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Added 7 mins ago
CA
Sales Manager-Crown Nissan
Crown Auto Group
Winnipeg, MB
- Full-time
Lead, coach, train and develop a team of Product Advisors to achieve sales and customer satisfaction goals
Added 7 mins ago
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Project Manager (Engineering Applications)
VueReal
Waterloo, ON
- Full-time
…clients, supporting their success through every stage of the product…
Added 7 mins ago
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Route Service Supervisor - UniFirst Canada
UniFirst
ON
- Full-time
At UniFirst, we Always Deliver - for our customers and our people. As a Route Service Supervisor you’ll lead and work alongside a team of Route Service Representatives who service a diverse…
Added 7 mins ago
A
Talent Management Consultant
Accenture
Calgary, AB
- Full-time
…function-specific models across the value chain (sales, marketing, product development, R&D, finance, HR, IT, supply chain/logistics, procurement, and other services such as legal, real…
Added 7 mins ago
EM
Process Engineer - SMT Support
Evertz Microsystems Limited
Burlington, ON
- Full-time
Lead root cause investigations for yield, quality, and reliability issues using structured problem-solving techniques.
Added 7 mins ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
Lead departmental projects: Drive process improvements, system enhancements, and risk mitigation initiatives for CDD operations.
Added 7 mins ago
T
AVP Business Operations - BWI Technology
TD
Toronto, ON
- Full-time
Data, Analytics & Reporting Services: Lead alignment to GTS processes, with associated metrics to align strategy to objectives & deliverables. Deliver Business specific metrics and…
Added 7 mins ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
Pioneer and lead in the xVA system replacement project and play a critical role in data & system analysis, requirement drafting & testing regarding internal controls & reporting, new deal…
Added 7 mins ago
Product Manager, Terminal Payments
Stripe
Toronto, ON
Lead product discovery and roadmapping conversations with enterprise users, balancing their specific requirements with investments that benefit Stripe’s broader platform
Added 7 mins ago
Customer Account Executive II
Nitro
Toronto, ON
We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
Added 16 mins ago
Electrical/Electronic Design Engineer
National Research Council Canada
Ottawa, ON
NRC Automotive and Surface Transportation (AST) Research Centre has the mandate to advance product and process technologies for producing more efficient, safe, affordable and…
Added 22 mins ago
G
Customer Success & Growth Manager (October 30, 2026)
GoFleet
Mississauga, ON
- Full-time
Spot expansion opportunities from how customers use the product and advance them to a decision.
Added 22 mins ago
Gerant de la boutique - Montreal Eaton Centre
Lush Handmade Cosmetics
Montreal, QC
Added 22 mins ago
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Senior DevOps Developer
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
…closely with data engineering, analytics, data science, and product teams to establish and enforce DevOps best practices across the data platform…
Added 22 mins ago
B
AI Development Manager
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
You will lead the development of shared AI/ML capabilities powering commercial products and services. Working with product and platform teams, you will own, develop and sustain harnesses…
Added 22 mins ago
BP
Retail Lead
Bass Pro Shops
Abbotsford, BC
- Full-time
Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.
Added 22 mins ago
BB
Associé(e) principal(e) des ventes au détail / Senior Retail Sales Associate
Best Buy Canada
Canada
- Full-time
Grow your career in similar roles (sr. admin specialist, sr. product process specialist, sr. fulfillment specialist) or development roles (team lead, assistant store leader, store leader).
Added 22 mins ago
C&
Production Planner
Communications & Power Industries (CPI)
Georgetown, ON
- $66,000 CAD / year
- Full-time
…milestones into executable production plans across sustaining, New Product Introduction (NPI), and large program builds. This role balances material availability, capacity, and inventory…
Added 22 mins ago
M
AVP, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
As AVP, GTO Strategy & Transformation, you will lead GTO's strategy, transformation agenda, and multi-year roadmap, while also overseeing the GTO global AI platform roadmap. Your focus will…
Added 22 mins ago
Product Owner, Direct Venture
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
The Product Owner is accountable for the success, performance, and evolution of an assigned insurance product or capability within Wawanesa’s Direct-to-Member (D2M) business. As the…
Added 22 mins ago
B
Sr. Technical GEO/SEO Specialist
Borrowell
Remote, Canada
- $85,000 to $110,000 CAD / year
- Full-time
- Remote
…competitive rates. Additionally, we offer personalized financial product recommendations from Canada’s most trusted providers based on each member’s credit profile and financial…
Added 22 mins ago
FM4 Commissioning Manager
VCNA
Bowmanville, ON
Lead the Plant team through wet commissioning, startup, performance testing, ramp-up and stabilization, while providing concise status reporting and escalating unresolved safety, technical,…
Added 22 mins ago
R
Rédacteur technique et illustrateur en aéronautique – Bulletins de service et catalogues de pièces illustrés / Aerospace Technical Writer & Illustrator – Service Bulletins and Illustrated Parts Catalog
RTX
Longueuil, QC
- Full-time
Added 22 mins ago
Manager, Financial Analysis - Finance
Scotiabank
Toronto, ON
Supervise monthly G/L lead sheet attestation while identifying, investigating and resolving variances as required from Regulatory and Compliance department
Added 22 mins ago
OS
Seasonal Sales Support (Part-Time) - Diesel Vancouver Outlet
OTB Spa
Richmond, BC
- Part-time
…bring innovative ideas an entrepreneurial spirit to be the lead in our ambitious success…

