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Added 7 mins ago
W
Regional Sales Director - Identity - Canada
Workday
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Executive Engagement. Support your team in building trusted relationships with CISOs, CIOs, CTOs, and senior technology and security leaders. Help position Workday as a strategic enterprise…
Added 7 mins ago
RU
Workplace Experience Support Specialist Senior
RSM US LLP
Toronto, ON
- Full-time
The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such…
Added 7 mins ago
Warehouse Automation Specialist
Hilton Food Group Plc
Brantford, ON
The role is a hands-on, floor-based key-user and first-line systems support position, providing on-site coverage with one specialist per shift as part of a 24/7 rotation. Working within…
Added 7 mins ago
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Business Intelligence Specialist
Bevertec
Toronto, ON
- Contract
We are seeking an experienced Senior Cloudera Data Lake Platform Consultant to provide operational support, maintenance, and technical leadership for a large enterprise Cloudera environment…
Added 7 mins ago
CB
Accounts Payable Specialist
Cassels Brock & Blackwell LLP
Calgary, AB
- Full-time
Our Calgary office is currently recruiting for an Accounts Payable Specialist in our Accounting Department, reporting to the Accounts Payable Supervisor. This role requires a candidate who…
Added 7 mins ago
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Account Executive - Identity - Canada
Workday
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including…
Added 22 mins ago
CM
Therapy Support Assistant
CASA Mental Health
Red Deer, AB
- Temporary
Classification: Classroom Behaviour Specialist
Added 22 mins ago
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Product Launch Specialist, HealthTech SaaS
OceanMD
Toronto, ON
- Full-time
Reporting to the Senior Director of Business Operations, we are hiring a Product Launch Specialist, HealthTech SaaS to coordinate early access programs and support the successful launch of…
Added 22 mins ago
TR
Specialist, Engineering Change
Tokai Rika Group
Tecumseh, ON
- Full-time
Support other projects as assigned (Re-sourcing, cost reduction, build outs, minor model changes.
Added 22 mins ago
CR
Refrigeration Journeyman - HVAC Specialist
CIMCO Refrigeration
Sherwood Park, AB
- Full-time
Access to an in-house automation and engineering team for design and troubleshooting support
Added 22 mins ago
CR
Refrigeration Journeyman - HVAC Specialist
CIMCO Refrigeration
Fort McMurray, AB
- Full-time
Access to an in-house automation and engineering team for design and troubleshooting support
Added 37 mins ago
MD
Retirement Services Specialist Senior - Benefit Calculations
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Retirement Services Specialist Senior - Benefit Calculations
Added 37 mins ago
MD
Clinic Network Specialist, Planner Principal State
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Sage Screening Programs within the Health Promotion and Chronic Disease (HPCD) division seek a Clinic Systems Specialist to lead statewide planning and coordination that strengthens…
Added 37 mins ago
OT
Business Development & Recruitment Specialist
On Time Human Resources
Toronto, ON · Etobicoke, ON
- Full-time
We are looking for a motivated, sales-driven Business Development & Recruitment Specialist to join our staffing agency in Etobicoke.
Added 37 mins ago
HC
Ecosystem Operations Specialist
Huawei Canada
Markham, ON
- Contract
Huawei Canada has an immediate contract opening for an Ecosystem Operations Specialist.
Added 37 mins ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 37 mins ago
KH
Accounts Payable Specialist
Kids Help Phone
Toronto, ON
- $50,000 to $57,000 CAD / year
- Full-time
Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth…
Added 37 mins ago
K
Payroll & Time Administration Specialist
Kelly
Calgary, AB
- Contract
…interests, and goals. As part of the Kelly team, you’ll have access to a diverse network, ongoing career support, and resources to help you succeed. We value inclusion, respect, and…
Added 51 mins ago
System Integration and Network Support
L3Harris Technologies
Montreal, QC
Set up and support remote access solutions (e.g., Microsoft Remote Desktop)
Added 52 mins ago
HT
Ecosystem Operations Specialist
Huawei Technologies Canada Co., Ltd.
Markham, ON
- Contract
Huawei Canada has an immediate contract opening for an Ecosystem Operations Specialist.
Added 52 mins ago
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Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 1 hour ago
WM
Operations Specialist (Part-time, Second Shift)
Waste Management, Inc.
Forest, ON
- Part-time
At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations.
Added 1 hour ago
NI
Information Security Specialist
Nityo Infotech
Toronto, ON
- Contract
…Governance/SoD Analyst, IAM Information Security Analyst, RBAC/SoD Specialist, IAM Controls/Access Risk Analyst, or stakeholder-facing SoD…
Added 1 hour ago
BS
Information Security Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
The Information Security Specialist, Authentication services is responsible for the design, implementation, and operation of secure, scalable authentication and identity solutions across…
Added 1 hour ago
K
Payroll Specialist
Kelly
Calgary, AB
- Contract
…interests, and goals. As part of the Kelly team, you’ll have access to a diverse network, ongoing career support, and resources to help you succeed. We value inclusion, respect, and…

Patterson Companies, Inc.

