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Added 9 mins ago
H
fast food restaurant manager
Harvey's
Richmond Hill, ON
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 9 mins ago
NP
Director of Sales and Marketing
Naturally Pacific Resort
Campbell River, BC
- Full-time
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Added 9 mins ago
K
Accounting & Administration Manager
Kelly
Putnam, ON
- $80,000 to $100,000 USD / year
- Full-time
…background in Office Management, operational accounting and team leadership. This is a hands-on leadership role reporting to the General Manager, and will be responsible for supporting the…
Added 9 mins ago
MF
Licensed Journeyperson
Merit for Jobs
Hamilton, ON
- Full-time
Our member is a well-established, privately owned Canadian full-service mechanical contractor that continues to grow year after year. With a strong industry reputation, they strive to…
Added 9 mins ago
MF
Licensed Journeyperson
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Our member is a well-established, privately owned Canadian full-service mechanical contractor that continues to grow year after year. With a strong industry reputation, they strive to…
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Licensed Journeyperson
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Our member is a well-established, privately owned Canadian full-service mechanical contractor that continues to grow year after year. With a strong industry reputation, they strive to…
Added 9 mins ago
BM
Forensic Community & Liaison Nurse, Registered Nurse (RN)/ Registered Psychiatric Nurse (RPN)
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Vancouver, BC
- Full-time
…resources instead of on symptoms and problems. They are a key member of their treatment team and an active participant in their own care. We help them get the care, support, and treatment…
Added 9 mins ago
K
Cost Accountant
Kelly
Brantford, ON
- $85,000 to $110,000 USD / year
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Monitor and influence site operational and financial performance, working closely with the management team.
Added 11 mins ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
…coordination, training, go-live, optimization, and sustainment support for diagnostic cardiology and related clinical service areas. The role acts as a bridge between clinical operations,…
Added 11 mins ago
FH
Manager, Food Operations
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
Reporting to the Director and/or Regional Manager, Food Operations, the Manager is responsible and accountable for all aspects of the planning, organizing, and directing management and…
Added 25 mins ago
OH
Director, Transplant Services
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ON · Ontario, Canada
- Full-time
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a…
Added 25 mins ago
OH
Manager, Transplant Services
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
…facilitate the implementation through oversight of each project team or…
Added 25 mins ago
ML
Sr. Demand Planner
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Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
…maintaining the finished goods sales forecast that is used by the operations and commercial teams.To be successful in the role, the Senior Demand Planner must possess the business acumen…
Added 25 mins ago
OE
Layup Operator (2nd Shift)
OSI Electronics
Toronto, ON · Scarborough, ON
- $18 USD / hour
- Full-time
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Added 25 mins ago
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Lead, Performance Management
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Toronto, ON
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Added 25 mins ago
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Layup Operator (2nd Shift)
OSI Electronics
Toronto, ON · Scarborough, ON
- $18 USD / hour
- Full-time
This individual will support afternoon shift operations (4:00pm - 12:30am).
Added 25 mins ago
L
5794 - Store Manager
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Timmins, ON
- $20.5 USD / hour
- Full-time
Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other…
Added 25 mins ago
KL
Manager, Facility Operations & Maintenance Services
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
The City of Kawartha Lakes is looking for an experienced and collaborative leader to join our Community Services team as Manager, Facility Operations & Maintenance Services.
Added 40 mins ago
PB
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- Full-time
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Added 41 mins ago
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The Restaurant Supervisor is responsible for ensuring smooth dining room operations and exceptional guest experiences by leading the Front of House team during service. They coordinate…
Added 41 mins ago
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Director of Sales and Marketing
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Added 41 mins ago
LH
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Added 41 mins ago
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- $21 to $23 CAD / hour
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Added 41 mins ago
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Toronto, ON
- $100,000 to $120,000 CAD / year
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Added 41 mins ago
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Personal Banking Associate Trainee
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- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…

Patagonia

Visual Team Leader

Kelowna, BC, Canada

$23.4 to $25.9 CAD / hour · Full-time

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Job details

Pay: $23.4 to $25.9 CAD / hour
Job type: Full-time
Apply by: Oct 15, 2026
Working hours: 8 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Title: Visual Team Leader

