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Added 11 mins ago
VI
Senior Office Experience Ambassador
Vector Institute
Toronto, ON
- $51,500 to $64,400 CAD / year
- Full-time
Act as the first point of escalation for routine operational issues and provide tier-2 support for unresolved service concerns, community inquiries, and requests requiring additional…
Added 11 mins ago
RC
Maintenance Worker
Retirement Concepts
Nanaimo, BC
- $22.5 to $25.82 CAD / hour
- Temporary
The Maintenance Worker reports to the General Manager, Maintenance Manager or designate and is responsible for the day-to-day maintenance activities to support the efficient operation of…
Added 11 mins ago
AI
Engineer – Senior Base – No fixed Base (#1027)
Air Inuit
Quebec, QC
- Internship
…tradition and progress, and a testament to what’s possible when a community takes flight…
Added 11 mins ago
RH
Community Disability Worker - Part-Time, Fort Saskatchewan.
Robin Hood Association
Fort Saskatchewan, AB
- $17.44 to $21.56 CAD / hour
- Part-time
Implement individual service plans designed to support and assist adults, youth and children with individual development, community support/development, behaviour management and/or personal…
Added 11 mins ago
SH
Physician Assistant - Plastics Clinic (GEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Part-time
…and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges,…
Added 11 mins ago
B
Regional Operations Manager - HVAC
BGIS
Montreal, QC
- Full-time
The Regional Operations Manager – HVAC is responsible for the effective leadership, technical oversight, and operational performance of a skilled trades team with a strong concentration in…
Added 11 mins ago
RC
Server
Retirement Concepts
Victoria, BC
- $25.82 CAD / hour
- Temporary
The Server reports to the Support Services Manager and/or designate and performs all aspects of service in the dining room, resident lounges and room service for residents, guests, and the…
Added 11 mins ago
DU
Grad Studies Generalist Clerk
Dalhousie University
Halifax, NS
- Full-time
…Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in…
Added 11 mins ago
DU
Student & Patient Support Assistant
Dalhousie University
Halifax, NS
- Full-time
…international communities through quality education, research and service. Reporting to the Manager, Patient Services, the Student & Patient Support Assistant will work as front-line staff…
Added 11 mins ago
OL
Health Care Aide - Part Time (0.47)
Optima Living
Calgary, AB
- Part-time
Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging…
Added 11 mins ago
OL
Health Care Aide - Part Time (0.47)
Optima Living
Calgary, AB
- Part-time
Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging…
Added 11 mins ago
OL
Health Care Aide - Part Time (0.43)
Optima Living
Calgary, AB
- Part-time
Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging…
Added 11 mins ago
Principal Product Manager - Billing & Platform
Constant Contact
ON
We have an opening for a Principal Product Manager to own billing and platform at Constant Contact. This is a rare chance to shape one of the most connected systems in the company. Almost…
Added 11 mins ago
Recruiter (Vancouver)
Pacific Coastal Airlines
Richmond, BC
…established regional airline, we fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities within the province of British…
Added 11 mins ago
Stock Associate-Retail
Roots
Halton Hills, ON
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable…
Added 11 mins ago
Front Store Clerk
Neighbourly Pharmacy
Deep River, ON
Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
Added 11 mins ago
FOH - Management - Restaurant Manager
Northland Properties
Markham, ON
You will assist the General Manager by overseeing assigned shifts; monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean…
Added 11 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Pointe-Claire, QC
Being part of a family-owned business committed to the community;
Added 11 mins ago
CH
Receptionist -Part time - Carlingwood Retirement
Claridge Homes
Ottawa, ON
- Part-time
Carlingwood Retirement Community - Receptionist -Part time
Added 11 mins ago
Finance and Budget Analyst B054-26
Legal Aid BC
Vancouver, BC
…abilities, gender diverse, racialized, and members of the 2SLGBTQIA+ community be a part of this exciting stage of Legal Aid BC’s growth. We care deeply about the culture we are building…
Added 11 mins ago
H
Manager
HealthCareersInSask.ca
Watrous, SK
- Full-time
Job Description: The Manager, Health Services, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the…
Added 11 mins ago
R
Client Advisor
RBC
Winnipeg, MB
- Part-time
…you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future…
Added 11 mins ago
R
Assistant Branch Operations Manager
RBC
Toronto, ON
- Full-time
The RBC Dominion Securities is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by…
Added 11 mins ago
CS
Maintenance Manager
Cogir Senior Living
Calgary, AB · McKenzie Towne Retirement
- Full-time
As our next Maintenance Manager you are a maintenance professional ready to engage in hands-on tasks when needed. As a working manager, you will guide the environmental services team in…
Added 11 mins ago
UO
Registered Veterinary Technologist
University of British Columbia
Vancouver, BC · UBCV | Centre for Comparative Medicine (CCM)
- $5,047 to $5,503 CAD / month
- Full-time
…for providing research support to the animal based research community associated with the University of British Columbia and its affiliates through its veterinary services team, the…