Information Systems & Technical Support

Cambridge, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 1-3 years of desktop support, help desk, or similar hands-on IT experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Kane Veterinary Supplies is a Canadian wholesale distributor and manufacturer agent, providing excellence in distribution of the highest quality, cutting edge, value-laden products to the pet retail, veterinary, agricultural, and equine markets across Canada.

Position Summary

Kane Veterinary Supplies is seeking an IT Support Specialist to serve as the primary onsite IT support contact for its Cambridge location. This role provides hands-on support for office and warehouse employees, maintains end-user equipment and local network infrastructure, and assists with business systems including AIMS ERP and the Warehouse Management System (WMS). The specialist works independently onsite while coordinating with the Edmonton-based Information Systems team.

Work may involve moving and installing equipment and accessing network hardware. Occasional after-hours support may be required for planned maintenance or urgent incidents.

Technical Support & Troubleshooting

Provide first- and second-level onsite support for staff and coordinate escalations with the IT team.
Diagnose Windows desktop and laptop, printer, peripheral, software, and connectivity issues.
Support Microsoft 365, email, and other company applications; document requests and resolutions.
Provide practical user guidance and follow up to ensure issues are resolved.

Hardware Setup & Maintenance

Prepare, configure, deploy, and replace PCs, laptops, printers, scanners, and accessories.
Set up new-employee workstations and maintain hardware inventory and equipment assignments.
Support warehouse workstations, barcode scanners, handheld devices, and label printers.
Coordinate hardware warranty repairs and perform routine maintenance.

User Accounts & Access

Create, update, and disable user accounts according to approved onboarding/offboarding processes.
Administer Active Directory accounts, group memberships, and appropriate access permissions.
Configure and troubleshoot Remote Desktop and VPN access.
Set up and maintain AIMS ERP, WMS, Microsoft 365, and other approved application accounts.

Network & Infrastructure

Assist with installation, replacement, and troubleshooting of wireless access points, managed switches, routers, Ethernet connections, and cabling.
Troubleshoot wired and wireless connectivity using basic TCP/IP, DNS, DHCP, and LAN diagnostics.
Support office and warehouse network availability; coordinate complex changes with Edmonton IT.
Act as the primary onsite IT contact during network outages, server issues, and other critical technology incidents; perform initial diagnostics, communicate status, and assist with recovery under the direction of the Edmonton-based IT team.

Business Applications & IT Operations

Support AIMS ERP, WMS, and other business applications, including logins, access, and basic troubleshooting.
Coordinate with internal teams and software vendors on issues, updates, and deployments.
Assist with workstation updates, endpoint protection, documentation, and IT asset management.
Support IT projects, system rollouts, testing, and other duties assigned by the Information Systems Manager.

Required Qualifications

Diploma in IT or a related field, or equivalent practical experience.
1-3 years of desktop support, help desk, or similar hands-on IT experience.
Working knowledge of Windows 10/11, Microsoft 365, Active Directory, VPN, and Remote Desktop.
Basic networking knowledge (TCP/IP, DNS, DHCP, LAN, Wi-Fi) and experience troubleshooting printers and PCs.
Strong customer service, organization, communication, and independent troubleshooting skills.
Ability to work full-time onsite at the Cambridge, Ontario location.

Preferred Qualifications

Experience with ERP/WMS applications, warehouse technology, and label/barcode equipment.
Familiarity with Ubiquiti UniFi, managed switches, Windows Server, or PowerShell.
Experience in distribution or warehouse environments; CompTIA or Microsoft certifications.

Employment: Full-time, permanent Work arrangement: 100% onsite Reports to: Information Systems Manager

PATTERSON IS AN EQUAL OPPORTUNITY EMPLOYER

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $46,300.00 - $63,366.67

Apply About employer

More about this job

Responsibilities

Provide onsite first- and second-level IT support to office and warehouse employees, maintaining end-user devices, accounts, applications, and local network infrastructure. Support AIMS ERP and WMS operations, assist with IT projects and incidents, and coordinate escalations and complex technical work with the Edmonton-based Information Systems team.

Requirements

Requires a diploma in IT or a related field, or equivalent practical experience, and 1–3 years of hands-on desktop support or help desk experience. Candidates should have working knowledge of Windows 10/11, Microsoft 365, Active Directory, VPN, Remote Desktop, and basic networking, along with strong customer service and troubleshooting skills.

Skills

Windows Desktop Support
Microsoft 365
Active Directory
Hardware Setup And Maintenance
IT Troubleshooting
TCP/IP
DNS
DHCP
LAN And Wi-Fi
VPN
Remote Desktop
Printer Support
ERP And WMS Support
User Account Administration
IT Asset Management
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

Windows 10/11
Microsoft 365
Active Directory
AIMS ERP
Warehouse Management System (WMS)
TCP/IP
DNS
DHCP
LAN
Wi-Fi
VPN
Remote Desktop
Ubiquiti UniFi
Managed Switches
Windows Server
PowerShell
Barcode Scanners
Handheld Devices
Label Printers
Endpoint Protection
IT Asset Management
Desktop Support
Help Desk
Hardware Troubleshooting
Network Troubleshooting
Distribution
Warehouse Technology
CompTIA Certifications
Microsoft Certifications

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