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Added 9 mins ago
SC
Outbound Warehouse Supervisor - Salary
Sysco Canada Inc.
Winnipeg, MB
- Full-time
Assist Warehouse Manager in preparation of annual warehouse budget and monitor budget on a weekly basis
Added 24 mins ago
M
Operations Lead
Meroka
Montreal, QC
- Full-time
We are looking for an Operations Builder to design and structure our service offerings to our portfolio companies, enabling them administratively, operationally, and financially. This role…
Added 40 mins ago
Grocery Utility Clerk (Macleod Trail)
Calgary Co-op
Calgary, AB
…position reports directly to the Grocery Supervisor/Grocery Manager, and the main responsibilities…
Added 53 mins ago
CS
Maintenance Supervisor
CQ Search Group Ltd.
Calgary, AB
- $120,000 to $130,000 CAD / year
- Full-time
Solid working knowledge of the following business enterprises: HSE/quality regulatory compliance, processing/packaging/warehouse operations, maintenance and engineering, ingredient and…
Added 1 hour ago
R
Customer Relationship Management Manager
Rates.ca
Welland, ON
- $85,000 to $105,000 CAD / year
- Full-time
Reporting to the Director of Brand, the CRM Manager owns how we engage clients across the full policy lifecycle, from onboarding through service, renewal, and cross-sell, using Braze as our…
Added 1 hour ago
WAREHOUSE ASSOCIATE 1
Calgary Fasteners Tool
Calgary, AB
We are currently seeking a reliable and hardworking Warehouse Associate to join our growing Team at the Calgary Foothills location. The warehouse associate will assist in organizing and…
Added 1 hour ago
PR
Shipping Associate
Precision Record Pressing Inc
Oakville, ON
- Up to $25.63 CAD / hour
- Full-time
…and supporting the efficient operation of our Shipping and Warehouse departments. The position requires someone who is comfortable working in a fast-paced, physically demanding warehouse…
Added 2 hours ago
J
Warehouse Manager
JD.COM
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border…
Added 2 hours ago
S
Fulfillment Center Supervisor
Supership
Mississauga, ON
- Full-time
Potential advancement to Operations Manager roles
Added 2 hours ago
O
Materials Operations Supervisor
ONxpress
Toronto, ON
- Full-time
The Material Manager leads the planning, receipt, storage, preservation, control and distribution of construction materials across project material yards, laydown areas and work fronts. The…
Added 2 hours ago
F
Warehouse Supervisor
Felix
Mississauga, ON
- $70,000 to $85,000 CAD / year
- Full-time
3–5 years of warehouse or fulfillment leadership - Area Manager, Shift Manager, Operations Supervisor, or equivalent in a high-volume fulfillment centre (e.g., Amazon or similar…
Added 3 hours ago
F
Warehouse Supervisor
Felix
Mississauga, ON
- $70,000 to $85,000 CAD / year
- Full-time
3–5 years of warehouse or fulfillment leadership - Area Manager, Shift Manager, Operations Supervisor, or equivalent in a high-volume fulfillment centre (e.g., Amazon or similar…
Added 3 hours ago
WW
Maintenance Specialist
Wolverine Worldwide
Mississauga, ON
- $30 to $35 CAD / hour
- Part-time
Communicate preventive maintenance needs and findings to Operations to reduce downtime and ensure equipment reliability.
Added 3 hours ago
EU
Customer Success Manager (NJ)
Elogistic UK
Success, SK
- Full-time
…customer experiences. We’re looking for a Customer Success Manager to join our North American team and drive long-term customer satisfaction, retention, and…
Added 4 hours ago
FC
P&D Operations Manager
FedEx Canada
Barrie, ON
- Full-time
To supervise, coordinate and control Pick-Up and Delivery Operations within the service area of the station to achieve maximum service objectives. To supervise, coordinate and control…
Added 4 hours ago
R
Material Handler
Rimowa
Cambridge, ON
- $19.14 to $25.06 CAD / hour
- Full-time
- Contract
Load, unload and move materials on a dock and in a warehouse either manually or with power equipment including forklifts
Added 5 hours ago
SC
Customs Compliance Manager
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
Monitor changes in customs legislation, CBSA requirements, trade regulations, and other government requirements, assessing their potential impact on client operations.
Added 5 hours ago
VB
Supervisor, Logistics
Vale Base Metals
Sudbury, ON · Greater Sudbury, ON
- Full-time
This is a permanent position supporting Vale Base Metals logistics operations across Ontario and other North American locations. The role is based in Sudbury and reports to the Manager,…
Added 7 hours ago
B
Warehouse Operator - Part-Time - Saanich
Buckerfield's
Saanich, BC
- Part-time
Buckerfield's Saanich – Part Time Warehouse Operator – Starting Rate: $19.00 - 20.00 / hour - Weekend Availability Required
Added 8 hours ago
LF
Assistant Warehouse Manager FT Salary
Leons Furniture Limited
Hamilton, ON · Mississauga, ON · Burlington, ON
- Full-time
Leon’s is currently looking for a self-motivated Full-Time Assistant Warehouse Manager who is enthusiastic, hardworking and driven towards success. The ideal candidate has the drive and…
Added 8 hours ago
LF
Brick Associate, Merchandising
Leons Furniture Limited
Red Deer, AB
- Full-time
Maintain inventory accuracy, organization and cleanliness of warehouse
Added 8 hours ago
LF
Brick Associate, Warehouse and store merchandiser
Leons Furniture Limited
Halifax, NS
- Full-time
Maintain inventory accuracy, organization and cleanliness of warehouse
Added 12 hours ago
TH
Head Cashier: Full Time - COQUITLAM
The Home Depot Canada
Coquitlam, BC
- Full-time
Warehouse environment that can be dusty and noisy.
Added 13 hours ago
TH
Cashier : Part Time - CHINOOK
The Home Depot Canada
Calgary, AB
- Part-time
Warehouse environment that can be dusty and noisy.
Added 15 hours ago
TH
Asset Protection Specialist: Full Time - STRAWBERRY HILL SURREY
The Home Depot Canada
Surrey, BC
- Full-time
Familiarity with retail operations and shrink prevention.

