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Added 3 hours ago
Building Energy Coordinator (EIT)
City of Edmonton
AB · Edmonton, AB
Full-time
…Professional Member, you will combine technical expertise and project management skills to support program growth, monitor performance, and evaluate projects across our operations. In this…
Added 4 hours ago
Building Energy Coordinator (EIT)
City of Edmonton
AB
…Professional Member, you will combine technical expertise and project management skills to support program growth, monitor performance, and evaluate projects across our operations. In this…
Added 5 hours ago
Project Coordinator
Jetson Home
North Vancouver, BC
We are looking for an extremely motivated and passionate Project Coordinator who would like to be a part of an exciting new company looking to fight climate change through disrupting the…
Added 6 hours ago
Project Coordinator
Jetson
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Full-time
We are looking for an extremely motivated and passionate Project Coordinator who would like to be a part of an exciting new company looking to fight climate change through disrupting the…
Added 8 hours ago
(CAN) Manager, Facility Services
Walmart Canada
Drayton Valley, AB
Full-time
Maintains project oversight by ensuring timelines are met and coordinating changes managing costs monitoring the status of work and communicating schedules providing updates to…
Added 8 hours ago
(CAN) Manager, Facility Services
Walmart Canada
Kitchener, ON
Full-time
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Trail, BC
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Walmart Canada
Mississauga, ON
Full-time
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Brampton, ON
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(CAN) Manager, Facility Services
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Barrie, ON
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Walmart Canada
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(CAN) Manager, Facility Services
Walmart Canada
Victoria, BC
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Added 8 hours ago
(CAN) Manager, Facility Services
Walmart Canada
London, ON
Full-time
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Added 8 hours ago
(CAN) Manager, Facility Services
Walmart Canada
Hamilton, ON
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Added 8 hours ago
(CAN) Manager, Facility Services
Walmart Canada
Calgary, AB
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Walmart Canada
Ottawa, ON
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(CAN) Manager, Facility Services
Walmart Canada
Calgary, AB
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Walmart Canada
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(CAN) Manager, Facility Services
Walmart Canada
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Walmart Canada
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Added 8 hours ago
Quality Inspector / Coordinator
EBC Inc.
Toronto, ON · North York, ON
Full-time
We are looking to add a Quality Inspector / Coordinator to work on one of our important building projects in North York, Ontario.
Added 10 hours ago
Quality Control Coordinator
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Mississauga, ON
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The Quality Coordinator is responsible for ensuring that all building construction activities comply with project specifications, codes, and industry standards. This role involves…
Added 11 hours ago
Quality Inspector / Coordinator
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Toronto, ON · North York (York Mills West), Ontario
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Added 1 day ago
Project Coordinator
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Pathway Communications

Facilities and Datacenter Coordinator

Markham, ON, L3R 1C7, Canada

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Dec 14, 2026
Posting language: English
Posted: Sep 15, 2026

Apply About employer

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Original job description

The Role
Pathway Communications is a leading Managed IT Services, Cybersecurity, Cloud, and Data Centre provider based in Markham, Ontario. Since 1995, Pathway has delivered enterprise-grade technology solutions to organizations across Canada. The company owns and operates a Tier III Data Centre facility and provides colocation, cloud, managed infrastructure, and business continuity services.

The Data Centre Coordinator is responsible for supporting the day-to-day operations of Pathway's data centre facilities, ensuring the reliability, security, and efficiency of critical infrastructure and client environments. The incumbent will coordinate operational activities, support customer installations, maintain facility documentation, assist with compliance requirements, and act as a liaison between clients, vendors, facilities teams, and internal stakeholders. The role requires strong organizational skills, technical aptitude, and a commitment to delivering exceptional customer service in a mission-critical environment.

Responsibilities
Operations & Monitoring

Monitor data centre infrastructure and operational performance to ensure service availability and reliability.
Respond to alarms, incidents, and operational alerts, escalating issues as required.
Coordinate troubleshooting activities involving electrical, mechanical, environmental, and infrastructure systems.
Support backup and disaster recovery processes.
Assist in implementing and maintaining IT security, privacy, and risk management controls.
Identify opportunities for operational improvements and infrastructure enhancements.

