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Added 11 mins ago
V
Project Manager (Engineering Applications)
VueReal
Waterloo, ON
- Full-time
Continuous learning and development isn’t just part of our culture, it’s what our company is built upon.
Added 11 mins ago
U
Route Service Supervisor - UniFirst Canada
UniFirst
ON
- Full-time
At UniFirst, we Always Deliver - for our customers and our people. As a Route Service Supervisor you’ll lead and work alongside a team of Route Service Representatives who service a diverse…
Added 11 mins ago
OH
Lead, Capacity, Access and Flow
Ontario Health
Kingston, ON · Ottawa, ON · Peterborough, ON · Port Hope, ON · Whitby, ON
- Full-time
Added 11 mins ago
UO
Research Assistant-2
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 11 mins ago
UO
Research Assistant-2
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- $4,597.8 to $5,469.59 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 11 mins ago
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TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
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Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 11 mins ago
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Senior Market Risk Analyst (5622)
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- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 11 mins ago
NC
Regional Learning Quality Specialist - Technology Training (2 positions available)
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- Full-time
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Added 25 mins ago
7
Store Leader (Manager) Trainee
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St. Paul, AB · Vermilion, AB
- Full-time
…retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees…
Added 25 mins ago
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Travel Nurse - Nurse Practitioner
Bayshore HealthCare
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- Full-time
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Travel Nurse - Nurse Practitioner
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Calgary, AB
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Added 25 mins ago
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Travel Nurse - Nurse Practitioner
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Winnipeg, MB
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Travel Nurse - Nurse Practitioner
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Toronto, ON
- Full-time
Continual learning and professional development
Added 25 mins ago
SS
General Manager
Sienna Senior Living
Clarence-Rockland, ON
- Full-time
Join our compassionate and dynamic team as the General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and…
Added 25 mins ago
AS
ASD-E Behaviour Intervention Mentor 10-month - Jordan's Principle (TERM)
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- Full-time
…direct services to students through evidence-based interventions and strategies to accomplish the desired end. It is expected that such strategies will lead to development of social skills,…
Added 25 mins ago
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Senior Plant Engineer
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- Full-time
Lead the technical development of facility projects, including scope definition, design, cost estimating, economic evaluation and preparation of project justifications to support investment…
Added 25 mins ago
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- Full-time
Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
Added 25 mins ago
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Supervisor, Facilities Services & Trades Safety
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- Full-time
Lead the daily operations of assigned Facilities Management trades employees and coordinate work activities across Mechanical Services, Electrical Services, District Energy, contractors,…
Added 25 mins ago
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AI Development Manager
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Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
You will lead the development of shared AI/ML capabilities powering commercial products and services. Working with product and platform teams, you will own, develop and sustain harnesses…
Added 25 mins ago
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Montreal, QC
- Full-time
Lead the development of detailed project baseline schedules, including the identification of key milestones, critical paths, and resource levelling requirements, ensuring alignment with…
Added 25 mins ago
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- Full-time
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Added 26 mins ago
BH
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Added 26 mins ago
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Pattison Food Group

Customer Experience Representative

Langley (District), BC, Canada
Langley Office - Langley BC, Canada

$45,356.00 - $56,695.00

Apply About employer

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Job details

Pay: $45,356.00 - $56,695.00
Experience: A minimum of 1-2 years of experience in customer service.
Posting language: English
Posted: Oct 30, 2026

Original job description

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.

Make a difference for our customers – and open the door to a bigger career.

We have exciting opportunities for full-time & part-time Customer Experience Representatives to join our team in Langley, BC.

Reporting to the Customer Service Team Lead, you’ll be a trusted voice for our customers - delivering meaningful experiences and helping them feel confident when shopping with us.

In this role, you’ll build valuable skills and gain exposure across the business, with opportunities to grow your career within Pattison Food Group.

Our full-time position requires 5 shifts (8 hours) & part-time position requires 3 shifts (8 hours) between the operating hours of:

Monday to Thursday from 6:00 a.m. PDT to 8:00 p.m. PDT
Friday to Sunday from 6:00 a.m. PDT to 6:00 p.m. PDT

You will be responsible for:

Delivering exceptional customer service experience through phone and email.
Listening, understanding, and resolving customer needs with empathy and efficiency.
Helping customers navigate our online shopping experience and tools.
Documenting and tracking compliments, concerns, complaints, requests for assistance, product, and service inquiries.
Partnering with our ecommerce and store teams to resolve order-related questions.
Assisting customers with our More Rewards loyalty program.
Taking ownership of issues and seeing them through to resolution.
Capturing feedback that helps us continuously improve.

You have:

A minimum of 1-2 years of experience in customer service.
Proficiency with computer applications and a strong aptitude for learning new technologies.
The ability to type a minimum of 50 WPM.
Previous call center experience is an asset.

You are:

Passionate about customer service and genuinely enjoy helping people.
A great multitasker who thrives in a fast-paced environment.
Analytical and critical thinker with strong problem-solving abilities.
Excellent in both verbal and written communication.
Able to adapt and learn new skills within an always-changing and fast-paced environment.

What we offer:

In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!

IND6

Compensation Details:

$45,356.00 - $56,695.00

The compensation offered for this position will take into consideration location, education, skills, experience and other factors.

Apply About employer

More about this job

Responsibilities

The representative will deliver exceptional customer service via phone and email while resolving inquiries and assisting with online shopping tools. They are also responsible for documenting customer feedback and collaborating with internal teams to ensure order resolution.

Requirements

Candidates must have 1-2 years of customer service experience and the ability to type at least 50 WPM. Proficiency with computer applications and strong problem-solving skills are essential for this role.

Skills

Customer service
Communication
Problem-solving
Computer proficiency
Typing
Multitasking
Analytical thinking
Empathy
Conflict resolution
Technical aptitude

Benefits

Health benefits
Company pension plan
Free parking
Exclusive team member offers
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Retail
Grocery
Call Center
Loyalty Program
More Rewards
Ecommerce
Data Entry
Communication Skills
Problem Solving
Computer Literacy
Typing Speed
Customer Support
Feedback Management
Order Processing

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