Patagonia

Customer Experience Guide - Part Time

Kelowna, BC, Canada

$20.4 to $22.4 CAD / hour · Part-time

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Job details

Pay: $20.4 to $22.4 CAD / hour
Job type: Part-time
Apply by: Oct 6, 2026
Posting language: English
Posted: Sep 28, 2026

Original job description

Job Title: Customer Experience Guide - Part Time

Team: Retail

Location: Kelowna, B.C. Store

Scope: Customer Service In-Person, CF2

Reports To: Retail Store General Manager

Pay Range: $20.40 - $22.40 CAD per hour

Benefits: Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.

As a Customer Experience Guide, you are the embodiment of the brand for our customers. You engage, develop, implement, and execute operational plans and policies and contribute to Patagonia’s daily front-line retail store and customer experience activities (e.g., sales and customer service). You spend most of your time overseeing retail store and customer experience operations and engage in day-to-day activities that make customers happy. You will learn about our products, share your passion for the community and your efforts to protect the local environment. All employees are encouraged and empowered to solve problems creatively and put the customers’ needs at the center of everything we do.

WHAT YOU’LL DO

We are in business to save our home planet: You use the company’s purpose and core values as guides for decision making, and act as a brand advocate inside and outside of the store.

Your customer service is not bound by convention! Deliver best-in-class service by centering the customer in everything we do. Utilize selling sense skills and connect our communities to a life outdoors.

You are an environmental activist! You participate in our Activism program by utilizing your 18 Activism Hours to support your community, partner with local non-profits by engaging in the grants and donations processes, and inspire customers and your colleagues to get involved.

Product and Business Knowledge: You are committed to learning about our products, including technical aspects of products in our core sports, to support your ability to serve our customers. You actively seek out information about new products and business services and incorporate it into your everyday customer service practices.

Warehouse: You process shipments, support physical inventory, and restock the sales floor. You assist with sale prep/breakdown, product transfers, donations, etc.

Visual: You maintain our visual store standards for a stronger customer experience by folding, hanging, buffing, steaming, dressing mannequins, stocking the floor, etc., as part of your everyday responsibilities.

Marketing: You participate in the Retail Marketing program by helping in event production and execution and bringing forth ideas for engaging your community.

Training: You participate in ongoing training to maintain a solid understanding of our company and assist in the training of fellow/new employees while supporting and striving to achieve store goals.

Security and Loss Prevention: You practice security measures that help prevent theft and understand how to handle safety situations. You report and resolve concerns quickly to maintain a safe and secure environment while maintaining a clean and organized store.