Patagonia

Customer Experience Guide - Seasonal

Kelowna, BC, Canada

$20.4 to $22.4 CAD / hour · Part-time

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Job details

Pay: $20.4 to $22.4 CAD / hour
Job type: Part-time
Apply by: Nov 4, 2026
Working hours: 19 hours per week
Posting language: English
Posted: Oct 27, 2026

Original job description

Role: Customer Experience Guide - Seasonal

Team: Retail

Location: Kelowna, B.C. Canada Store

Scope: Customer Service In-Person, CF2

Reports To: Retail Store General Manager

Pay Range: $20.40-$22.40 CAD per hour

Seasonal Positions: Seasonal employees are hired for a defined, limited-duration period when business needs increase due to a peak season or other short-term staffing need. Seasonal employees may be regularly scheduled but may not work more than 19 hours per week, 76 hours per month, or 500 hours in a rolling 12-month period. Employment remains at-will, and seasonal employment does not guarantee employment for any specific length of time.

Time Frame: This Seasonal role has a defined start and end date and is typically up to 4 months.

Benefits: Seasonal employees are not eligible for Company-sponsored benefits, except Wellness Time, employee discounts and any benefits required by applicable law.

As a Customer Experience Guide -Seasonal, you are an important part of our customers’ experience in our retail stores. You will support our core teams through peak seasons, sales, and when otherwise needed to help the core team maintain our customers’ experience. Customer Experience Guides are the embodiment of the brand for our customers. You will contribute to Patagonia’s daily front-line retail store and customer experience activities. Among other duties, you will focus on sales and customer service and stocking and staging products on the retail floor. You will engage in day-to-day activities that keep customers satisfied. You will learn about our products, share your passion for the community, and share your efforts to protect the local environment. All employees are encouraged and empowered to solve problems creatively and put the customers’ needs at the center of everything we do.

WHAT YOU’LL DO

We are in business to save our home planet: You use the company’s purpose and core values as guides for decision making, and act as a brand advocate inside and outside of the store.
Your customer service is not bound by convention! Deliver best-in-class service by centering the customer in everything we do. Utilize selling sense skills and connect our communities to a life outdoors.
You are an environmental activist! You support your community, and partner with core team members to get customers and colleagues involved in our mission of saving our home planet.
Product Knowledge: You have a basic understanding of our products and core sports and are committed to learning about our products to support your ability to serve our customers.
Operations: You will answer phones, work events, support front of house and back of house operations and inventory flow, and support in store repairs while successfully communicating with the leadership team and customer service
Inventory/Warehouse: You process shipments, support physical inventory, and restock the sales floor. You assist with sale prep/breakdown, product transfers, donations, etc.
Visual: You maintain our visual store standards for a stronger customer experience by folding, hanging, buffing, steaming, dressing mannequins, stocking the floor etc.
Security and Loss Prevention: You practice security measures that help prevent theft and understand how to handle safety situations. You report and resolve concerns quickly to maintain a safe and secure environment while maintaining a clean and organized store
Inclusion: You are deeply committed to creating a work environment that is supportive, positive, respectful, and free from harassment.

