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Added 8 mins ago
O&
Assistant General Manager - Aera
Oliver & Bonacini
Toronto, ON
- Full-time
…Inspired by 21st-century American cuisine, the menu showcases a seasonal raw bar, a refined selection of steaks and chops, and creative interpretations of classic comfort food. At Aera,…
Added 22 mins ago
Merchandise Planning and Project Analyst
Vast auto Distribution
Brampton, ON
2-3 years of experience in a project coordination, administrative, operations, or retail support role.
Added 22 mins ago
TG
Senior Corporate Photographer
TMX Group
Toronto, ON
- Full-time
…our flagship TMX Market Centre and broader Toronto enterprise operations. In this high-visibility role, you will capture daily Market Opens and Closes, key market milestones, internal…
Added 1 hour ago
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Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
…and keep our customer service levels on target. With strong support and hands-on coaching from our management team, you’ll keep building your skills and expertise, opening the door to many…
Added 1 hour ago
T
Senior Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
A degree in operations management, industrial engineering, supply chain or a related field.
Added 1 hour ago
T
Senior Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
A degree in operations management, industrial engineering, supply chain or a related field.
Added 1 hour ago
TT
Retail Store Associate Part time Seasonal - HomeSense - Viewmount
The TJX Companies, Inc.
Ottawa, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
T
Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…and keep our customer service levels on target. With strong support and hands-on coaching from our management team, you’ll keep building your skills and expertise, opening the door to many…
Added 2 hours ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
2+ years of experience in event coordination, hospitality, event operations or a related field.
Added 2 hours ago
ST
Inside Sales Representative (PLT)
Scotia Tirecraft
Mississauga, ON
- Full-time
Promote additional services, including wheel alignments, balancing, tire repairs, and seasonal changeovers.
Added 2 hours ago
A
Seasonal Sales Associate
Ardene
Hamilton, ON
- $17.95 CAD / hour
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 2 hours ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Toronto, ON · North York, ON
- Part-time
Perform other duties where needed to support the team.
Added 2 hours ago
NM
Parts Lead
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 3 hours ago
GB
Human Resources Generalist
Gee Beauty
Toronto, ON
- $70,000 to $75,000 CAD / year
- Full-time
…closely with leadership, you'll take ownership of day-to-day HR operations, support our people and managers, and lead projects that make a meaningful…
Added 3 hours ago
TM
Sous Chef
The MRG Group
Vancouver, BC
- $50,000 to $55,000 CAD / year
- Full-time
As Sous Chef, you will step up as the right hand in the kitchen, running daily line operations and helping set the tone for our new Vancouver location. You’ll be hands-on on the line every…
Added 4 hours ago
GE
Hotel 1st Cook
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Follow seasonal procedures designed to prevent frozen or damaged tanks, pump
Added 6 hours ago
W
(CAN) Fashion Associate
Walmart
Olds, AB
- Part-time
…plan and execute daily tasks as well as the execution of all seasonal arrangements. If you are looking for an exciting job in customer service or retail, working as a Fashion Associate may…
Added 7 hours ago
CO
RECREATION LEADER - PART TIME
City of New Smyrna Beach - Human Resources
Leader, SK
- Part-time
…facility or community center. The position supports daily program operations, customer service delivery, facility readiness, and participant…
Added 7 hours ago
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Registered Practical Nurse - Med/Surg
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- Full-time
Excellence - We support a culture of distinction
Added 7 hours ago
FC
Ops Agent Admin
FedEx Canada
SK · Corman Park, SK
- Part-time
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees.…
Added 7 hours ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
Winnipeg, MB
- Temporary
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 9 hours ago
U
Personal Vehicle Driver
UPS
Owen Sound, ON
- Part-time
This position is a temporary and seasonal part-time role with a projected end date in January 2027 (based on operational needs) to be requiring use of one's personal vehicle to deliver…
Added 9 hours ago
U
Personal Vehicle Driver
UPS
Hanover, ON
- Part-time
This position is a temporary and seasonal part-time role with a projected end date in January 2027 (based on operational needs) to be requiring use of one's personal vehicle to deliver…
Added 9 hours ago
U
Personal Vehicle Driver Blainville
UPS
Blainville, QC
- Part-time
This position is a temporary and seasonal Part-time role requiring use of one's personal vehicle to deliver packages primarily in residential areas. Employee performs in a physical,…
Added 9 hours ago
U
Personal Vehicle Driver
UPS
Owen Sound, ON
- Part-time
This position is a temporary and seasonal part-time role with a projected end date in January 2027 (based on operational needs) to be requiring use of one's personal vehicle to deliver…

Patagonia

Customer Experience Guide - Seasonal

Kelowna, BC, Canada

$20.4 to $22.4 CAD / hour · Part-time

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Job details

Pay: $20.4 to $22.4 CAD / hour
Job type: Part-time
Apply by: Nov 4, 2026
Working hours: 19 hours per week
Posting language: English
Posted: Oct 27, 2026

Original job description

Role: Customer Experience Guide - Seasonal

Team: Retail

Location: Kelowna, B.C. Canada Store

Scope: Customer Service In-Person, CF2

Reports To: Retail Store General Manager

Pay Range: $20.40-$22.40 CAD per hour

Seasonal Positions: Seasonal employees are hired for a defined, limited-duration period when business needs increase due to a peak season or other short-term staffing need. Seasonal employees may be regularly scheduled but may not work more than 19 hours per week, 76 hours per month, or 500 hours in a rolling 12-month period. Employment remains at-will, and seasonal employment does not guarantee employment for any specific length of time.

Time Frame: This Seasonal role has a defined start and end date and is typically up to 4 months.

Benefits: Seasonal employees are not eligible for Company-sponsored benefits, except Wellness Time, employee discounts and any benefits required by applicable law.

