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Pathway Communications

Facilities / Datacenter Caretaker

Markham, ON, Canada

$35,000 to $40,000 CAD / year · Full-time

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Job details

Pay: $35,000 to $40,000 CAD / year
Job type: Full-time
Apply by: Jan 4, 2027
Experience: 2+ years of experience in building maintenance, facilities support, or a similar hands-on role
Posting language: English
Posted: Oct 6, 2026

Original job description

Position Overview

Field	Detail
Title	Facilities / Datacenter Caretaker
Department	Engineering & Operations
Reports To	Manager, Facilities & Datacenter
Location	95 Apple Creek Blvd, Markham, Ontario (on-site)
Employment Type	Full-time, permanent
Schedule	Shift-based; includes evenings, weekends, and on-call rotation

Role Summary

Pathway Communications is a managed IT and cybersecurity services provider based in Markham, Ontario. We have been in business since 1995. Pathway operates a wholly-owned Tier III data centre in Markham and employs approximately 200 staff across Canada and overseas.

The Facilities / Datacenter Caretaker maintains Pathway Communications' office and datacenter environment in a safe, clean, and operationally ready state. The role covers day-to-day building upkeep, datacenter housekeeping, environmental monitoring, physical security checks, and vendor coordination. This is a hands-on position suited to someone who takes ownership of their space and can work independently across a mixed office and critical-infrastructure environment.

Key Responsibilities

Facilities Maintenance

Perform daily walkthroughs of office and datacenter areas; identify and resolve maintenance issues (lighting, plumbing, HVAC, doors, locks, signage)
Coordinate with building management and external contractors for repairs, renovations, and preventive maintenance
Manage cleaning schedules and standards for common areas, washrooms, kitchens, server rooms, and loading dock
Receive, move, and stage deliveries including IT equipment, furniture, and supplies
Maintain inventory of janitorial, office, and building supplies; reorder as needed
Support office moves, desk setups, and workspace reconfigurations

Datacenter Operations

Monitor datacenter environmental conditions (temperature, humidity, water detection) and escalate anomalies
Perform structured cabling runs, cable management, and labelling under direction of the engineering team
Rack, unrack, and physically install or decommission servers, switches, UPS units, and PDUs
Maintain cleanliness standards in server rooms: raised-floor cleaning, air-filter replacement, dust control
Assist with fuel checks and generator run-tests; coordinate fuel deliveries
Log and escort vendor and contractor visits to secured datacenter areas

Physical Security & Safety

Conduct daily physical security checks: doors, access-control panels, cameras, fencing, parking areas
Report and follow up on security incidents, access anomalies, or safety hazards
Maintain fire extinguisher, first-aid, and emergency-lighting inspection logs
Support health-and-safety compliance, including participation in joint health and safety committee activities where required

Vendor & Contractor Coordination

Act as the on-site point of contact for facilities vendors (cleaning, HVAC, electrical, pest control, waste removal)
Track work orders and ensure completion to standard
Obtain quotes for small repairs and maintenance projects; escalate larger items to the Manager, Facilities & Datacenter

Qualifications

Required

2+ years of experience in building maintenance, facilities support, or a similar hands-on role
Familiarity with datacenter or server-room environments (raised floors, cooling systems, rack infrastructure)
Basic understanding of structured cabling (Cat5e/Cat6, fibre, patch panels)
Comfortable lifting up to 50 lbs and performing physical tasks (ladder work, floor cleaning, equipment handling)
Reliable, self-directed, and comfortable working independently with minimal supervision
Strong attention to detail and a habit of following through on open items
Valid Ontario driver's licence (G or G2)

Preferred

Trade certification or college diploma in building maintenance, electrical, HVAC, or a related field
Experience with access-control systems (card readers, intercoms, CCTV)
Familiarity with WHMIS and Ontario Occupational Health and Safety Act requirements
Experience working in a managed services provider, ISP, or co-location environment
Basic proficiency with ticketing systems for logging and tracking work orders

Working Conditions

This is a fully on-site position at our Markham datacenter and office facility
Shift work is required, including evenings, weekends, and statutory holidays on a rotating basis
Participation in an on-call rotation for after-hours facility and datacenter emergencies
The role involves regular physical activity: standing, walking, climbing ladders, lifting equipment, and working in warm server-room environments
Occasional exposure to outdoor conditions (parking lot, loading dock, generator area)

Compensation & How to Apply

Pathway Communications offers a competitive salary, benefits, and a collaborative work environment. Compensation is commensurate with experience.
Interested candidates should submit a resume and brief cover letter to careers@pathcom.com with the subject line "Facilities / Datacenter Caretaker."
Pathway Communications is an equal-opportunity employer. We welcome applications from all qualified individuals and are committed to creating an inclusive workplace.

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More about this job

Responsibilities

The caretaker maintains the office and datacenter environment by performing daily maintenance, environmental monitoring, and physical security checks. They also coordinate with vendors, manage supplies, and assist the engineering team with hardware installations and cabling.

Requirements

Candidates must have at least 2 years of experience in facilities support or building maintenance and familiarity with datacenter infrastructure. A valid Ontario driver's license and the ability to perform physical tasks such as lifting up to 50 lbs are required.

Skills

Facilities maintenance
Datacenter operations
Structured cabling
Environmental monitoring
Physical security
Vendor coordination
HVAC maintenance
Inventory management
Server installation
Access control systems
WHMIS
Occupational health and safety
Ticketing systems
Cable management
Emergency response

Benefits

Competitive salary
Benefits

Visa sponsorship

Not detected in the job text

Keywords

Facilities maintenance
Datacenter
HVAC
Structured cabling
Cat5e
Cat6
Fibre
Patch panels
UPS
PDU
Access control
CCTV
WHMIS
Occupational health and safety
Ticketing systems
Preventive maintenance
Server room
Environmental monitoring
Physical security
Managed services
ISP
Co-location
Generator
Building maintenance
Inventory management

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