Client & Vendor Support

Assist clients with power, cooling, rack space, and environmental requirements for new and existing deployments.
Coordinate and support customer equipment installations, relocations, and decommissioning activities.
Perform Ethernet and fiber patching for customer and internal infrastructure.
Act as the primary coordination point between clients, vendors, facilities teams, and internal technical staff.
Ensure timely communication and resolution of operational requests.

Compliance & Security

Monitor physical security controls, access management processes, and site security procedures.
Support compliance initiatives related to ISO 27001, SOC 2, and other applicable frameworks.
Participate in quarterly and annual inventory audits.
Ensure adherence to company security, privacy, and governance requirements.
Maintain accurate access logs and compliance documentation.

Asset & Documentation Management

Maintain accurate asset inventory records and equipment tracking systems.
Coordinate asset tagging and lifecycle management activities.
Maintain site layouts, rack elevations, and infrastructure documentation.
Create, review, and update Standard Operating Procedures (SOPs), work instructions, and operational documentation.
Ensure all records remain current, accurate, and audit-ready.

Project Coordination

Assist with planning, scheduling, and coordinating customer and infrastructure projects.
Organize project meetings, prepare agendas, distribute minutes, and track action items.
Support project reporting and documentation activities.
Coordinate communication across multiple departments to ensure timely project delivery.
Monitor deliverables and milestones to ensure deadlines are achieved.

Required Qualifications and Experience

Diploma or Degree in Information Technology, Computer Science, Engineering, or a related discipline.
Two (2) to four (4) years of experience in data centre operations, IT infrastructure support, facilities coordination, or related technical environments.
Experience working with mission-critical infrastructure and operational procedures.
Strong organizational, documentation, and prioritization skills.
Ability to manage multiple activities simultaneously while maintaining attention to detail.
Strong customer service and stakeholder management skills.
Eligible to work full-time in Canada and located within reasonable commuting distance of Markham.

Technical Knowledge
Working knowledge of:

Data centre infrastructure, including UPS systems, generators, HVAC/CRAC systems, PDUs, and environmental monitoring.
Ethernet and fiber cabling practices.
IT infrastructure, servers, networking, storage, and backup systems.
ITIL processes, including Incident, Change, and Problem Management.
Physical security systems, access management, and compliance requirements.
Microsoft Office applications and technical documentation tools.

Preferred

Experience working in a managed services, telecommunications, cloud, or colocation environment.
Exposure to data centre compliance frameworks such as ISO 27001 and SOC 2.
Experience with project coordination and project management tools.
Familiarity with inventory management and asset tracking systems.
Knowledge of business continuity and disaster recovery practices.

Work Location
This is a full-time on-site position based in Markham, Ontario. The successful candidate will work from Pathway's Data Centre and office facilities. Occasional after-hours, weekend, or emergency support may be required to support critical infrastructure activities, maintenance windows, or customer requirements.

How To Apply

Please submit your resume with sub: “Facilities and Datacenter Coordinator", with details of relevant work experience and why you feel you are a good candidate for this position.

We thank all candidates, but only those selected for an interview will be contacted. We are not accepting calls from Recruiters at this time.

Disclaimer: Please note that this document is intended to provide an overview of job accountabilities and does not necessarily list all tasks related to the job.

Apply About employer

More about this job

Responsibilities

The Facilities and Datacenter Coordinator is responsible for supporting the day-to-day operations, reliability, and security of data centre infrastructure. This role involves coordinating customer installations, maintaining facility documentation, and acting as a liaison between clients, vendors, and internal stakeholders.

Requirements

Candidates must possess a diploma or degree in IT, Computer Science, Engineering, or a related field. A minimum of two to four years of experience in data centre operations or IT infrastructure support is required.

Skills

Data centre operations
IT infrastructure support
Facilities coordination
Troubleshooting
Ethernet cabling
Fiber cabling
Incident management
Change management
Problem management
Physical security
Access management
Compliance
Asset management
Project coordination
Technical documentation
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Data centre
Managed IT services
Cybersecurity
Cloud
Colocation
Infrastructure
UPS
Generators
HVAC
CRAC
PDU
Environmental monitoring
ISO 27001
SOC 2
ITIL
Disaster recovery
Business continuity
Asset tagging
SOP
Project management

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