As a Customer Experience Guide -Seasonal, you are an important part of our customers’ experience in our retail stores. You will support our core teams through peak seasons, sales, and when otherwise needed to help the core team maintain our customers’ experience. Customer Experience Guides are the embodiment of the brand for our customers. You will contribute to Patagonia’s daily front-line retail store and customer experience activities. Among other duties, you will focus on sales and customer service and stocking and staging products on the retail floor. You will engage in day-to-day activities that keep customers satisfied. You will learn about our products, share your passion for the community, and share your efforts to protect the local environment. All employees are encouraged and empowered to solve problems creatively and put the customers’ needs at the center of everything we do.

WHAT YOU’LL DO

We are in business to save our home planet: You use the company’s purpose and core values as guides for decision making, and act as a brand advocate inside and outside of the store.
Your customer service is not bound by convention! Deliver best-in-class service by centering the customer in everything we do. Utilize selling sense skills and connect our communities to a life outdoors.
You are an environmental activist! You support your community, and partner with core team members to get customers and colleagues involved in our mission of saving our home planet.
Product Knowledge: You have a basic understanding of our products and core sports and are committed to learning about our products to support your ability to serve our customers.
Operations: You will answer phones, work events, support front of house and back of house operations and inventory flow, and support in store repairs while successfully communicating with the leadership team and customer service
Inventory/Warehouse: You process shipments, support physical inventory, and restock the sales floor. You assist with sale prep/breakdown, product transfers, donations, etc.
Visual: You maintain our visual store standards for a stronger customer experience by folding, hanging, buffing, steaming, dressing mannequins, stocking the floor etc.
Security and Loss Prevention: You practice security measures that help prevent theft and understand how to handle safety situations. You report and resolve concerns quickly to maintain a safe and secure environment while maintaining a clean and organized store
Inclusion: You are deeply committed to creating a work environment that is supportive, positive, respectful, and free from harassment.

WHO YOU ARE

You are an environmental activist- You are knowledgeable and curious about environmental and social issues. You act locally and inspire your community and coworkers to do the same!
Your customer service is not bound by convention- You focus on building relationships and go beyond treating the needs of customers with kindness and creativity. You are an innovator in new ways to engage and support our community to help save our home planet.
You operate in just and equitable ways- You proactively create a culture of belonging that gives people from all backgrounds, identities, and experiences a meaningful voice.
You value and demonstrate quality in all that you do- You produce work that is of value, complete, and timely while striving for excellence in all job aspects.
You act with integrity and are action oriented– You are self-driven and get things done efficiently and effectively.
You are a lifelong learner and teacher- You are open to change and will try different options to find solutions to share with the team to optimize operations and customer experience.

EXPERIENCE YOU BRING

Customer Service/Focused: Proven customer service and/or sales skills, previous retail or related customer service experience preferred. Interest in or are eager to learn about our products and services.
Problem Solving: Helpful and courteous approach to solving problems.
Communication: Effective communication skills with team members and leadership and able to participate in constructive feedback.
Adaptability/Ambiguity: Adaptable to changing situations and priorities. Can pivot on the fly.
Organization Skills: Proven organizational skills, and attention to detail.
Prioritization: Able to assign orders to and complete tasks based on their urgency and importance outlined by leadership.
Time Management: Ability to show up ready to work on time every day and meet deadlines or communicate issues cross-functionally.
Self-Motivation and Teamwork: Self-motivated and possess the ability to thrive in a team-oriented environment.
Technical Learning: Basic math and computer skills and accuracy with money handling and register use preferred.

PHYSICAL REQUIREMENTS

Able to stand/walk for extended periods of time with working shifts up to 8 hours per day
Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, events, and store merchandising
Continually able to walk up and down a staircase carrying boxes, products, and other necessary items
Able to regularly perform store cleaning standards such as sweeping, vacuuming, emptying trash, etc.
Able to safely lift up to 55 pounds
Comfortable climbing ladders

SCHEDULE

Our stores are open seven days a week. The Kelowna, B.C. Canada store's current business hours are 11:00am-6:00pm daily. Our current hiring needs are for under 19 hours with availability required weekday evenings and all day Saturdays and Sundays. It is common for our shifts to begin and end up to two hours before and after business hours. As a team member, you are expected to be flexible to the business and team needs. Schedules can vary week-to-week, however, we are committed to supporting a healthy work-life balance, while still meeting the needs of our customers. Our consistent effort has been to post our store work schedules three weeks in advance to give our employees the opportunity to plan. You must report to work on time as well as align to other expectations in our Attendance Policy.

EMPLOYEE CONDUCT

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors. Clarify, educate, and hold ourselves accountable for embedding justice and antiracism throughout our work and culture.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

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More about this job

Responsibilities

The Customer Experience Guide supports retail operations by providing exceptional customer service, managing inventory, and maintaining visual store standards. They act as a brand advocate, engaging customers with product knowledge and the company's environmental mission.

Requirements

Candidates should have proven customer service or sales experience and a strong interest in the brand's products and environmental values. The role requires physical stamina for standing, lifting, and store maintenance, along with the ability to work flexible hours including evenings and weekends.

Skills

Customer service
Sales
Inventory management
Product knowledge
Communication
Problem solving
Adaptability
Organization
Time management
Teamwork
Math skills
Money handling
Visual merchandising
Loss prevention
Environmental advocacy

Benefits

Wellness Time
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Seasonal
Sales
Inventory
Merchandising
Environmental Activism
Brand Advocacy
Loss Prevention
Operations
Customer Service
Teamwork
Communication
Problem Solving
Time Management
Visual Standards
Product Knowledge
Safety
Inclusion
Sustainability

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