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Added 9 mins ago
PI
End-User Support Specialist – 1 year contract
Pinchin in Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Reporting to the Manager, IT Support, the End-User Support Specialist provides frontline technical support to Pinchin employees, helping ensure a reliable and positive technology experience.
Added 9 mins ago
P
Senior Software Developer in Test- 9 month contract- temporary
Plusgrade
Montreal, QC · CAN - Montreal
- Full-time
You will join an Agile team in Montreal as a quality mentor and automation specialist, driving test strategy and test coverage across our expanding suite of web, mobile, and service-based…
Added 24 mins ago
QT
Spécialiste en assurance de la qualité (AQ) / Quality Assurance (QA) Specialist
Quantum Technology Recruiting Inc. (QTR)
Montreal, QC
- $65,000 to $80,000 CAD / year
- Full-time
Contribuez à garantir que le logiciel sur lequel repose le service 911 ne laisse jamais personne dans le pétrin.
Added 24 mins ago
SH
Technical Applications Specialist
Siemens Healthineers
Oakville, ON
- Temporary
The Technical Applications Specialist is responsible for providing clinical/technical applications support and troubleshooting (based on their specific and specialized training),…
Added 39 mins ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Our Unified Communications & Collaboration (UC&C) Architect serves as the agency’s highest-level technical authority for the end-to-end design, implementation, optimization, and governance…
Added 39 mins ago
BS
Alert Management Specialist - Bilingual (English/French)
Blackline Safety
Calgary, AB
- Full-time
The Alert Management Specialist reports to the Manager, Alert Management Specialists and delivers professional, timely support to customers. Our Alert Management Specialists manage safety…
Added 53 mins ago
BT
Audit and Assurance Manager
Baker Tilly Canada
Cobourg, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 53 mins ago
A
Order Management and Quotation Specialist
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
…education/employment opportunities. The Order Management & Quotation Specialist is responsible for preparing accurate customer quotations, processing orders efficiently, and ensuring a…
Added 53 mins ago
BT
Senior Accountant, Publicly Traded Companies
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 53 mins ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Toronto, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 53 mins ago
Senior Relationship Manager
Scotiabank
Hamilton, ON
The Senior Relationship Manager, Commercial is an automotive industry specialist in Dealer Finance who focuses on the development of new business opportunities and the cross-sell, up-sell,…
Added 53 mins ago
OEM Client Relationship Manager
Scotiabank
Vancouver, BC
The OEM Client Relationship Manager is an automotive industry specialist in Dealer Finance who serves as a dedicated point of contact for a selected Original Equipment Manufacturer (OEM)…
Added 53 mins ago
PC
Sr Specialist - IT Tech Projects
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
…order to deliver projects/products according to plan. The Sr Specialist - IT Tech Projects is responsible for projects related to point of sale/dispenser, mobile payments, digital offers…
Added 1 hour ago
S
Talent Acquisition Senior Specialist
Savaria
Toronto, ON · Greater Toronto Area, Canada
- $75,000 to $105,000 CAD / year
- Full-time
As our Talent Acquisition Senior Specialist, you will play a critical role in attracting, engaging, and hiring top talent across North America. This is a hands-on recruitment role focused…
Added 1 hour ago
FR
GIS Applications Specialist
First Resource Management Group Inc.
Temiskaming Shores, ON · New Liskeard, ON
- Full-time
…and cost-effective professional services. We excel as a full-service forest management provider, from the administration and coordination of forest licences, strategic analysis, and forest…
Added 1 hour ago
UO
Information Technology Specialist
University of Waterloo
Waterloo, ON · Davis Computer Research Centre
- Full-time
The Information Technology Specialist (IT Specialist) is responsible for the provision and support of all information technology and related computing systems in the David R. Cheriton…
Added 1 hour ago
UO
Information Technology Specialist
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
The Information Technology Specialist (IT Specialist) is responsible for the provision and support of all information technology and related computing systems in the David R. Cheriton…
Added 1 hour ago
S
Customer Success Manager - Core Clouds
Salesforce
Vancouver, BC · Toronto, ON · Canada - Toronto
- Full-time
Sales Cloud Consultant and Service Cloud Consultant certifications, plus additional Salesforce product certifications (AI Associate, Administrator, Advanced Administrator, Platform App…
Added 1 hour ago
Warehouse Automation Specialist
Hilton Food Group Plc
Brantford, ON
The Warehouse Automation Specialist is responsible for maintaining inventory integrity, system functionality and operational continuity across automated and manual warehouse operations…
Added 1 hour ago
B
Business Intelligence Specialist
Bevertec
Toronto, ON
- Contract
…Consultant to provide operational support, maintenance, and technical leadership for a large enterprise Cloudera environment while supporting a strategic migration to a modern Azure and…
Added 1 hour ago
O
Product Launch Specialist, HealthTech SaaS
OceanMD
Toronto, ON
- Full-time
Improve access to care by replacing faxes, displaying wait times, and reducing the time to process and access specialist referrals.
Added 1 hour ago
CR
Refrigeration Journeyman - HVAC Specialist
CIMCO Refrigeration
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- Full-time
A proactive individual who pays attention to detail and can quickly solve technical problems
Added 1 hour ago
CR
Refrigeration Journeyman - HVAC Specialist
CIMCO Refrigeration
Fort McMurray, AB
- Full-time
A proactive individual who pays attention to detail and can quickly solve technical problems
Added 1 hour ago
JS
Product Support Technical Specialist
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Toronto, ON
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…

Patterson Companies, Inc.

