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Added 5 mins ago
BG
Machine Maintenance Coordinator Intern
BRC Group Inc.
Georgetown, ON
- $41,600 to $45,760 CAD / year
- Other
The Machine Maintenance Coordinator Intern will support the Maintenance and Engineering teams in identifying opportunities to improve production efficiency, optimize machinery performance,…
Added 5 mins ago
BG
Machine Maintenance Coordinator Intern
BRC Group Inc.
Brampton, ON
- $41,600 to $45,760 CAD / year
- Other
The Machine Maintenance Coordinator Intern will support the Maintenance and Engineering teams in identifying opportunities to improve production efficiency, optimize machinery performance,…
Added 5 mins ago
Agronomist Lucky Lake, SK
Simplot
Lucky Lake, SK
The Agronomist role support customers and location employees with agronomy services and product recommendations that are the best decision for the highest level of crop production to the…
Added 35 mins ago
Retail Experience Lead
Fire & Flower Inc.
Westlock, AB
Manual dexterity required to use desktop computer and peripherals.
Added 1 hour ago
KL
Specialized Information Technology Analyst (Infrastructure)
Kativik llisarniliriniq
Montreal, QC
- Full-time
Acting as a resource person for management staff, especially in providing advice, recommendations, and support in other areas of information resources.
Added 1 hour ago
PC
End-User Support Specialist – 1 year contract
Pinchin Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Configure, maintain, and support desktop and laptop equipment and applications.
Added 1 hour ago
SB
Desktop Support Engineer L1/L2
Sharp Brains
Rimouski, QC
- Contract
Provide end-to-end technical support for desktop and laptop systems, including hardware, software, and connectivity troubleshooting.
Added 1 hour ago
PI
End-User Support Specialist – 1 year contract
Pinchin in Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Configure, maintain, and support desktop and laptop equipment and applications.
Added 1 hour ago
C
Desktop Technician
CGI
Red Deer, AB
- Full-time
This position will be responsible for daily operational duties as a Desktop Support Technician. Duties will include deployments of computers and computer peripherals. Troubleshooting and…
Added 1 hour ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 2 hours ago
TI
Financial Controller
The Integrity Group (CA)
Okotoks, AB
- Full-time
…insight to optimize internal controls, streamline processes, and support sustainable…
Added 2 hours ago
CO
Technology Service Desk Administrator
CPA Ontario
Canada
- Full-time
2 to 4 years of experience in a Service Desk, Desktop Support, or End User Support environment.
Added 2 hours ago
Specialist, Digital Account Manager
Bell
Montreal, QC
…proper functionality within Bell Media network (Within Apps, Desktop/Mobile Web, Connected TV, VOD, Podcasts, Digital Audio, Addressable…
Added 2 hours ago
RD
Vb.net Developer
Randstad Digital
Toronto, ON
- Contract
…architects to troubleshoot issues, deliver change requests, and support ongoing migration and modernization initiatives moving legacy modules toward modern .NET Core / C#…
Added 2 hours ago
Retail Store Manager
Fire & Flower Inc.
Sault Ste. Marie, ON
Manual dexterity required to use desktop computer and peripherals.
Added 2 hours ago
UO
Information Technology Specialist
University of Waterloo
Waterloo, ON · Davis Computer Research Centre
- Full-time
…everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The…
Added 2 hours ago
UO
Information Technology Specialist
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
…everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The…
Added 2 hours ago
HH
Part Time Driver
Helping Hands, Orillia
Orillia, ON
- Part-time
…ensure the highest quality of client service and safety. They support with office functions and complete other duties as needed and…
Added 3 hours ago
System Integration and Network Support
L3Harris Technologies
Montreal, QC
Set up and support remote access solutions (e.g., Microsoft Remote Desktop)
Added 3 hours ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
Manual dexterity required to use desktop computer and peripherals.
Added 3 hours ago
SS
Head of Software & Perception
SkyCan Systems
Barrie, ON
- Full-time
Added 3 hours ago
D
Desktop Technician
Dexian
Montreal, QC
- Contract
We are seeking a skilled Hardware / Configuration Technician to support the installation, configuration, testing, and troubleshooting of computer hardware and software systems. The ideal…
Added 4 hours ago
Network Administration Technician
Independent Electricity System Operator
Canada
Reporting to the Manager, End User Technology Services this position is primarily responsible for providing front line support to IESO users for IT standard services. Handles triage of…
Added 5 hours ago
C
Operations Processing Clerk – Data Management
Collabera
Toronto, ON
- $20 to $22 CAD / hour
- Contract
Microsoft programs like Word, Excel, and Access database. A+ Desktop (web-based applications), Client Source, Servicelink & ServicelinkPlus. BTS, Broadridge system, etc.
Added 5 hours ago
PA
Product Specialist
Pinnacle Automotive
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Check pages for accurate information, working links, clear calls to action and a consistent experience across desktop and mobile.

Patterson Companies, Inc.

