Facilities / Datacenter Caretaker
- Markham, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 2+ years of experience in building maintenance, facilities support, or a similar hands-on role
- Posting language
- English
- Posted
Original job description
Position OverviewFieldDetailTitleFacilities / Datacenter CaretakerDepartmentEngineering & OperationsReports ToManager, Facilities & DatacenterLocation95 Apple Creek Blvd, Markham, Ontario (on-site)Employment TypeFull-time, permanentScheduleShift-based; includes evenings, weekends, and on-call rotationRole SummaryPathway Communications is a managed IT and cybersecurity services provider based in Markham, Ontario. We have been in business since 1995. Pathway operates a wholly-owned Tier III data centre in Markham and employs approximately 200 staff across Canada and overseas.
The Facilities / Datacenter Caretaker maintains Pathway Communications' office and datacenter environment in a safe, clean, and operationally ready state. The role covers day-to-day building upkeep, datacenter housekeeping, environmental monitoring, physical security checks, and vendor coordination. This is a hands-on position suited to someone who takes ownership of their space and can work independently across a mixed office and critical-infrastructure environment.Key ResponsibilitiesFacilities Maintenance
Interested candidates should submit a resume and brief cover letter to careers@pathcom.com with the subject line "Facilities / Datacenter Caretaker."
Pathway Communications is an equal-opportunity employer. We welcome applications from all qualified individuals and are committed to creating an inclusive workplace.
The Facilities / Datacenter Caretaker maintains Pathway Communications' office and datacenter environment in a safe, clean, and operationally ready state. The role covers day-to-day building upkeep, datacenter housekeeping, environmental monitoring, physical security checks, and vendor coordination. This is a hands-on position suited to someone who takes ownership of their space and can work independently across a mixed office and critical-infrastructure environment.Key ResponsibilitiesFacilities Maintenance
- Perform daily walkthroughs of office and datacenter areas; identify and resolve maintenance issues (lighting, plumbing, HVAC, doors, locks, signage)
- Coordinate with building management and external contractors for repairs, renovations, and preventive maintenance
- Manage cleaning schedules and standards for common areas, washrooms, kitchens, server rooms, and loading dock
- Receive, move, and stage deliveries including IT equipment, furniture, and supplies
- Maintain inventory of janitorial, office, and building supplies; reorder as needed
- Support office moves, desk setups, and workspace reconfigurations
- Monitor datacenter environmental conditions (temperature, humidity, water detection) and escalate anomalies
- Perform structured cabling runs, cable management, and labelling under direction of the engineering team
- Rack, unrack, and physically install or decommission servers, switches, UPS units, and PDUs
- Maintain cleanliness standards in server rooms: raised-floor cleaning, air-filter replacement, dust control
- Assist with fuel checks and generator run-tests; coordinate fuel deliveries
- Log and escort vendor and contractor visits to secured datacenter areas
- Conduct daily physical security checks: doors, access-control panels, cameras, fencing, parking areas
- Report and follow up on security incidents, access anomalies, or safety hazards
- Maintain fire extinguisher, first-aid, and emergency-lighting inspection logs
- Support health-and-safety compliance, including participation in joint health and safety committee activities where required
- Act as the on-site point of contact for facilities vendors (cleaning, HVAC, electrical, pest control, waste removal)
- Track work orders and ensure completion to standard
- Obtain quotes for small repairs and maintenance projects; escalate larger items to the Manager, Facilities & Datacenter
- 2+ years of experience in building maintenance, facilities support, or a similar hands-on role
- Familiarity with datacenter or server-room environments (raised floors, cooling systems, rack infrastructure)
- Basic understanding of structured cabling (Cat5e/Cat6, fibre, patch panels)
- Comfortable lifting up to 50 lbs and performing physical tasks (ladder work, floor cleaning, equipment handling)
- Reliable, self-directed, and comfortable working independently with minimal supervision
- Strong attention to detail and a habit of following through on open items
- Valid Ontario driver's licence (G or G2)
- Trade certification or college diploma in building maintenance, electrical, HVAC, or a related field
- Experience with access-control systems (card readers, intercoms, CCTV)
- Familiarity with WHMIS and Ontario Occupational Health and Safety Act requirements
- Experience working in a managed services provider, ISP, or co-location environment
- Basic proficiency with ticketing systems for logging and tracking work orders
- This is a fully on-site position at our Markham datacenter and office facility
- Shift work is required, including evenings, weekends, and statutory holidays on a rotating basis
- Participation in an on-call rotation for after-hours facility and datacenter emergencies
- The role involves regular physical activity: standing, walking, climbing ladders, lifting equipment, and working in warm server-room environments
- Occasional exposure to outdoor conditions (parking lot, loading dock, generator area)
Interested candidates should submit a resume and brief cover letter to careers@pathcom.com with the subject line "Facilities / Datacenter Caretaker."
Pathway Communications is an equal-opportunity employer. We welcome applications from all qualified individuals and are committed to creating an inclusive workplace.
More about this job
Responsibilities
Maintain the office and datacenter in a safe, clean, and operationally ready condition through building upkeep, environmental monitoring, equipment handling, and physical security checks. Coordinate vendors and contractors, track maintenance work, and support datacenter operations, safety compliance, and emergency readiness.
Requirements
Requires at least two years of hands-on building maintenance or facilities support experience, familiarity with datacenter or server-room environments, and basic knowledge of structured cabling. Candidates must be able to perform physical tasks, work independently, follow through on issues, and hold a valid Ontario G or G2 driver's licence; trade certification or a related college diploma is preferred.
Skills
- Building Maintenance
- Facilities Support
- Datacenter Housekeeping
- Environmental Monitoring
- Structured Cabling
- Cable Management
- Server and Network Equipment Installation
- Physical Security Checks
- Vendor Coordination
- Work Order Tracking
- Inventory Management
- Health and Safety Compliance
- Access-Control Systems
- Generator Testing
- Independent Work
Benefits
- Benefits
Visa sponsorship
Not detected in the job text
Categories
- Trades
- Engineering
- Technology
- Security & Safety
- Construction
Keywords
- Facilities Maintenance
- Datacenter Operations
- Tier III Datacenter
- HVAC
- Structured Cabling
- Cat5e
- Cat6
- Fiber Optics
- Patch Panels
- Raised Floors
- Environmental Monitoring
- Temperature and Humidity Monitoring
- Water Detection
- Server Racks
- Servers
- Switches
- UPS
- PDUs
- Cable Management
- Generator Testing
- Access-Control Systems
- Card Readers
- Intercoms
- CCTV
- WHMIS
- Ontario Occupational Health and Safety Act
- Ticketing Systems
- Work Orders
- Vendor Coordination
- Preventive Maintenance