Inclusion: You are deeply committed to creating a work environment that is supportive, positive, respectful, and free from harassment. You are open, feedback driven, and ensure accountability.

Other Duties: You ensure accuracy in all POS operations and utilize the spirit of our Ironclad Guarantee and Worn Wear programs. You will answer phones, work events, support front of house and back of house operations, and support in store repairs while successfully communicating with the leadership team and customer service.

WHO YOU ARE

You are an environmental activist- You are knowledgeable and curious about environmental and social issues. You act locally and inspire your community and coworkers to do the same!

Your customer service is not bound by convention- You focus on building relationships and go beyond treating the needs of customers with kindness and creativity.

You operate in just and equitable ways- You proactively create a culture of belonging that gives people from all backgrounds, identities, and experiences a meaningful voice.

You value and demonstrate quality in all that you do- You produce work that is of value, complete, and timely while striving for excellence in all job aspects.

You act with integrity and are action oriented – You contribute engagement, are self-driven, and get things done efficiently and effectively.

You are a lifelong learner and teacher- You are open to change and will try different options to find solutions to share with the team to optimize operations and customer experience.

EXPERIENCE YOU BRING

Customer Service/Customer Focused: Proven customer service and/or sales skills, previous retail or related customer service experience preferred. Interest in or are eager to learn about our products and services.

Problem Solving: Helpful and courteous approach to solving problems.

Communication: Effective communication skills with team members and leadership and able to participate in constructive feedback and assist in conflict management.

Adaptability/Ambiguity: Adaptability to changing situations and priorities while maintaining a positive workplace morale. Can pivot on the fly and support team engagement.

Organization Skills: Proven organizational skills and attention to detail.

Prioritization: Able to assign orders to and complete tasks based on their urgency and importance outlined by leadership.

Time Management: Ability to show up ready to work on time every day and meet deadlines or communicate issues cross-functionally.

Self-Motivation and Teamwork: Self-motivated and possess the ability to thrive in a team-oriented environment.

Technical Learning: Basic math and computer skills and accuracy with money handling and register use preferred.

PHYSICAL REQUIREMENTS

Able to stand/walk for extended periods of time with working shifts up to 8 hours per day

Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, events, and store merchandising

Continually able to walk up and down a staircase carrying boxes, products, and other necessary items

Able to regularly perform store maintenance duties: sweep, vacuum, empty trash, clean

Able to safely lift up to 55 pounds

Comfortable climbing ladders

SCHEDULE

Please note: This position will be located at the new Kelowna, B.C. store, expected to open in Fall 2026. Store opening date is subject to change.

Our stores are open seven days a week. Store hours are expected to be Monday - Saturday 10am-7pm and Sunday 10am-6pm. Store business hours are subject to change. Our current hiring needs are for 20 to 29 hours with open availability and one weekend day required. It is common for our shifts to begin and end up to two hours before and after business hours. As a team member, you are expected to be flexible to the business and team needs.

Schedules can vary week-to-week, however, we are committed to supporting a healthy work-life balance, while still meeting the needs of our customers. Our consistent effort has been to post our store work schedules three weeks in advance to give our employees the opportunity to plan. You must report to work on time as well as align to other expectations in our Attendance Policy.

EMPLOYEE CONDUCT

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors. Clarify, educate, and hold ourselves accountable for embedding justice and antiracism throughout our work and culture.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

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More about this job

Responsibilities

You will provide best-in-class customer service while acting as a brand advocate and environmental activist within the retail store. Responsibilities include managing daily store operations, processing shipments, maintaining visual standards, and supporting community engagement events.

Requirements

Candidates should have proven customer service or sales experience and a strong interest in environmental and social issues. You must be able to perform physical tasks such as standing for extended periods, lifting up to 55 pounds, and working a flexible schedule including weekends.

Skills

Customer service
Sales
Retail operations
Communication
Problem solving
Time management
Organizational skills
Teamwork
Visual merchandising
Inventory management
POS operations
Environmental activism
Adaptability
Conflict management
Money handling

Benefits

Medical
Dental
Vision
Retirement plans
Leave of absence plans

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Sales
Environmental Activism
Inventory
Visual Merchandising
POS
Ironclad Guarantee
Worn Wear
Sustainability
Community Engagement
Loss Prevention
Store Operations
Customer Service
Retail Marketing

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