Information Systems & Technical Support

Cambridge, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 1-3 years of desktop support, help desk, or similar hands-on IT experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Kane Veterinary Supplies is a Canadian wholesale distributor and manufacturer agent, providing excellence in distribution of the highest quality, cutting edge, value-laden products to the pet retail, veterinary, agricultural, and equine markets across Canada.

Position Summary

Kane Veterinary Supplies is seeking an IT Support Specialist to serve as the primary onsite IT support contact for its Cambridge location. This role provides hands-on support for office and warehouse employees, maintains end-user equipment and local network infrastructure, and assists with business systems including AIMS ERP and the Warehouse Management System (WMS). The specialist works independently onsite while coordinating with the Edmonton-based Information Systems team.

Work may involve moving and installing equipment and accessing network hardware. Occasional after-hours support may be required for planned maintenance or urgent incidents.

Technical Support & Troubleshooting

Provide first- and second-level onsite support for staff and coordinate escalations with the IT team.
Diagnose Windows desktop and laptop, printer, peripheral, software, and connectivity issues.
Support Microsoft 365, email, and other company applications; document requests and resolutions.
Provide practical user guidance and follow up to ensure issues are resolved.

Hardware Setup & Maintenance

Prepare, configure, deploy, and replace PCs, laptops, printers, scanners, and accessories.
Set up new-employee workstations and maintain hardware inventory and equipment assignments.
Support warehouse workstations, barcode scanners, handheld devices, and label printers.
Coordinate hardware warranty repairs and perform routine maintenance.

User Accounts & Access

Create, update, and disable user accounts according to approved onboarding/offboarding processes.
Administer Active Directory accounts, group memberships, and appropriate access permissions.
Configure and troubleshoot Remote Desktop and VPN access.
Set up and maintain AIMS ERP, WMS, Microsoft 365, and other approved application accounts.

Network & Infrastructure

Assist with installation, replacement, and troubleshooting of wireless access points, managed switches, routers, Ethernet connections, and cabling.
Troubleshoot wired and wireless connectivity using basic TCP/IP, DNS, DHCP, and LAN diagnostics.
Support office and warehouse network availability; coordinate complex changes with Edmonton IT.
Act as the primary onsite IT contact during network outages, server issues, and other critical technology incidents; perform initial diagnostics, communicate status, and assist with recovery under the direction of the Edmonton-based IT team.

Business Applications & IT Operations

Support AIMS ERP, WMS, and other business applications, including logins, access, and basic troubleshooting.
Coordinate with internal teams and software vendors on issues, updates, and deployments.
Assist with workstation updates, endpoint protection, documentation, and IT asset management.
Support IT projects, system rollouts, testing, and other duties assigned by the Information Systems Manager.

Required Qualifications

Diploma in IT or a related field, or equivalent practical experience.
1-3 years of desktop support, help desk, or similar hands-on IT experience.
Working knowledge of Windows 10/11, Microsoft 365, Active Directory, VPN, and Remote Desktop.
Basic networking knowledge (TCP/IP, DNS, DHCP, LAN, Wi-Fi) and experience troubleshooting printers and PCs.
Strong customer service, organization, communication, and independent troubleshooting skills.
Ability to work full-time onsite at the Cambridge, Ontario location.

Preferred Qualifications

Experience with ERP/WMS applications, warehouse technology, and label/barcode equipment.
Familiarity with Ubiquiti UniFi, managed switches, Windows Server, or PowerShell.
Experience in distribution or warehouse environments; CompTIA or Microsoft certifications.

Employment: Full-time, permanent Work arrangement: 100% onsite Reports to: Information Systems Manager

PATTERSON IS AN EQUAL OPPORTUNITY EMPLOYER

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $46,300.00 - $63,366.67

Apply About employer

More about this job

Responsibilities

Provide onsite first- and second-level IT support to office and warehouse employees, maintaining end-user devices, accounts, applications, and local network infrastructure. Support AIMS ERP and WMS operations, assist with IT projects and incidents, and coordinate escalations and complex technical work with the Edmonton-based Information Systems team.

Requirements

Requires a diploma in IT or a related field, or equivalent practical experience, and 1–3 years of hands-on desktop support or help desk experience. Candidates should have working knowledge of Windows 10/11, Microsoft 365, Active Directory, VPN, Remote Desktop, and basic networking, along with strong customer service and troubleshooting skills.

Skills

Windows Desktop Support
Microsoft 365
Active Directory
Hardware Setup And Maintenance
IT Troubleshooting
TCP/IP
DNS
DHCP
LAN And Wi-Fi
VPN
Remote Desktop
Printer Support
ERP And WMS Support
User Account Administration
IT Asset Management
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

Windows 10/11
Microsoft 365
Active Directory
AIMS ERP
Warehouse Management System (WMS)
TCP/IP
DNS
DHCP
LAN
Wi-Fi
VPN
Remote Desktop
Ubiquiti UniFi
Managed Switches
Windows Server
PowerShell
Barcode Scanners
Handheld Devices
Label Printers
Endpoint Protection
IT Asset Management
Desktop Support
Help Desk
Hardware Troubleshooting
Network Troubleshooting
Distribution
Warehouse Technology
CompTIA Certifications
Microsoft Certifications

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