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Added 5 mins ago
JC
Product Support Technical Specialist
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in…
Added 5 mins ago
Instructional Design Specialist
Government of Alberta
AB
Reporting to the Senior Training Business Analyst, as the Instructional Design Specialist, you will bring your expertise in adult learning and instructional design to support…
Added 5 mins ago
MD
Clinic Network Specialist, Planner Principal State
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Clinic Systems Specialist is the designated liaison to clinic partners and community organizations, conducting environmental scans, gathering clinic feedback through office hours,…
Added 5 mins ago
HC
Ecosystem Operations Specialist
Huawei Canada
Markham, ON
- Contract
Huawei Canada has an immediate contract opening for an Ecosystem Operations Specialist.
Added 5 mins ago
WU
Human Resources Specialist
Western University
London, ON
- Full-time
The Human Resources (HR) Specialist is responsible for the development and implementation of a broad range of human resources processes and strategies to ensure highly efficient,…
Added 5 mins ago
I(
Senior Core Platform Engineer
IRC (Instant Risk Coverage)
Toronto, ON
- Full-time
We're looking for a Senior Core Platform Engineer to help lay the technical foundations of IRC's platform and grow with us as we scale it. This role sits at the heart of what we're…
Added 19 mins ago
System Integration and Network Support
L3Harris Technologies
Montreal, QC
…lifecycle management of network-enabled systems and components. The specialist acts as a key technical resource bridging production operations and engineering, ensuring network…
Added 20 mins ago
HT
Ecosystem Operations Specialist
Huawei Technologies Canada Co., Ltd.
Markham, ON
- Contract
Huawei Canada has an immediate contract opening for an Ecosystem Operations Specialist.
Added 34 mins ago
Senior Technology Specialist, Core Systems Developer
Equitable
Waterloo, ON
A strong technical background with at least 7 years of experience in:
Added 34 mins ago
WM
Operations Specialist (Part-time, Second Shift)
Waste Management, Inc.
Forest, ON
- Part-time
…fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from…
Added 35 mins ago
BI
Senior Jira Administrator
BURGEON IT SERVICES
Toronto, ON
- Contract
We are looking for an experienced Jira & Confluence Specialist with strong hands-on expertise in creating complex JQL (Jira Query Language) queries, developing advanced Jira dashboards, and…
Added 35 mins ago
NI
Information Security Specialist
Nityo Infotech
Toronto, ON
- Contract
Role Title: Information Security Specialist (Segregation of Duties)
Added 35 mins ago
FD
Représentant(e) au développement des affaires / Business Development Representative
Firme drh - Recrutement
Montreal, QC
- Full-time
Added 35 mins ago
SS
Head of Hardware
SkyCan Systems
Barrie, ON
- Full-time
…specify requirements to and review the work of a dedicated RF specialist; hands-on RF front-end, antenna, and EW design is an asset, not a…
Added 1 hour ago
W
Senior Process Engineer - Uranium Processing Specialist
Wood
Saskatoon, SK
- $157,000 to $192,000 CAD / year
- Full-time
Wood currently has an exciting opportunity for a Senior Process Engineer - Uranium Processing Specialist at any of our Wood offices in BC, AB, or SK. Reporting to the Process Department…
Added 1 hour ago
Level 2 IT Support Technician
Quadbridge
Montreal, QC
Technical Customer Support Specialist – Level 2
Added 1 hour ago
JE
Technology Manager
Just Eat Takeaway.com
ON
- Full-time
As a Technology Manager, you will oversee the architectural design and technical implementation of solutions built by your engineering team. We engineer for high scale and low latency,…
Added 1 hour ago
BS
Production Supervisor
Bartech Staffing
Toronto, ON · Greater Toronto Area, Canada
- $36 to $38 CAD / hour
- Contract
Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a…
Added 1 hour ago
H
Production Support Specialist
Hays
Montreal, QC
- Contract
We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a…
Added 1 hour ago
I
Senior IT Solutions Architect – Presales
ITI
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
Working closely with our Account Managers, technical specialists and technology partners, you’ll act as a trusted technical advisor throughout the sales process. You’ll help clients…
Added 1 hour ago
H
IT Support Specialist II
HDR
Vancouver, BC
- Full-time
In the role of IT Support Specialist II, we'll count on you to:
Added 1 hour ago
M
AI GTM and Automation Specialist
Maplesoft
Waterloo, ON
- Full-time
We are looking for a hands-on, technically curious AI GTM & Automation Specialist to improve how we generate, identify, engage and convert prospects using AI, automation and data.
Added 1 hour ago
ER
Product Development Specialist / Spécialiste, développement de produits
Earth Rated
Montreal, QC
- Full-time
As Product Development Specialist, you will be the engine behind Earth Rated's portfolio evolution - identifying, prioritizing and executing product renovations, extensions and high-impact…
Added 1 hour ago
QM
Spécialiste en méthodes manufacturières / Manufacturing Methods Specialist
Quantum Management Services Ltd.
Dorval, QC
- $55,000 to $62,400 CAD / year
- Full-time
Our client, a well-established manufacturing organization, is seeking a Manufacturing Methods Specialist to support operations in a dynamic environment where product variety and technical…
Added 1 hour ago
QM
Spécialiste en certification de pièces aéronautiques (M1/M2) / Aircraft Parts Certification
Quantum Management Services Ltd.
Dorval, QC
- $125,000 CAD / year
- Full-time
Position: Aircraft Parts Certification Specialist (M1/M2)

Patterson Companies, Inc.

