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Added 8 mins ago
F
Regional Operations Manager - Abbotsford- BC
Foodtastic
Abbotsford, BC
- Full-time
Reporting to the Director of Operations, the Regional Operations Manager acts as the Restaurant’s primary point of contact and is responsible to partner with Managers and Franchisees to…
Added 2 hours ago
KC
Pharmacy Manager / Licensee
Kenron Compounding Pharmacy
Calgary, AB
- $66 to $70 CAD / hour
- Full-time
…operational alignment across the business. It is part of the Pharmacy Manager / Licensee role and is not a separate Regional Pharmacy Manager…
Added 2 hours ago
Q
Regional Marketing Manager – North America
QIMA
Montreal, QC
- Full-time
QIMA is seeking a Regional Marketing Manager – North America to own and drive marketing performance for our consumer product division. This role is responsible for turning market…
Added 3 hours ago
L&
Account Services Representative
Long & McQuade Musical Instruments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Provide monthly status reports to the Account Services Regional Manager
Added 3 hours ago
WF
Whole Body Team Leader (Body Care, Makeup, Vitamins, Nutrition Department Manager)
Whole Foods Market
Ottawa, ON
- Full-time
…strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including…
Added 3 hours ago
C
STORE MANAGER - YORKDALE
Celine
Toronto, ON
- Full-time
Engage in the recruiting process of staff along with Human Resources and Regional Manager
Added 3 hours ago
IB
Product Operations Manager
Indigo Books & Music
Regina, SK
- From $50,000 CAD / year
- Full-time
Manager once Removed (MOR): Regional Director/District Manager
Added 4 hours ago
G
HSE Coordinator - Infrastructure
Graham
Vancouver, BC
- Full-time
Graham is actively recruiting an HSE Coordinator to support the Infrastructure Division in B.C. Reporting to the Senior Regional HSE Manager, the HSE Coordinator serves as the on‑site…
Added 4 hours ago
M
IAM RBAC Business Solution Analyst Lead
Marsh
Toronto, ON
- Full-time
…IdentityIQ, SailPoint Identity Security Cloud, Oracle Identity Manager (OIM), or…
Added 4 hours ago
Animal Welfare Officer
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Ladysmith, BC · Lantzville, BC · Nanaimo, BC
Reporting to the Regional Manager Animal Protection, this position responds to concerns and complaints of animal cruelty within the assigned geographic area. This includes conducting…
Added 4 hours ago
Maintenance & Asset Manager
Connective
Kamloops, BC · Vancouver, BC
The Maintenance and Asset Manager will ensure all properties, both owned and leased by Connective, are functioning safely, efficiently, and effectively. This may include performing a…
Added 4 hours ago
NC
Store Manager
NAPA Canada
Fort Saskatchewan, AB
- Full-time
…success of our stores. At NAPA, we believe that an excellent manager is distinguished by their leadership skills, open-mindedness, and active engagement. Our store team members are kind,…
Added 4 hours ago
NC
Sales and Service Coordinator
NAPA Canada
L'Orignal, ON
- Full-time
You will work in close collaboration with the Sales Manager.
Added 4 hours ago
T
TW – Sales Manager – Gérant.e des ventes
Traction
Mississauga, ON
- Full-time
Work with Traction Regional Management and Distribution Center Management to develop, plan and implement programs, promotions, product launches and training programs
Added 4 hours ago
SC
Team Leader – Ecology & Biodiversity (Pacific Region)
SLR Consulting
Kamloops, BC · Kelowna, BC · Vancouver, BC
- Full-time
The Team Leader is the accountable leader for a defined team within SLR’s Canadian Pacific Regional Practice Area (typically responsible for 5 or more team members), providing leadership…
Added 4 hours ago
Ops Support Rep Shipment Resolution - Burnaby - Temporary
Purolator
Burnaby, BC
Audit arrivals and communicate any delays to the Unit Manager and Regional Retail Manager
Added 5 hours ago
A
Area Manager
Avana
Saskatoon, SK
- Full-time
The Area Manager is accountable for the operational, financial, and service performance of an assigned portfolio of approximately 1,000 to 1,500 residential units across multiple…
Added 5 hours ago
A
Senior Manager, Global Retail Talent Development
ARC'TERYX
North Vancouver, BC
- Full-time
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build…
Added 5 hours ago
NH
REGISTERED NURSE (RN), PRIMARY CARE
Northern Health - BC
Houston, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Primary Care Nurse (PCN) practices in accordance with the standards of professional practice…
Added 5 hours ago
NH
DIETITIAN, PRIMARY CARE
Northern Health - BC
Houston, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, and within the context of a person and family-centered model of care and in accordance with…
Added 5 hours ago
AE
Senior Manager, Global Retail Talent Development
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build…
Added 5 hours ago
N
Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
· Lead the planning and delivery of regional and global omnichannel projects, translating requirements into detailed plans, task-level estimates, timelines and quality objectives.
Added 5 hours ago
N
Manager, Health Economics and Outcomes Research
Novartis
Toronto, ON
- Full-time
· Lead the development of optimal brand pricing strategies in collaboration with Global and Regional Pricing and Reimbursement teams and Brand Directors or Managers.
Added 5 hours ago
N
Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
· Lead the planning and delivery of regional and global omnichannel projects, translating requirements into detailed plans, task-level estimates, timelines and quality objectives.
Added 5 hours ago
N
Manager, Health Economics and Outcomes Research
Novartis
Toronto, ON
- Full-time
· Lead the development of optimal brand pricing strategies in collaboration with Global and Regional Pricing and Reimbursement teams and Brand Directors or Managers.

