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Added 3 mins ago
NH
LIFESKILLS SUPPORT WORKER II
Northern Health - BC
Prince Rupert, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, Life Skills Worker 2 (LSW) ensures the wellbeing of clients in the program and promotes their…
Added 3 mins ago
D
Senior Manager- Clean Economy
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…to lead and support sales as we grow our Clean Economy ITC…
Added 3 mins ago
CE
Journeyperson Heavy Duty Mechanic
Canadian Energy Insight Inc.
AB · Edmonton, AB
- Internship
The Journeyperson Heavy Duty Mechanic will report directly to the Manager, Maintenance. The primary function of this position is to address mechanical issues and conduct preventative…
Added 3 mins ago
D
Senior Manager- Clean Economy
Deloitte
Fredericton, NB
- Full-time
…to lead and support sales as we grow our Clean Economy ITC…
Added 3 mins ago
D
Senior Manager- Clean Economy
Deloitte
Saint John, NB
- Full-time
…to lead and support sales as we grow our Clean Economy ITC…
Added 3 mins ago
BH
Technical Support Analyst
Bayshore HealthCare
Toronto, ON · Scarborough, ON
- Full-time
…since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as…
Added 4 mins ago
H
Manager, Acute Care Therapies
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Primary Health Care Manager provides operational leadership for inpatient Therapies services, ensuring the effective and timely delivery of safe, high-quality patient…
Added 4 mins ago
US Corporate Tax - Toronto - Senior Manager
EY
Toronto, ON
As a US Tax Senior Manager in our U.S. Tax Practice, you will lead large and complex engagements, serving as a trusted advisor to multinational clients across public and private sectors.…
Added 18 mins ago
DC
Strategic Lead – Transportation Planning & Strategy
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Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · Windsor, ON · North York, ON
- Full-time
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Added 18 mins ago
A
Director, Energy Advisory
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- Full-time
Managing all aspects of proposal responses as Capture Manager, including: narrative development, coordinate across multiple teams to develop technical solutions, pricing, team definition,…
Added 19 mins ago
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Purchasing Lead
EllisDon
Fort Saskatchewan, AB
- Full-time
…Impact Report, highlighting how we're putting our values into practice in areas such as the climate & environment, inclusive diversity, indigenous relations, and health and…
Added 33 mins ago
TU
Research Assistant
The University of British Columbia
Vancouver, BC
- $4,845.17 to $5,713.66 CAD / month
- Full-time
This research assistant position will provide research-oriented support to the BC Injury Research and Prevention Unit, the Data Manager and Biostatistician.
Added 33 mins ago
TU
Registered Veterinary Technologist
The University of British Columbia
Vancouver, BC
- $5,047 to $5,503 CAD / month
- Full-time
…with the Animal Care Technicians (ACTs), Senior Operations Manager and Clinical Veterinarians. Liaises with researchers and their…
Added 33 mins ago
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Tax Advisory/Planning/Reorganizations Manager - Public Practice
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Calgary, AB
- Full-time
Our client, a growing mid-sized public practice firm in Calgary, is seeking an experienced and motivated Tax Manager to service a growing private client base's specialty tax needs on a…
Added 34 mins ago
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Case Manager
Canadian Mental Health Association (CMHA) - Toronto
Toronto, ON · Scarborough, ON
- $54,943 to $60,203 CAD / year
- Full-time
Case Manager – New Dimensions Assertive Community Treatment Team (ACTT) – Full-Time, 6 Month Contract
Added 34 mins ago
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Project Manager (Engineering)
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St. John's, NL
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Giffen Consulting Ltd. (Giffen) is looking for an experienced Project Manager to join our growing team in the Maritimes. This is starting as a remote arrangement located out of St. John's,…
Added 49 mins ago
CH
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Cigna Healthcare
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- Full-time
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Added 1 hour ago
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Legal Administrative Assistant (Immigration) - Part-time
BC Legal Management Association
Vancouver, BC
- Part-time
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…service, and file management support for a busy immigration practice. This role has the potential to transition to full-time employment for the right candidate based on business needs and…
Added 1 hour ago
PH
Registered Nurse, ABSU, Emergency
Providence Health Care
Vancouver, BC
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Reporting to the Patient Care Manager, the RN-RPN:
Added 1 hour ago
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Senior Manager - IT ICFR
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Our Technology Risk Consulting services team is growing and we are looking for Senior Manager to join our team in Toronto. The Technology Risk Consulting practice provides a variety of…
Added 1 hour ago
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Under the general supervision of the Program Team Manager, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 1 hour ago
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Team Leader - Hazardous Materials Division
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Richmond, BC
- $90,000 to $105,000 CAD / year
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Reporting to the Operations Manager, the Team Leader is responsible for the efficient and profitable operation of their division within their assigned region. Team Leaders also fulfill a…
Added 1 hour ago
RB
Vice President, Business Markets Ontario North East
Royal Bank of Canada
Ottawa, ON
- Full-time
The successful candidate must be located in and fully mobile across the Ontario North East region. Working territory will be discussed with hiring manager.
Added 1 hour ago
UH
Program Services Manager, Spinal Cord Rehab - Inpatient Unit 2B & Outpatient Clinic
University Health Network
Toronto, ON
- Full-time
The Program Services Manager, Spinal Cord Rehabilitation (Inpatient Unit 2B & Outpatient Clinic) provides strategic, operational, and clinical leadership for a multidisciplinary team within…