Team: Retail

Location: Kelowna, B.C. Canada Store

Scope: Customer Service In-Person, CF3

Reports To: Retail Store General Manager

Pay Range: $23.40-25.90 CAD per hour

Benefits: Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment. The Visual Team Leader brings the Patagonia story to life by creating a retail environment that is innovative, unique, inspired, customer-friendly and reflective of the local community. As part of the leadership team, they also effectively direct and supervise team members on the sales floor to drive an impactful customer experience and lead employees in delivering impeccable customer service. They align with leadership to coordinate and implement seasonal sales and transitions while being responsible for implementing visual merchandising directives, providing visual training and support for the retail team, and that local product stories are told in the retail environment. This role is primarily a retail team leader with an average of 8 hours per week spent working on visual tasks and is subject to change based on business needs.

WHAT YOU’LL DO

We are in business to save our home planet: You inspire your team to live Patagonia’s purpose, both in the store and in the community.
Your customer service is not bound by convention! You deliver best-in-class service by centering the customer in everything we do. You ensure Customer Experience Guides have access to all tools and resources to provide that same level of service and support above and beyond thinking.
You are an environmental activist! You participate and encourage team participation in our Activism program by utilizing your 18 activism hours to support your community, partnering with local non-profits by engaging in the grants and donations processes, and inspiring customers and your colleagues to get involved.
Visual:
- Collaborate with the rest of leadership and local store staff to develop, document and install environmental displays, product rotation from backstock to floor and supporting product promotions, sale set up and recovery, seasonal flips, and customer communications.
- Responsible for implementing seasonal store maps with the support of the staff.
- Reactively merchandise by examining reports, weather forecasts and customer trends to maximize engagement and include team support and input.
- Maintain all windows, fixtures, tables, mannequins, and signage to ensure that product placement is thoughtful, effective, and maintained by the team as brand appropriate.
Leadership: You drive engagement, actively coach, identify and delegate daily priorities and growth opportunities for team members and partner with other members of leadership to address them.
Training/Hiring: As part of the leadership team, you assist in the hiring of people who pursue interests that are related to our products and philosophy. You assist in the training of fellow employees and support their development through coaching and feedback.
Development: You use your independent judgment to coach and develop your team on their communication and ownership skills, support a steady feedback loop and work to develop employees toward growth within their roles and towards their passions. You advise management on appropriate discipline for team members who do not meet expectations, but also recognize team members who attain performance goals.
Product and Business Knowledge: You are committed to learning about our products, including technical aspects of products in our core sports, to support your ability to serve our customers. You actively seek out information about new products and business services and incorporate it into your everyday customer service practices.
Warehouse: You process shipments, support physical inventory, and restock the sales floor. You assist with sale prep/breakdown, product transfers, donations, etc. You utilize the spirit of our Ironclad Guarantee and Worn Wear Program and ensure the team does returns/sales accurately for inventory purposes.
Marketing: You participate and encourage team participation in our Retail Marketing Program by helping in event production and execution and bringing forth ideas for engaging your community.
Security and Loss Prevention: You practice and support team members in security measures that help prevent theft and understand how to handle safety situations. You report and resolve concerns quickly to maintain a safe and secure environment while maintaining a clean and organized store.
Inclusion: You are committed to creating a work environment that is supportive, positive, respectful, and free from harassment. You work with other members of the leadership team and engage in company directives with a team mentality to support the company and personal goals of the team while being open and feedback driven and ensure accountability.
Other Duties: You ensure accuracy in all POS operations by completing all register and scenario training for yourself and the team. You consistently execute all duties of a Customer Experience Guide alongside the team.

Who You Are

You are an environmental activist- You are passionate about your communities, the environment and caring for others. You act locally and inspire your community and coworkers to do the same.
Your customer service is not bound by convention- You focus on building relationships and go beyond treating the needs of customers with kindness and creativity. You offer proactive coaching to continually elevate customer service.
You operate in just and equitable ways- You proactively create a culture of belonging that gives people from all backgrounds, identities, and experience a meaningful voice.
You value and demonstrate quality in all that you do- You produce work that is of value, complete, and timely while striving for excellence in all job aspects.
You act with integrity and are action oriented– You drive engagement, are self-driven, and get things done efficiently and effectively.
You are a lifelong learner and teacher- You lead in an atmosphere that can change, demonstrate sound judgment, thrive on solving problems creatively and giving/receiving feedback. You have an interest in or are eager to learn about our products and services.
You drive engagement and actively coach- You have an approachable leadership presence and can prioritize, delegate and coach a team. You value and enjoy team-based ideation and problem solving.

