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Added 42 mins ago
BC
Customer Service Representative - Mississauga Office
Bestax Chartered Accountants
Mississauga, ON
- Full-time
…and compliance in Canada, and promote accounting, tax, and business advisory services offered by our Canadian…
Added 42 mins ago
LA
Automotive Parts Representative
Lordco Auto Parts
Merritt, BC
- $19 to $25 CAD / hour
- Full-time
…locations across Western Canada and is a family-owned and operated business since 1974. Start your career in the automotive industry and grow with us…
Added 57 mins ago
U
Route Service Representative - UniFirst Canada
UniFirst
Regina, SK
- Full-time
At UniFirst Canada, we Always Deliver - for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong…
Added 1 hour ago
Customer Experience Leader
1-800-GOT-JUNK?
AB
Junk Removal Specialist / Route Sales Representative
Added 1 hour ago
People Business Partner
Jack Morton Worldwide
Oakville, ON
…in the middle of that change. We're not just supporting the business; we're shaping how it operates, how it scales, and how our people experience working…
Added 1 hour ago
LH
Assistant Front Office Manager - FT - Chelsea Hotel - Toronto
Langham Hospitality Group
Canada
- Full-time
…Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle…
Added 1 hour ago
S
Social Worker I, MSW, Neonatal Intensive Care Unit (NICU) and MotherBaby Care (MBC) - BC Women’s Hospital + Health Centre
Sanya’k̓ula
Vancouver, BC
- Part-time
…cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous…
Added 1 hour ago
WC
Outside Sales Representative (Construction) - Peterborough, ON
Wurth Canada
Peterborough, ON
- $55,000 to $75,000 CAD / year
- Full-time
Drive personal and professional development and growth to ensure you are staying on top of product and sales developments (including but not limited to sales strategies, product demos, and…
Added 1 hour ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
…supervision, direct patient care, quality improvement, staff development, and operational oversight. In partnership with medical leadership, this role helps ensure excellence in service…
Added 1 hour ago
EC
Customer Service Rep – On-Site (Bilingual: French / English)
Enigma Corporation
Chatham-Kent, ON · Chatham, ON
- Full-time
Join a world-class team in Chatham, as a French Bilingual Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 1 hour ago
W
Product Support Representative - On/Off Highway Engine & Transmission
Wajax
Saskatoon, SK
- Full-time
Work Experience: 2-3 years related experience in sales, marketing or equivalent business experience. previous industrial product sales with a focus on On/Off highway engine/transmission…
Added 1 hour ago
U
Outside Sales Representative – UniFirst Canada
UniFirst
Montreal, QC
- Full-time
Outside Sales Representative – Award Winning Company
Added 2 hours ago
K
Customer Service Representative
Komatsu
Sudbury, ON · Lively, ON
- Full-time
…partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting…
Added 2 hours ago
DC
Coordinator, Construction Services (Major Capital Infrastructure)
Defence Construction Canada
Comox, BC
- Full-time
The duties and responsibilities listed below are representative but not all-inclusive:
Added 2 hours ago
HB
Sales Associate - BOSS Cross Iron Mills
HUGO BOSS
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Utilize effective communication skills in delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 2 hours ago
M
Business Development Manager
Mirego
Toronto, ON
- Full-time
At the heart of Mirego’s growth, your role as a Business Development Representative for the Toronto area is essential to identifying and qualifying new opportunities. As the first point of…
Added 2 hours ago
M
Directeur(trice) développement des affaires
Mirego
Montreal, QC · Quebec, QC
- Full-time
- You have a minimum of 5 years of experience in business development, prospecting, or sales within the digital services sector.
Added 2 hours ago
M
Cybersecurity Architect
Manulife
Toronto, ON
- Full-time
Contribute to the development and evolution of cybersecurity strategies, architecture standards, and technology roadmaps aligned with Zero Trust principles and business priorities.
Added 2 hours ago
CL
Truck Sales Representative
Charger Logistics Inc
Calgary, AB
- Full-time
…with Inbound leads, as well as maintaining an Outbound book of business. This individual will be responsible for creating a welcoming environment for our clientele following up on leads,…
Added 2 hours ago
W
Medical Tourism Agents
WaldisPay
Toronto, ON
- Contract
Experience in medical tourism, healthcare business development, hospital partnerships, hospitality, or international patient coordination.
Added 2 hours ago
M
Bilingual Customer Service Representative
Miele
Vaughan, ON
- Full-time
Participate regularly in training sessions and development programs to continuously improve your product knowledge and performance
Added 3 hours ago
Starbucks Barista
Canad Inns
Winnipeg, MB
These responsibilities are representative of the role and may include additional duties as required.
Added 3 hours ago
C
Financial Services Representative
CIBC
High River, AB
- Full-time
…top employer in Canada, providing opportunities for growth, development, and collaboration with talented colleagues across the…
Added 3 hours ago
Junk Removal Specialist
1-800-GOT-JUNK?
Calgary, AB
Junk Removal Specialist / Route Sales Representative
Added 4 hours ago
TA
Outside Sales Representative
The Acquisition Group
AB
- Full-time
Achieve sales goals while developing valuable business skills

