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Passion Dental Group

Dental Administrator (Peterborough)

Peterborough, ON, Canada

Wage range: $20-28/h, depending on the candidate's experience · Full-time

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Job details

Pay: Wage range: $20-28/h, depending on the candidate's experience
Job type: Full-time
Apply by: Dec 4, 2026
Working hours: 30-44 hours a week
Posting language: English
Posted: Nov 4, 2026

Original job description

Position: Dental Administrator

Location: Peterborough, ON

Clinic: Chemong Family Dental

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork - it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We’re looking for a skilled and compassionate Dental Administrator to join our team at Chemong Family Dental, a proud part of the Passion Dental Group. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.

Specifics About The Role

Job Type: Full-time
Schedule: 30-44 hours a week
Wage range: $20-28/h, depending on the candidate's experience

What You’ll Do

Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
Manage phone calls, direct inquiries, and efficiently book appointments
Maintain and organize the patient database with accuracy and confidentiality
Oversee insurance claims, billing systems, and follow up with insurance companies
Establish and manage office protocols to keep operations running smoothly
Coordinate and optimize appointment schedules
Provide leadership and foster a team culture focused on outstanding client service

What You’ll Bring To The Role

Strong communication skills – both verbal and written
Excellent problem-solving abilities and attention to detail
Friendly, professional demeanor with a patient-first mindset
Ability to multitask and thrive in a dynamic, fast-paced environment
Dental clinic environment experience will be an asset

Who We Are

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.

#PassionHP2

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More about this job

Responsibilities

Welcome and assist patients, manage calls and inquiries, book and coordinate appointments, and maintain accurate, confidential patient records. Handle insurance claims and billing, establish office protocols, and support a team culture focused on excellent patient service.

Requirements

Candidates should have strong verbal and written communication, problem-solving skills, attention to detail, and a friendly, professional, patient-first approach. They must be able to multitask in a fast-paced environment; dental clinic experience is an asset but is not required.

Skills

Verbal Communication
Written Communication
Problem-Solving
Attention To Detail
Patient Service
Multitasking
Appointment Scheduling
Patient Database Management
Insurance Claims Processing
Billing
Office Administration
Team Leadership

Visa sponsorship

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Keywords

Dental Administration
Dental Clinic
Patient Care
Patient Service
Appointment Scheduling
Phone Calls
Patient Database
Confidentiality
Insurance Claims
Billing Systems
Insurance Follow-Up
Office Protocols
Schedule Coordination
Team Leadership
Communication
Problem-Solving
Attention To Detail
Multitasking

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