Patagonia

Customer Experience Guide - Seasonal

Kelowna, BC, Canada

$20.4 to $22.4 CAD / hour · Part-time

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Job details

Pay: $20.4 to $22.4 CAD / hour
Job type: Part-time
Apply by: Nov 4, 2026
Working hours: 19 hours per week
Posting language: English
Posted: Oct 27, 2026

Original job description

Role: Customer Experience Guide - Seasonal

Team: Retail

Location: Kelowna, B.C. Canada Store

Scope: Customer Service In-Person, CF2

Reports To: Retail Store General Manager

Pay Range: $20.40-$22.40 CAD per hour

Seasonal Positions: Seasonal employees are hired for a defined, limited-duration period when business needs increase due to a peak season or other short-term staffing need. Seasonal employees may be regularly scheduled but may not work more than 19 hours per week, 76 hours per month, or 500 hours in a rolling 12-month period. Employment remains at-will, and seasonal employment does not guarantee employment for any specific length of time.

Time Frame: This Seasonal role has a defined start and end date and is typically up to 4 months.

Benefits: Seasonal employees are not eligible for Company-sponsored benefits, except Wellness Time, employee discounts and any benefits required by applicable law.

As a Customer Experience Guide -Seasonal, you are an important part of our customers’ experience in our retail stores. You will support our core teams through peak seasons, sales, and when otherwise needed to help the core team maintain our customers’ experience. Customer Experience Guides are the embodiment of the brand for our customers. You will contribute to Patagonia’s daily front-line retail store and customer experience activities. Among other duties, you will focus on sales and customer service and stocking and staging products on the retail floor. You will engage in day-to-day activities that keep customers satisfied. You will learn about our products, share your passion for the community, and share your efforts to protect the local environment. All employees are encouraged and empowered to solve problems creatively and put the customers’ needs at the center of everything we do.

WHAT YOU’LL DO

We are in business to save our home planet: You use the company’s purpose and core values as guides for decision making, and act as a brand advocate inside and outside of the store.
Your customer service is not bound by convention! Deliver best-in-class service by centering the customer in everything we do. Utilize selling sense skills and connect our communities to a life outdoors.
You are an environmental activist! You support your community, and partner with core team members to get customers and colleagues involved in our mission of saving our home planet.
Product Knowledge: You have a basic understanding of our products and core sports and are committed to learning about our products to support your ability to serve our customers.
Operations: You will answer phones, work events, support front of house and back of house operations and inventory flow, and support in store repairs while successfully communicating with the leadership team and customer service
Inventory/Warehouse: You process shipments, support physical inventory, and restock the sales floor. You assist with sale prep/breakdown, product transfers, donations, etc.
Visual: You maintain our visual store standards for a stronger customer experience by folding, hanging, buffing, steaming, dressing mannequins, stocking the floor etc.
Security and Loss Prevention: You practice security measures that help prevent theft and understand how to handle safety situations. You report and resolve concerns quickly to maintain a safe and secure environment while maintaining a clean and organized store
Inclusion: You are deeply committed to creating a work environment that is supportive, positive, respectful, and free from harassment.