WHO YOU ARE

You are an environmental activist- You are knowledgeable and curious about environmental and social issues. You act locally and inspire your community and coworkers to do the same!
Your customer service is not bound by convention- You focus on building relationships and go beyond treating the needs of customers with kindness and creativity. You are an innovator in new ways to engage and support our community to help save our home planet.
You operate in just and equitable ways- You proactively create a culture of belonging that gives people from all backgrounds, identities, and experiences a meaningful voice.
You value and demonstrate quality in all that you do- You produce work that is of value, complete, and timely while striving for excellence in all job aspects.
You act with integrity and are action oriented– You are self-driven and get things done efficiently and effectively.
You are a lifelong learner and teacher- You are open to change and will try different options to find solutions to share with the team to optimize operations and customer experience.

EXPERIENCE YOU BRING

Customer Service/Focused: Proven customer service and/or sales skills, previous retail or related customer service experience preferred. Interest in or are eager to learn about our products and services.
Problem Solving: Helpful and courteous approach to solving problems.
Communication: Effective communication skills with team members and leadership and able to participate in constructive feedback.
Adaptability/Ambiguity: Adaptable to changing situations and priorities. Can pivot on the fly.
Organization Skills: Proven organizational skills, and attention to detail.
Prioritization: Able to assign orders to and complete tasks based on their urgency and importance outlined by leadership.
Time Management: Ability to show up ready to work on time every day and meet deadlines or communicate issues cross-functionally.
Self-Motivation and Teamwork: Self-motivated and possess the ability to thrive in a team-oriented environment.
Technical Learning: Basic math and computer skills and accuracy with money handling and register use preferred.

PHYSICAL REQUIREMENTS

Able to stand/walk for extended periods of time with working shifts up to 8 hours per day
Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, events, and store merchandising
Continually able to walk up and down a staircase carrying boxes, products, and other necessary items
Able to regularly perform store cleaning standards such as sweeping, vacuuming, emptying trash, etc.
Able to safely lift up to 55 pounds
Comfortable climbing ladders

SCHEDULE

Our stores are open seven days a week. The Kelowna, B.C. Canada store's current business hours are 11:00am-6:00pm daily. Our current hiring needs are for under 19 hours with availability required weekday evenings and all day Saturdays and Sundays. It is common for our shifts to begin and end up to two hours before and after business hours. As a team member, you are expected to be flexible to the business and team needs. Schedules can vary week-to-week, however, we are committed to supporting a healthy work-life balance, while still meeting the needs of our customers. Our consistent effort has been to post our store work schedules three weeks in advance to give our employees the opportunity to plan. You must report to work on time as well as align to other expectations in our Attendance Policy.

EMPLOYEE CONDUCT

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors. Clarify, educate, and hold ourselves accountable for embedding justice and antiracism throughout our work and culture.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

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More about this job

Responsibilities

The Customer Experience Guide supports retail operations by providing exceptional customer service, managing inventory, and maintaining visual store standards. They act as a brand advocate, engaging customers with product knowledge and the company's environmental mission.

Requirements

Candidates should have proven customer service or sales experience and a strong interest in the brand's products and environmental values. The role requires physical stamina for standing, lifting, and store maintenance, along with the ability to work flexible hours including evenings and weekends.

Skills

Customer service
Sales
Inventory management
Product knowledge
Communication
Problem solving
Adaptability
Organization
Time management
Teamwork
Math skills
Money handling
Visual merchandising
Loss prevention
Environmental advocacy

Benefits

Wellness Time
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Seasonal
Sales
Inventory
Merchandising
Environmental Activism
Brand Advocacy
Loss Prevention
Operations
Customer Service
Teamwork
Communication
Problem Solving
Time Management
Visual Standards
Product Knowledge
Safety
Inclusion
Sustainability

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