Pattison Food Group

Customer Experience Representative

Langley (District), BC, Canada
Langley Office - Langley BC, Canada

$45,356.00 - $56,695.00

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Job details

Pay: $45,356.00 - $56,695.00
Experience: A minimum of 1-2 years of experience in customer service.
Posting language: English
Posted: Oct 30, 2026

Original job description

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.

Make a difference for our customers – and open the door to a bigger career.

We have exciting opportunities for full-time & part-time Customer Experience Representatives to join our team in Langley, BC.

Reporting to the Customer Service Team Lead, you’ll be a trusted voice for our customers - delivering meaningful experiences and helping them feel confident when shopping with us.

In this role, you’ll build valuable skills and gain exposure across the business, with opportunities to grow your career within Pattison Food Group.

Our full-time position requires 5 shifts (8 hours) & part-time position requires 3 shifts (8 hours) between the operating hours of:

Monday to Thursday from 6:00 a.m. PDT to 8:00 p.m. PDT
Friday to Sunday from 6:00 a.m. PDT to 6:00 p.m. PDT

You will be responsible for:

Delivering exceptional customer service experience through phone and email.
Listening, understanding, and resolving customer needs with empathy and efficiency.
Helping customers navigate our online shopping experience and tools.
Documenting and tracking compliments, concerns, complaints, requests for assistance, product, and service inquiries.
Partnering with our ecommerce and store teams to resolve order-related questions.
Assisting customers with our More Rewards loyalty program.
Taking ownership of issues and seeing them through to resolution.
Capturing feedback that helps us continuously improve.

You have:

A minimum of 1-2 years of experience in customer service.
Proficiency with computer applications and a strong aptitude for learning new technologies.
The ability to type a minimum of 50 WPM.
Previous call center experience is an asset.

You are:

Passionate about customer service and genuinely enjoy helping people.
A great multitasker who thrives in a fast-paced environment.
Analytical and critical thinker with strong problem-solving abilities.
Excellent in both verbal and written communication.
Able to adapt and learn new skills within an always-changing and fast-paced environment.

What we offer:

In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!

IND6

Compensation Details:

$45,356.00 - $56,695.00

The compensation offered for this position will take into consideration location, education, skills, experience and other factors.

Apply About employer

More about this job

Responsibilities

The representative will deliver exceptional customer service via phone and email while resolving inquiries and assisting with online shopping tools. They are also responsible for documenting customer feedback and collaborating with internal teams to ensure order resolution.

Requirements

Candidates must have 1-2 years of customer service experience and the ability to type at least 50 WPM. Proficiency with computer applications and strong problem-solving skills are essential for this role.

Skills

Customer service
Communication
Problem-solving
Computer proficiency
Typing
Multitasking
Analytical thinking
Empathy
Conflict resolution
Technical aptitude

Benefits

Health benefits
Company pension plan
Free parking
Exclusive team member offers
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Retail
Grocery
Call Center
Loyalty Program
More Rewards
Ecommerce
Data Entry
Communication Skills
Problem Solving
Computer Literacy
Typing Speed
Customer Support
Feedback Management
Order Processing

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