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Added 20 mins ago
WC
Business Development Representative (2026-397-CP)
WoodGreen Community Services
Toronto, ON
- Contract
…prospecting tools, the BDR converts employer interest into Sales Qualified Leads (SQLs) and hiring activity. Working in close collaboration with the Campaign Manager, Employment…
Added 35 mins ago
ST
Revenue Operations Strategist
SysAid Technologies
Toronto, ON
- Full-time
…You'll set revenue strategy with the exec team: how a global sales org plans, forecasts, and sells. Then you'll build the workflows that carry it out. Most of that building happens directly…
Added 51 mins ago
TH
Department Supervisor Full-Time - 7052 Regina
The Home Depot Canada
Regina, SK
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 1 hour ago
S
Stage Experience Lead - Full Time
sephora.com
London, ON
- $22.2 to $26.1 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 1 hour ago
U
store manager - retail
Ultramar
Truro, NS
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
CC
Business Development Manager
Confidential Careers
Calgary, AB
- Full-time
We are seeking an experienced and commercially driven Business Development Manager to support the growth of our nitrogen services operations in Canada.
Added 1 hour ago
GM
bakery manager - retail
Grey Matlock Bakery
Saskatoon, SK
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 2 hours ago
TC
Assistant Store Manager Winners Swift Current
TJX Canada – Winners, Marshalls, HomeSense
Swift Current, SK
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 3 hours ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
Winnipeg, MB
- Temporary
Must exercise independent judgment and discretion partnering with Store Sales Manager and/or Assistant Managers, as needed
Added 3 hours ago
CC
Advertiser Account Manager
Creative Clicks
Toronto, ON
- Full-time
Advertiser Account Manager – Performance Marketing
Added 3 hours ago
BG
Territory Manager - Underground & Tree Care Products
Brandt Group of Companies
Oro, ON
- Full-time
Brandt Tractor Ltd. is currently seeking a Territory Manager - Underground & Tree Care Products for our Barrie Construction & Forestry location. The Compact Construction Equipment Territory…
Added 3 hours ago
FOH Keyholder
Fire & Flower Inc.
Victoria, BC
The FOH Keyholder reports to the Store Manager, FOH Assistant Manager, FOH Supervisor
Added 4 hours ago
BG
Territory Manager_CA
Brandt Group of Companies
Cranbrook, BC
- Full-time
The Territory Manager is responsible for driving business growth and market share within an assigned Area of Responsibility (AoR). This role focuses on building and maintaining strong…
Added 4 hours ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
Broderick, SK
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 4 hours ago
OT
Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
- Other
Partnering across Client Success, Sales, Product Management, Product Marketing, Support, Renewals, Finance, Operations, and Digital teams, you will:
Added 4 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 4 hours ago
L
Licensed Assistant Manager Winnipeg MB, LensCrafters
LensCrafters
Winnipeg, MB
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 4 hours ago
NF
Grocery Department Manager Full Time Day
No Frills
Calgary, AB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 4 hours ago
NF
Apparel Department Manager Part Time Day
No Frills
Calgary, AB
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 4 hours ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 4 hours ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 4 hours ago
SH
Project Manager External
Siemens Healthineers
Oakville, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 4 hours ago
SH
Project Manager External
Siemens Healthineers
Mississauga, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 4 hours ago
SH
Assistant Manager II
Sunglass Hut
Vaughan, ON
- Full-time
The Assistant Manager II is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager II works in partnership with the Store/Multi Store Manager to…
Added 4 hours ago
L
Licensed Assistant Manager Brampton, ON-LensCrafters
LensCrafters
Brampton, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…

Patagonia

Customer Experience Guide - Seasonal

Kelowna, BC, Canada

$20.4 to $22.4 CAD / hour · Part-time

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Job details

Pay: $20.4 to $22.4 CAD / hour
Job type: Part-time
Apply by: Nov 4, 2026
Working hours: 19 hours per week
Posting language: English
Posted: Oct 27, 2026

Original job description

Role: Customer Experience Guide - Seasonal

Team: Retail

Location: Kelowna, B.C. Canada Store

Scope: Customer Service In-Person, CF2

Reports To: Retail Store General Manager

Pay Range: $20.40-$22.40 CAD per hour

Seasonal Positions: Seasonal employees are hired for a defined, limited-duration period when business needs increase due to a peak season or other short-term staffing need. Seasonal employees may be regularly scheduled but may not work more than 19 hours per week, 76 hours per month, or 500 hours in a rolling 12-month period. Employment remains at-will, and seasonal employment does not guarantee employment for any specific length of time.

Time Frame: This Seasonal role has a defined start and end date and is typically up to 4 months.

Benefits: Seasonal employees are not eligible for Company-sponsored benefits, except Wellness Time, employee discounts and any benefits required by applicable law.

As a Customer Experience Guide -Seasonal, you are an important part of our customers’ experience in our retail stores. You will support our core teams through peak seasons, sales, and when otherwise needed to help the core team maintain our customers’ experience. Customer Experience Guides are the embodiment of the brand for our customers. You will contribute to Patagonia’s daily front-line retail store and customer experience activities. Among other duties, you will focus on sales and customer service and stocking and staging products on the retail floor. You will engage in day-to-day activities that keep customers satisfied. You will learn about our products, share your passion for the community, and share your efforts to protect the local environment. All employees are encouraged and empowered to solve problems creatively and put the customers’ needs at the center of everything we do.