EXPERIENCE YOU BRING

Leadership and Collaboration: Approachable and engaging leadership presence in a team-based environment where you prioritize, delegate, and ensure accountability. Experience as a retail supervisor leading a team and/or supervising others.
Teaching/Coaching/Training: Excited to foster the development of team members with direct strategies to inspire and support for the betterment of the business. Can give and receive constructive and pointed feedback.
Organization Skills: Proactive organizational skills and eye for detail and accuracy.
Attention to Detail: Can complete tasks while demonstrating concern for all areas and people involved.
Time Management: Ability to show up ready to work on time every day and meet deadlines or communicate issues cross-functionally.
Adaptability/Ambiguity: Adaptability to changing situations and priorities while maintaining a positive workplace morale. Can pivot and encourage team engagement when things change.
Communication: Effective communication skills, both written and verbal. Providing oversight to direct reports for day-to-day tasks and projects.
Technical Learning: Adept with computer systems and onboarding new systems swiftly, with the ability to teach them to others.
Problem Solving: Helpful and courteous approach to solving problems and invite innovative ideas.
Emotional Intelligence: Ability to recognize, understand, and influence emotions of others. Can provide consistency in performance and demeanor and assist in conflict management.

PHYSICAL REQUIREMENTS

Able to stand/walk for extended periods of time with working shifts up to 8 hours per day.
Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, events, and store merchandising.
Continually able to walk up and down a staircase carrying boxes, products, and other necessary items.
Able to regularly perform store maintenance duties: sweep, vacuum, empty trash, clean.
Able to safely lift up to 55 pounds.
Comfortable climbing ladders.

SCHEDULE

Our stores are open seven days a week. The Kelowna B.C. Store’s current business hours are 11:00a-6:00p daily. Our current hiring needs are for 30-39 hours, five shifts a week, with open availability. It is common for our shifts to begin and end up to two hours before and after business hours. As a team member, you are expected to be flexible to the business and team needs. Team Leaders are expected to support the opening and closing of our stores and have a minimum availability of one opening shift and one closing shift per week, ensure staff required lunch and rest breaks are accommodated, and as business needs be available outside store hours to support the store.

Schedules can vary week-to-week, however, we are committed to supporting a healthy work-life balance, while still meeting the needs of our customers. Our consistent effort has been to post our store work schedules three weeks in advance to give our employees the opportunity to plan. You must report to work on time as well as align to other expectations in our Attendance Policy.

EMPLOYEE CONDUCT

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors. Clarify, educate, and hold ourselves accountable for embedding justice and antiracism throughout our work and culture.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

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More about this job

Responsibilities

The Visual Team Leader creates an innovative retail environment while directing team members to drive an impactful customer experience. They are responsible for implementing visual merchandising directives, coaching staff, and supporting store operations including inventory and marketing.

Requirements

The role requires experience as a retail supervisor with strong leadership, coaching, and organizational skills. Candidates must be able to perform physical tasks such as lifting up to 55 pounds and standing for extended periods, while maintaining open availability for store operations.

Skills

Visual merchandising
Retail leadership
Team coaching
Customer service
Inventory management
Staff training
Conflict management
Communication
Time management
Problem solving
Loss prevention
Event production
POS operations
Environmental activism
Organizational skills
Emotional intelligence

Benefits

Medical
Dental
Vision
Retirement plans
Leave of absence plans

Visa sponsorship

Not detected in the job text

Keywords

Visual Merchandising
Retail Leadership
Customer Experience
Environmental Activism
Inventory Management
Staff Coaching
Loss Prevention
POS Operations
Retail Marketing
Team Management
Product Rotation
Store Operations
Conflict Resolution
Time Management
Emotional Intelligence
Retail Supervisor
Brand Representation
Sales Floor Management
Event Execution
Safety Compliance

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