WHO YOU ARE

You are an environmental activist- You are knowledgeable and curious about environmental and social issues. You act locally and inspire your community and coworkers to do the same!
Your customer service is not bound by convention- You focus on building relationships and go beyond treating the needs of customers with kindness and creativity. You are an innovator in new ways to engage and support our community to help save our home planet.
You operate in just and equitable ways- You proactively create a culture of belonging that gives people from all backgrounds, identities, and experiences a meaningful voice.
You value and demonstrate quality in all that you do- You produce work that is of value, complete, and timely while striving for excellence in all job aspects.
You act with integrity and are action oriented– You are self-driven and get things done efficiently and effectively.
You are a lifelong learner and teacher- You are open to change and will try different options to find solutions to share with the team to optimize operations and customer experience.

EXPERIENCE YOU BRING

Customer Service/Focused: Proven customer service and/or sales skills, previous retail or related customer service experience preferred. Interest in or are eager to learn about our products and services.
Problem Solving: Helpful and courteous approach to solving problems.
Communication: Effective communication skills with team members and leadership and able to participate in constructive feedback.
Adaptability/Ambiguity: Adaptable to changing situations and priorities. Can pivot on the fly.
Organization Skills: Proven organizational skills, and attention to detail.
Prioritization: Able to assign orders to and complete tasks based on their urgency and importance outlined by leadership.
Time Management: Ability to show up ready to work on time every day and meet deadlines or communicate issues cross-functionally.
Self-Motivation and Teamwork: Self-motivated and possess the ability to thrive in a team-oriented environment.
Technical Learning: Basic math and computer skills and accuracy with money handling and register use preferred.

PHYSICAL REQUIREMENTS

Able to stand/walk for extended periods of time with working shifts up to 8 hours per day
Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, events, and store merchandising
Continually able to walk up and down a staircase carrying boxes, products, and other necessary items
Able to regularly perform store cleaning standards such as sweeping, vacuuming, emptying trash, etc.
Able to safely lift up to 55 pounds
Comfortable climbing ladders

SCHEDULE

Our stores are open seven days a week. The Kelowna, B.C. Canada store's current business hours are 11:00am-6:00pm daily. Our current hiring needs are for under 19 hours with availability required weekday evenings and all day Saturdays and Sundays. It is common for our shifts to begin and end up to two hours before and after business hours. As a team member, you are expected to be flexible to the business and team needs. Schedules can vary week-to-week, however, we are committed to supporting a healthy work-life balance, while still meeting the needs of our customers. Our consistent effort has been to post our store work schedules three weeks in advance to give our employees the opportunity to plan. You must report to work on time as well as align to other expectations in our Attendance Policy.

EMPLOYEE CONDUCT

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors. Clarify, educate, and hold ourselves accountable for embedding justice and antiracism throughout our work and culture.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

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More about this job

Responsibilities

The Customer Experience Guide supports retail operations by providing exceptional customer service, managing inventory, and maintaining visual store standards. They act as a brand advocate, engaging customers with product knowledge and the company's environmental mission.

Requirements

Candidates should have proven customer service or sales experience and a strong interest in the brand's products and environmental values. The role requires physical stamina for standing, lifting, and store maintenance, along with the ability to work flexible hours including evenings and weekends.

Skills

Customer service
Sales
Inventory management
Product knowledge
Communication
Problem solving
Adaptability
Organization
Time management
Teamwork
Math skills
Money handling
Visual merchandising
Loss prevention
Environmental advocacy

Benefits

Wellness Time
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Seasonal
Sales
Inventory
Merchandising
Environmental Activism
Brand Advocacy
Loss Prevention
Operations
Customer Service
Teamwork
Communication
Problem Solving
Time Management
Visual Standards
Product Knowledge
Safety
Inclusion
Sustainability

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