WHAT YOU’LL DO

We are in business to save our home planet: You use the company’s purpose and core values as guides for decision making, and act as a brand advocate inside and outside of the store.
Your customer service is not bound by convention! Deliver best-in-class service by centering the customer in everything we do. Utilize selling sense skills and connect our communities to a life outdoors.
You are an environmental activist! You support your community, and partner with core team members to get customers and colleagues involved in our mission of saving our home planet.
Product Knowledge: You have a basic understanding of our products and core sports and are committed to learning about our products to support your ability to serve our customers.
Operations: You will answer phones, work events, support front of house and back of house operations and inventory flow, and support in store repairs while successfully communicating with the leadership team and customer service
Inventory/Warehouse: You process shipments, support physical inventory, and restock the sales floor. You assist with sale prep/breakdown, product transfers, donations, etc.
Visual: You maintain our visual store standards for a stronger customer experience by folding, hanging, buffing, steaming, dressing mannequins, stocking the floor etc.
Security and Loss Prevention: You practice security measures that help prevent theft and understand how to handle safety situations. You report and resolve concerns quickly to maintain a safe and secure environment while maintaining a clean and organized store
Inclusion: You are deeply committed to creating a work environment that is supportive, positive, respectful, and free from harassment.

WHO YOU ARE

You are an environmental activist- You are knowledgeable and curious about environmental and social issues. You act locally and inspire your community and coworkers to do the same!
Your customer service is not bound by convention- You focus on building relationships and go beyond treating the needs of customers with kindness and creativity. You are an innovator in new ways to engage and support our community to help save our home planet.
You operate in just and equitable ways- You proactively create a culture of belonging that gives people from all backgrounds, identities, and experiences a meaningful voice.
You value and demonstrate quality in all that you do- You produce work that is of value, complete, and timely while striving for excellence in all job aspects.
You act with integrity and are action oriented– You are self-driven and get things done efficiently and effectively.
You are a lifelong learner and teacher- You are open to change and will try different options to find solutions to share with the team to optimize operations and customer experience.

EXPERIENCE YOU BRING

Customer Service/Focused: Proven customer service and/or sales skills, previous retail or related customer service experience preferred. Interest in or are eager to learn about our products and services.
Problem Solving: Helpful and courteous approach to solving problems.
Communication: Effective communication skills with team members and leadership and able to participate in constructive feedback.
Adaptability/Ambiguity: Adaptable to changing situations and priorities. Can pivot on the fly.
Organization Skills: Proven organizational skills, and attention to detail.
Prioritization: Able to assign orders to and complete tasks based on their urgency and importance outlined by leadership.
Time Management: Ability to show up ready to work on time every day and meet deadlines or communicate issues cross-functionally.
Self-Motivation and Teamwork: Self-motivated and possess the ability to thrive in a team-oriented environment.
Technical Learning: Basic math and computer skills and accuracy with money handling and register use preferred.

PHYSICAL REQUIREMENTS

Able to stand/walk for extended periods of time with working shifts up to 8 hours per day
Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, events, and store merchandising
Continually able to walk up and down a staircase carrying boxes, products, and other necessary items
Able to regularly perform store cleaning standards such as sweeping, vacuuming, emptying trash, etc.
Able to safely lift up to 55 pounds
Comfortable climbing ladders

SCHEDULE

Our stores are open seven days a week. The Kelowna, B.C. Canada store's current business hours are 11:00am-6:00pm daily. Our current hiring needs are for under 19 hours with availability required weekday evenings and all day Saturdays and Sundays. It is common for our shifts to begin and end up to two hours before and after business hours. As a team member, you are expected to be flexible to the business and team needs. Schedules can vary week-to-week, however, we are committed to supporting a healthy work-life balance, while still meeting the needs of our customers. Our consistent effort has been to post our store work schedules three weeks in advance to give our employees the opportunity to plan. You must report to work on time as well as align to other expectations in our Attendance Policy.

EMPLOYEE CONDUCT

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors. Clarify, educate, and hold ourselves accountable for embedding justice and antiracism throughout our work and culture.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

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More about this job

Responsibilities

The Customer Experience Guide supports retail operations by providing exceptional customer service, managing inventory, and maintaining visual store standards. They act as a brand advocate, engaging customers with product knowledge and the company's environmental mission.

Requirements

Candidates should have proven customer service or sales experience and a strong interest in the brand's products and environmental values. The role requires physical stamina for standing, lifting, and store maintenance, along with the ability to work flexible hours including evenings and weekends.

Skills

Customer service
Sales
Inventory management
Product knowledge
Communication
Problem solving
Adaptability
Organization
Time management
Teamwork
Math skills
Money handling
Visual merchandising
Loss prevention
Environmental advocacy

Benefits

Wellness Time
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Seasonal
Sales
Inventory
Merchandising
Environmental Activism
Brand Advocacy
Loss Prevention
Operations
Customer Service
Teamwork
Communication
Problem Solving
Time Management
Visual Standards
Product Knowledge
Safety
Inclusion
Sustainability

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