Information Systems & Technical Support

Cambridge, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 1-3 years of desktop support, help desk, or similar hands-on IT experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Kane Veterinary Supplies is a Canadian wholesale distributor and manufacturer agent, providing excellence in distribution of the highest quality, cutting edge, value-laden products to the pet retail, veterinary, agricultural, and equine markets across Canada.

Position Summary

Kane Veterinary Supplies is seeking an IT Support Specialist to serve as the primary onsite IT support contact for its Cambridge location. This role provides hands-on support for office and warehouse employees, maintains end-user equipment and local network infrastructure, and assists with business systems including AIMS ERP and the Warehouse Management System (WMS). The specialist works independently onsite while coordinating with the Edmonton-based Information Systems team.

Work may involve moving and installing equipment and accessing network hardware. Occasional after-hours support may be required for planned maintenance or urgent incidents.

Technical Support & Troubleshooting

Provide first- and second-level onsite support for staff and coordinate escalations with the IT team.
Diagnose Windows desktop and laptop, printer, peripheral, software, and connectivity issues.
Support Microsoft 365, email, and other company applications; document requests and resolutions.
Provide practical user guidance and follow up to ensure issues are resolved.

Hardware Setup & Maintenance

Prepare, configure, deploy, and replace PCs, laptops, printers, scanners, and accessories.
Set up new-employee workstations and maintain hardware inventory and equipment assignments.
Support warehouse workstations, barcode scanners, handheld devices, and label printers.
Coordinate hardware warranty repairs and perform routine maintenance.

User Accounts & Access

Create, update, and disable user accounts according to approved onboarding/offboarding processes.
Administer Active Directory accounts, group memberships, and appropriate access permissions.
Configure and troubleshoot Remote Desktop and VPN access.
Set up and maintain AIMS ERP, WMS, Microsoft 365, and other approved application accounts.

Network & Infrastructure

Assist with installation, replacement, and troubleshooting of wireless access points, managed switches, routers, Ethernet connections, and cabling.
Troubleshoot wired and wireless connectivity using basic TCP/IP, DNS, DHCP, and LAN diagnostics.
Support office and warehouse network availability; coordinate complex changes with Edmonton IT.
Act as the primary onsite IT contact during network outages, server issues, and other critical technology incidents; perform initial diagnostics, communicate status, and assist with recovery under the direction of the Edmonton-based IT team.

Business Applications & IT Operations

Support AIMS ERP, WMS, and other business applications, including logins, access, and basic troubleshooting.
Coordinate with internal teams and software vendors on issues, updates, and deployments.
Assist with workstation updates, endpoint protection, documentation, and IT asset management.
Support IT projects, system rollouts, testing, and other duties assigned by the Information Systems Manager.

Required Qualifications

Diploma in IT or a related field, or equivalent practical experience.
1-3 years of desktop support, help desk, or similar hands-on IT experience.
Working knowledge of Windows 10/11, Microsoft 365, Active Directory, VPN, and Remote Desktop.
Basic networking knowledge (TCP/IP, DNS, DHCP, LAN, Wi-Fi) and experience troubleshooting printers and PCs.
Strong customer service, organization, communication, and independent troubleshooting skills.
Ability to work full-time onsite at the Cambridge, Ontario location.

Preferred Qualifications

Experience with ERP/WMS applications, warehouse technology, and label/barcode equipment.
Familiarity with Ubiquiti UniFi, managed switches, Windows Server, or PowerShell.
Experience in distribution or warehouse environments; CompTIA or Microsoft certifications.

Employment: Full-time, permanent Work arrangement: 100% onsite Reports to: Information Systems Manager

PATTERSON IS AN EQUAL OPPORTUNITY EMPLOYER

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $46,300.00 - $63,366.67

Apply About employer

More about this job

Responsibilities

Provide onsite first- and second-level IT support to office and warehouse employees, maintaining end-user devices, accounts, applications, and local network infrastructure. Support AIMS ERP and WMS operations, assist with IT projects and incidents, and coordinate escalations and complex technical work with the Edmonton-based Information Systems team.

Requirements

Requires a diploma in IT or a related field, or equivalent practical experience, and 1–3 years of hands-on desktop support or help desk experience. Candidates should have working knowledge of Windows 10/11, Microsoft 365, Active Directory, VPN, Remote Desktop, and basic networking, along with strong customer service and troubleshooting skills.

Skills

Windows Desktop Support
Microsoft 365
Active Directory
Hardware Setup And Maintenance
IT Troubleshooting
TCP/IP
DNS
DHCP
LAN And Wi-Fi
VPN
Remote Desktop
Printer Support
ERP And WMS Support
User Account Administration
IT Asset Management
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

Windows 10/11
Microsoft 365
Active Directory
AIMS ERP
Warehouse Management System (WMS)
TCP/IP
DNS
DHCP
LAN
Wi-Fi
VPN
Remote Desktop
Ubiquiti UniFi
Managed Switches
Windows Server
PowerShell
Barcode Scanners
Handheld Devices
Label Printers
Endpoint Protection
IT Asset Management
Desktop Support
Help Desk
Hardware Troubleshooting
Network Troubleshooting
Distribution
Warehouse Technology
CompTIA Certifications
Microsoft Certifications

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