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Payments Canada

Senior Compliance Officer

Toronto, ON, Canada
Ottawa, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2025 alone, our systems cleared approximately $103 trillion or $411.9 billion every business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!

| Who we are

We are a public purpose, non-profit organization situated at the center of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars’ worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star:

Inspire trust, build community and enable change.
Payments Canada - where our country connects

| Our culture
With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today!
You need to work here if

You love working with passionate, ambitious and collaborative colleagues.
You want to be challenged and lead unique initiatives.
You want to grow, develop and become a subject matter expert in your field.
You want your work to make an impact in your community and country.

Come and join us - where payments meet purpose!

| What we are looking for

Functioning as part of a collegial team under general supervision, the Senior Compliance Officer is responsible for:

Member Compliance

Provide guidance and compliance advice to members and internal stakeholders with respect to member compliance matters, including inquiries escalated to the member compliance team.
Collaborate with cross-functional teams, including Legal, Operations, Risk, Finance and external stakeholders to resolve compliance and membership matters.
Provide guidance on escalations for potential contraventions.
Support the investigation of potential contraventions under the Compliance By-law, including assessing evidence, corresponding with parties, preparing investigation summaries and hearing materials, and supporting compliance proceedings, where necessary.
Manage the end-to-end membership application and registration process, including interpreting legislative and by-law requirements, assessing applicant eligibility and supporting documentation, engaging directly with applicants to resolve deficiencies, and preparing membership recommendations for Board approval.
Participate on the operational incident review team and provide advice and guidance with respect to any necessary follow up on member operational incidents.
Provide input and recommendations to mature the member compliance program by identifying process improvements and supporting implementation for current and future systems.
Develop, maintain and enhance compliance procedures, process documentation and guidance material to support the member compliance program.
Provide guidance and compliance advice with respect to the development of new by-laws and rules and by-law and rule amendments, as applicable.
Draft supporting documentation such as training/education materials, reports to Board, correspondence, etc. as required.
Maintain inventory of high-risk compliance requirements and supporting information.
Maintain and update member compliance logs where applicable.
Participate on member Working Group calls (e.g. Image and Paper Working Group, EPayments Working Group, etc.), where necessary, as the compliance subject matter expert.
Prepare recommendations to the CEO regarding member requests for extension of the use of financial institution numbers (FINs), including working with relevant members on transition plan, follow up and subsequent closure of the FINs.
Assist colleagues with other related tasks and/or projects, as required.

Corporate Compliance

Where applicable, provide support on the annual executive attestation process, including working with business units to review applicable controls and coordinate with applicable executive team members for annual sign off.
Where applicable, work with business units on plans to become compliant with legislative or regulatory requirements, including review of materials and tracking of progress.
Coordinate with applicable business units on training required under legislation.

Technical Competencies

Understanding of legislation, regulations, and rules and their application to Payments Canada and members.
Exceptional written and oral communication skills.
Ability to identify risks and potential solutions.
Ability to manage a wide range of projects and initiatives simultaneously, working effectively in an environment of change.
Ability to work independently and as part of a team to produce high quality work.
Problem analysis and problem-solving skills.
Information gathering and monitoring skills

Personal Competencies

Critical reasoning and analytical thinking.
Displays social and self-awareness.
Develops and applies innovative solutions as appropriate.
Ability to quickly establish and maintain credibility and respect among stakeholders, members and peers (good team player)
Exercises a high degree of initiative and flexibility.
Recognizes the importance of strong communication and interpersonal skills.
Excellent organizational and time management skills.
Committed to continuous learning and skills development.
Acts decisively and assertively as needed
Demonstrates excellent judgment and discretion

| What you need to be successful

Undergraduate degree in law, political science, business administration, or related field.
Minimum of five (5) years’ experience within the financial services industry, preferably in a compliance function.
Experience in liaising with internal and external stakeholders at all levels.
Experience in delivering reports and briefings to senior leadership.
Knowledge of relevant legislative and regulatory requirements.
Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.

| Salary range

Our target starting rate for this role is $100,300 with flexibility based on your experience and qualifications. The full salary range and benefits package are detailed below.

Please submit your application by August 14, 2026.

| What's in it for you?

Flexible, hybrid (remote/office) environment.
Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
26 weeks of paid maternity and parental leave top-up (if eligible)
Rewards and recognition program.
Access to office gym facilities.
Internal and external professional development opportunities.
Fun team and organizational events.
Monthly all staff forums led by our Executive Leadership Team .

| Our Commitment to Fair Hiring

At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements.

It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions.

| Our diversity, inclusion and equity commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.

Apply About employer

More about this job

Responsibilities

The Senior Compliance Officer provides guidance on member compliance, investigates potential contraventions, and manages membership application processes. They also support corporate compliance initiatives, including executive attestations and regulatory training coordination.

Requirements

Candidates must hold an undergraduate degree in law, political science, business administration, or a related field. A minimum of five years of experience within the financial services industry, specifically in a compliance function, is required.

Skills

Compliance advice
Regulatory compliance
Risk assessment
Policy development
Stakeholder management
Project management
Problem analysis
Written communication
Oral communication
Legislative interpretation
Investigation support
Process improvement
Analytical thinking
Time management
Financial services industry knowledge

Benefits

Flexible hybrid work environment
Annual variable bonus
Health and dental benefit coverage
Mental health coverage
Life insurance
Health spending account
Paid vacation
Paid sick and personal days
December holiday shutdown
Cultural holiday observance days
Paid maternity and parental leave top-up
Rewards and recognition program
Office gym facilities
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Compliance
Financial Services
Regulatory Requirements
Payments Canada
Risk Management
By-law
Membership Application
Operational Incident Review
Executive Attestation
Legislative Compliance
Stakeholder Engagement
Policy Documentation
Internal Controls
Reporting
Subject Matter Expert
Financial Institution Numbers
Audit Support
Process Documentation
Cross-functional Collaboration
Strategic Planning

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