sound like your kind of place? 

Apply today and tell us a bit about what you're looking for in your next role; we'd love to chat

#PassionLP

Passion Dental Group is committed to workplace diversity and providing accommodations throughout our hiring process. We do not use AI or automated decision-making tools to screen or assess candidates. For accommodation requests, please get in touch with careers@passiondental.ca.

More about this job

Responsibilities

The Dental Administrator is responsible for welcoming patients, managing appointment schedules, and coordinating patient communications. They also support insurance and billing processes while ensuring the clinic's daily operations run smoothly.

Requirements

Candidates must have at least 2 years of dental administration experience and strong customer service skills. Excellent communication, organizational abilities, and a team-first attitude are also required.

Skills

  • Dental administration
  • Customer service
  • Communication
  • Attention to detail
  • Organizational skills
  • Appointment booking
  • Insurance processing
  • Billing
  • Patient records management
  • Teamwork

Benefits

  • Competitive compensation
  • Benefits available
  • Learning and development opportunities
  • Career growth opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Healthcare
  • Administrative
  • Customer Service & Support

Keywords

  • Dental Administrator
  • Patient Care
  • Appointment Booking
  • Insurance
  • Billing
  • Clinic Operations
  • Customer Service
  • Dental Clinic
  • Scheduling
  • Patient Relations
  • Oral Health Care
  • Administrative Support

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