Pattison Food Group

Customer Experience Representative

Langley (District), BC, Canada
Langley Office - Langley BC, Canada

$45,356.00 - $56,695.00

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Job details

Pay: $45,356.00 - $56,695.00
Experience: A minimum of 1-2 years of experience in customer service.
Posting language: English
Posted: Oct 30, 2026

Original job description

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.

Make a difference for our customers – and open the door to a bigger career.

We have exciting opportunities for full-time & part-time Customer Experience Representatives to join our team in Langley, BC.

Reporting to the Customer Service Team Lead, you’ll be a trusted voice for our customers - delivering meaningful experiences and helping them feel confident when shopping with us.

In this role, you’ll build valuable skills and gain exposure across the business, with opportunities to grow your career within Pattison Food Group.

Our full-time position requires 5 shifts (8 hours) & part-time position requires 3 shifts (8 hours) between the operating hours of:

Monday to Thursday from 6:00 a.m. PDT to 8:00 p.m. PDT
Friday to Sunday from 6:00 a.m. PDT to 6:00 p.m. PDT

You will be responsible for:

Delivering exceptional customer service experience through phone and email.
Listening, understanding, and resolving customer needs with empathy and efficiency.
Helping customers navigate our online shopping experience and tools.
Documenting and tracking compliments, concerns, complaints, requests for assistance, product, and service inquiries.
Partnering with our ecommerce and store teams to resolve order-related questions.
Assisting customers with our More Rewards loyalty program.
Taking ownership of issues and seeing them through to resolution.
Capturing feedback that helps us continuously improve.

You have:

A minimum of 1-2 years of experience in customer service.
Proficiency with computer applications and a strong aptitude for learning new technologies.
The ability to type a minimum of 50 WPM.
Previous call center experience is an asset.

You are:

Passionate about customer service and genuinely enjoy helping people.
A great multitasker who thrives in a fast-paced environment.
Analytical and critical thinker with strong problem-solving abilities.
Excellent in both verbal and written communication.
Able to adapt and learn new skills within an always-changing and fast-paced environment.

What we offer:

In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!

IND6

Compensation Details:

$45,356.00 - $56,695.00

The compensation offered for this position will take into consideration location, education, skills, experience and other factors.

Apply About employer

More about this job

Responsibilities

The representative will deliver exceptional customer service via phone and email while resolving inquiries and assisting with online shopping tools. They are also responsible for documenting customer feedback and collaborating with internal teams to ensure order resolution.

Requirements

Candidates must have 1-2 years of customer service experience and the ability to type at least 50 WPM. Proficiency with computer applications and strong problem-solving skills are essential for this role.

Skills

Customer service
Communication
Problem-solving
Computer proficiency
Typing
Multitasking
Analytical thinking
Empathy
Conflict resolution
Technical aptitude

Benefits

Health benefits
Company pension plan
Free parking
Exclusive team member offers
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Retail
Grocery
Call Center
Loyalty Program
More Rewards
Ecommerce
Data Entry
Communication Skills
Problem Solving
Computer Literacy
Typing Speed
Customer Support
Feedback Management
Order Processing

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