Information Systems & Technical Support

Cambridge, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 1-3 years of desktop support, help desk, or similar hands-on IT experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Kane Veterinary Supplies is a Canadian wholesale distributor and manufacturer agent, providing excellence in distribution of the highest quality, cutting edge, value-laden products to the pet retail, veterinary, agricultural, and equine markets across Canada.

Position Summary

Kane Veterinary Supplies is seeking an IT Support Specialist to serve as the primary onsite IT support contact for its Cambridge location. This role provides hands-on support for office and warehouse employees, maintains end-user equipment and local network infrastructure, and assists with business systems including AIMS ERP and the Warehouse Management System (WMS). The specialist works independently onsite while coordinating with the Edmonton-based Information Systems team.

Work may involve moving and installing equipment and accessing network hardware. Occasional after-hours support may be required for planned maintenance or urgent incidents.

Technical Support & Troubleshooting

Provide first- and second-level onsite support for staff and coordinate escalations with the IT team.
Diagnose Windows desktop and laptop, printer, peripheral, software, and connectivity issues.
Support Microsoft 365, email, and other company applications; document requests and resolutions.
Provide practical user guidance and follow up to ensure issues are resolved.

Hardware Setup & Maintenance

Prepare, configure, deploy, and replace PCs, laptops, printers, scanners, and accessories.
Set up new-employee workstations and maintain hardware inventory and equipment assignments.
Support warehouse workstations, barcode scanners, handheld devices, and label printers.
Coordinate hardware warranty repairs and perform routine maintenance.

User Accounts & Access

Create, update, and disable user accounts according to approved onboarding/offboarding processes.
Administer Active Directory accounts, group memberships, and appropriate access permissions.
Configure and troubleshoot Remote Desktop and VPN access.
Set up and maintain AIMS ERP, WMS, Microsoft 365, and other approved application accounts.

Network & Infrastructure

Assist with installation, replacement, and troubleshooting of wireless access points, managed switches, routers, Ethernet connections, and cabling.
Troubleshoot wired and wireless connectivity using basic TCP/IP, DNS, DHCP, and LAN diagnostics.
Support office and warehouse network availability; coordinate complex changes with Edmonton IT.
Act as the primary onsite IT contact during network outages, server issues, and other critical technology incidents; perform initial diagnostics, communicate status, and assist with recovery under the direction of the Edmonton-based IT team.

Business Applications & IT Operations

Support AIMS ERP, WMS, and other business applications, including logins, access, and basic troubleshooting.
Coordinate with internal teams and software vendors on issues, updates, and deployments.
Assist with workstation updates, endpoint protection, documentation, and IT asset management.
Support IT projects, system rollouts, testing, and other duties assigned by the Information Systems Manager.

Required Qualifications

Diploma in IT or a related field, or equivalent practical experience.
1-3 years of desktop support, help desk, or similar hands-on IT experience.
Working knowledge of Windows 10/11, Microsoft 365, Active Directory, VPN, and Remote Desktop.
Basic networking knowledge (TCP/IP, DNS, DHCP, LAN, Wi-Fi) and experience troubleshooting printers and PCs.
Strong customer service, organization, communication, and independent troubleshooting skills.
Ability to work full-time onsite at the Cambridge, Ontario location.

Preferred Qualifications

Experience with ERP/WMS applications, warehouse technology, and label/barcode equipment.
Familiarity with Ubiquiti UniFi, managed switches, Windows Server, or PowerShell.
Experience in distribution or warehouse environments; CompTIA or Microsoft certifications.

Employment: Full-time, permanent Work arrangement: 100% onsite Reports to: Information Systems Manager

PATTERSON IS AN EQUAL OPPORTUNITY EMPLOYER

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $46,300.00 - $63,366.67

Apply About employer

More about this job

Responsibilities

Provide onsite first- and second-level IT support to office and warehouse employees, maintaining end-user devices, accounts, applications, and local network infrastructure. Support AIMS ERP and WMS operations, assist with IT projects and incidents, and coordinate escalations and complex technical work with the Edmonton-based Information Systems team.

Requirements

Requires a diploma in IT or a related field, or equivalent practical experience, and 1–3 years of hands-on desktop support or help desk experience. Candidates should have working knowledge of Windows 10/11, Microsoft 365, Active Directory, VPN, Remote Desktop, and basic networking, along with strong customer service and troubleshooting skills.

Skills

Windows Desktop Support
Microsoft 365
Active Directory
Hardware Setup And Maintenance
IT Troubleshooting
TCP/IP
DNS
DHCP
LAN And Wi-Fi
VPN
Remote Desktop
Printer Support
ERP And WMS Support
User Account Administration
IT Asset Management
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

Windows 10/11
Microsoft 365
Active Directory
AIMS ERP
Warehouse Management System (WMS)
TCP/IP
DNS
DHCP
LAN
Wi-Fi
VPN
Remote Desktop
Ubiquiti UniFi
Managed Switches
Windows Server
PowerShell
Barcode Scanners
Handheld Devices
Label Printers
Endpoint Protection
IT Asset Management
Desktop Support
Help Desk
Hardware Troubleshooting
Network Troubleshooting
Distribution
Warehouse Technology
CompTIA Certifications
Microsoft Certifications

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