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Dental Administrator (Peterborough)

  • Peterborough, ON, Canada

Wage range: $20-28/h, depending on the candidate's experience · Full-time

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Job details

Pay
Wage range: $20-28/h, depending on the candidate's experience
Job type
Full-time
Apply by
Working hours
30-44 hours a week
Posting language
English
Posted

Original job description

Position: Dental Administrator

Location: Peterborough, ON

Clinic: Chemong Family Dental

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork - it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We’re looking for a skilled and compassionate Dental Administrator to join our team at Chemong Family Dental, a proud part of the Passion Dental Group. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.

Specifics About The Role

  • Job Type: Full-time
  • Schedule: 30-44 hours a week
  • Wage range: $20-28/h, depending on the candidate's experience

What You’ll Do

  • Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
  • Manage phone calls, direct inquiries, and efficiently book appointments
  • Maintain and organize the patient database with accuracy and confidentiality
  • Oversee insurance claims, billing systems, and follow up with insurance companies
  • Establish and manage office protocols to keep operations running smoothly
  • Coordinate and optimize appointment schedules
  • Provide leadership and foster a team culture focused on outstanding client service

What You’ll Bring To The Role

  • Strong communication skills – both verbal and written
  • Excellent problem-solving abilities and attention to detail
  • Friendly, professional demeanor with a patient-first mindset
  • Ability to multitask and thrive in a dynamic, fast-paced environment
  • Dental clinic environment experience will be an asset

Who We Are

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.

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More about this job

Responsibilities

Welcome and assist patients, manage calls and inquiries, book and coordinate appointments, and maintain accurate, confidential patient records. Handle insurance claims and billing, establish office protocols, and support a team culture focused on excellent patient service.

Requirements

Candidates should have strong verbal and written communication, problem-solving skills, attention to detail, and a friendly, professional, patient-first approach. They must be able to multitask in a fast-paced environment; dental clinic experience is an asset but is not required.

Skills

  • Verbal Communication
  • Written Communication
  • Problem-Solving
  • Attention To Detail
  • Patient Service
  • Multitasking
  • Appointment Scheduling
  • Patient Database Management
  • Insurance Claims Processing
  • Billing
  • Office Administration
  • Team Leadership

Visa sponsorship

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Categories

  • Healthcare
  • Administrative
  • Customer Service & Support
  • Management & Leadership

Keywords

  • Dental Administration
  • Dental Clinic
  • Patient Care
  • Patient Service
  • Appointment Scheduling
  • Phone Calls
  • Patient Database
  • Confidentiality
  • Insurance Claims
  • Billing Systems
  • Insurance Follow-Up
  • Office Protocols
  • Schedule Coordination
  • Team Leadership
  • Communication
  • Problem-Solving
  • Attention To Detail
  • Multitasking

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