Pattison Food Group

Kroll Workflow Support Trainer

Langley (District), BC, Canada
Langley Office - Langley BC, Canada

$66,292.00 - $140,00.00 · Full-time

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Job details

Pay: $66,292.00 - $140,00.00
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members.

We’re seeking a knowledgeable and dynamic Kroll Workflow Support Trainer to support the rollout of a paperless workflow initiative across our pharmacy network. In this role, you will play a key part in ensuring a smooth transition to digital processes by equipping pharmacy teams with the skills and confidence to use Kroll effectively in a paperless environment.

This temporary position is expected to last 22 months.

You will be responsible for:

Training Delivery:

Supporting the delivery of engaging training sessions (in-person and virtual) on Kroll paperless workflow functionalities.
Providing hands-on training during go-live periods at pharmacy locations – out-of-town travel is required to locations across Western Canada.

Change Management Support:

Acting as a change champion, helping team members adapt to the new Kroll paperless Workflow.
Facilitating adoption through clear communication and targeted coaching.

Troubleshooting & Feedback:

Serving as a point of contact for Kroll workflow and training-related issues during rollout.
Actively listening and gathering feedback from pharmacy teams and reporting to the Regional Manager, Pharmacy Operations.

You have:

2 or more years of experience with Kroll Paperless Pharmacy Management Software.
A solid understanding of pharmacy operations, with a focus on transitioning from traditional paper-based processes to paperless workflows and systems.
Experience working in a community pharmacy dispensary is an asset.
A Pharmacy Assistant, Registered Pharmacy Technician or Pharmacist designation is an asset.
Experience using ServiceNow or similar ticketing systems to manage, track, and appropriately escalate requests is an asset.
A valid driver’s licence and vehicle with the ability to travel to assigned pharmacy locations.

You are:

A supportive trainer, guiding teams through change with empathy and encouragement.

A clear communicator, with the ability to communicate effectively with pharmacy teams, regional managers and cross-functional business areas.

Solutions focused, proactively identifying and troubleshooting issues, using feedback to improve training delivery and system usability.

A collaborative partner, working well with cross-functional teams to achieve shared goals.

Organized and detail oriented, managing tasks efficiently and maintaining clear and consistent documentation.

Adaptable and mobile, with flexibility to travel to pharmacy locations across Western Canada and thrive in a hands-on environment during rollout phases.

Able to work independently, exercise sound judgement, and escalate concerns appropriately when required.

Compensation Details:

$66,292.00 - $140,00.00

The compensation offered for this position will take into consideration location, education, skills, experience, and other factors.

IND6

Join our Team!

Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals. If you are a positive, customer-focused individual, we would love to hear from you. Apply today and join our growing team!

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More about this job

Responsibilities

The trainer will facilitate the rollout of a paperless workflow initiative by delivering training sessions and providing hands-on support at pharmacy locations. They will also act as a change champion, troubleshooting issues and gathering feedback to ensure successful system adoption.

Requirements

Candidates must have at least 2 years of experience with Kroll Paperless Pharmacy Management Software and a valid driver's license for travel. A background in pharmacy operations or a relevant professional designation is considered an asset.

Skills

Pharmacy Operations
Training Delivery
Change Management
Troubleshooting
Communication
Coaching
ServiceNow
Documentation
Project Implementation

Visa sponsorship

Not detected in the job text

Keywords

Kroll
Pharmacy
Workflow
Training
Change Management
Paperless
ServiceNow
Pharmacy Assistant
Pharmacist
Pharmacy Technician
Retail
Healthcare
Digital Transformation
Coaching
Troubleshooting
Documentation
Western Canada

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