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Added 8 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…ensuring the reliability, scalability, and security of critical business systems. This role champions a portfolio of SaaS (i.e., cloud-based) and on-premise applications, modern ERP…
Added 8 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…information management functions. This role ensures that corporate systems - including major enterprise systems and other business applications - are reliable, secure, and aligned with…
Added 8 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Assist in the implementation and administration of Human Resources systems, programs, and process improvements.
Added 8 mins ago
ZA
Project Manager
Zeidler Architecture
Calgary, AB
- Full-time
Coordinate and oversee project activities, ensuring alignment with office Project Delivery processes, filing systems, and documentation standards.
Added 8 mins ago
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Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Maintains and organizes Network documentation, records, filing systems, and shared digital workspaces.
Added 8 mins ago
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Miramar Property Management | Trivest Condominiums
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- Full-time
Solid accounting skills, with familiarity in GAAP or other relevant standards and experience working with accounting software or ERP systems.
Added 8 mins ago
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- $100,000 to $105,000 CAD / year
- Full-time
…Tier III, where you’ll play a critical role in protecting the systems and digital infrastructure that support millions of transactions. Reporting to the Leader, Security Incident…
Added 8 mins ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Field of study: Accounting, Finance, Business Administration, or a related field.
Added 8 mins ago
EG
Collections Operations Manager - Surrey
Emterra Group
Surrey, BC
- Full-time
…Aboriginal and Minority Supplier Council (CAMSC), the Canadian Women Business Enterprise National Council (WBE), and WEConnect…
Added 38 mins ago
A
Project Manager
Actalent
Longueuil, QC
- $46 to $56 CAD / hour
- Contract
The primary focus of this role is the integration of a new CAD software. You will identify business requirements and create acceptance criteria to implement the new CAD tool. Additionally,…
Added 52 mins ago
EP
Sr. Operations Manager – Rating and Forms
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NB · Chiasson Office, NB
- Full-time
6+ years of experience in insurance operations, underwriting operations, product implementation, systems strategy, or business transformation.
Added 52 mins ago
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- Full-time
Experience with data management systems and financial reporting systems.
Added 52 mins ago
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Toronto, ON
- Full-time
…we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud…
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Added 2 hours ago
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Experience in seasonal, event-driven, hospitality, recreation, parking, accommodation or similar operations, including implementation of new services, systems or business processes.
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Payments Canada

Senior HR Business Partner

Ottawa, ON, Canada
Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2025 alone, our systems cleared approximately $103 trillion or $411.9 billion every business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!

| Who we are

We are a public purpose, non-profit organization situated at the center of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars’ worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star:

Inspire trust, build community and enable change.
Payments Canada - where our country connects

| Our culture
With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today!
You need to work here if

You love working with passionate, ambitious and collaborative colleagues.
You want to be challenged and lead unique initiatives.
You want to grow, develop and become a subject matter expert in your field.
You want your work to make an impact in your community and country.

Come and join us - where payments meet purpose!

| What we are looking for

The Senior Human Resources Business Partner (SHRBP) works as a strategic partner and internal advisor, driving initiatives that directly impact employee engagement, organizational effectiveness, organizational change, operational efficiency and workplace culture.

While championing retention, equity and holistic professional development for mid-level managers and early-career talent the SHRBP is also a trusted strategic advisor to the senior leadership team.

Duties and Responsibilities

Strategic Alignment and Advisory

Proactively partner with leaders to identify and understand the strategic people issue specific to their business units. Deliver innovative HR solutions that support the achievement of current, emerging and shifting operational objectives.
Act as a trusted advisor providing advice, guidance and high-impact coaching across all job levels; advising executives and senior management on leadership dynamics and succession, while counseling leaders and employees on performance, career progression and professional development.
Cultivate deep, consultative relationships with business leaders, ensuring that all advice, guidance and interventions directly align with business priorities.
Lead and contribute to cross-functional HR projects and strategic initiatives aligned with the overarching People Strategy.

Workforce Strategy, Analytics and Total Rewards

Act as a key partner in building, forecasting and managing annual workforce plans and headcount budgets. Conduct capability gap analyses, identify critical and vulnerable roles and drive proactive succession planning and talent pipeline strategies to ensure sustainable operational capacity.
Translate complex data sets, dashboards, turnover trends, retention risks and compensation equity metrics into actionable, evidence-based business insights.
Partner closely with the Organizational Design and Total Rewards team to guide business leaders through annual compensation cycles, merit reviews and performance incentive programs. Provide strategic advisory on promotional off-cycles, job evaluations, market rate adjustments and customized retention packages in compliance with corporate compensation governance.

Organizational Effectiveness, Change and Workplace Relations

Champion organizational change by collaborating with business leaders, talent management and other internal departments to build and execute timely, structured communication, restructuring and action plans.
Manage sensitive, confidential and complex HR issues. Conduct thorough, objective investigations into workplace complaints and disputes, liaising with internal and external legal counsel as required to mitigate risk and ensure compliance.
Champion employee engagement initiatives, facilitating employee and leadership feedback through surveys, focus groups and analytics and co-creating actionable improvement plans with business units.

Culture, Employee Engagement and Culture

Drive an exceptional employee experience across the full employee lifecycle by actively fostering a culture of inclusion, psychological safety and employer branding initiatives.
Monitor emerging industry trends, legislative updates and HR best practices, actively benchmarking with industry peers to ensure internal policies, systems and programs remain modern, competitive and compliant.
Liaise with the Marketing and Communications team on all employee-facing communication initiatives to ensure consistent, transparent messaging.

Professional Competencies

Develop and Mentor others: Supporting others to develop and learn, recognizing their achievements, and building an organizational culture where knowledge and growth are valued and rewarded.
Demonstrate Mature Confidence: Demonstrating confidence and realistic trust in one's own abilities. Understanding and managing their own emotions and drives, and the impact of self on others to minimize counterproductive actions, instill trust and inspire others.
Think Strategically: Seeing and synthesizing different sides of an issue, examining the full range of options and outcomes, and building intellectual frameworks to guide analysis and action.
Make Decisions: Using critical thinking, good business sense and organizational values to make decisions involving varying levels of risk and ambiguity.
Drive Success: Understanding the workings, structure, culture, as well as the distribution of power within and beyond the organization; utilizing this understanding to solve problems and achieve desired outcomes.
Apply Business Acumen: Continually seeking new ways to enhance performance, improve results and/or transform the business and the industry in which it operates.

| What you need to be successful

Bachelor’s degree in human resources, Business Administration, Industrial Relations, or a related discipline (or equivalent practical experience).
Minimum seven (7) years of progressive HR experience, including at least three (3) years’ operating as an HR Business Partner directly advising senior and executive leaders.
CHRP or CHRL designation is strongly preferred.
Deep, applied knowledge of relevant federal and provincial employment standards, human rights codes and workplace regulations.
Comprehensive command of contemporary HR disciplines, including workforce planning, job evaluation, succession management and employee relations frameworks.
Proficiency with productivity platforms (Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, and/or Google Workspace) and hands-on familiarity with Human Resources Information Systems (HRIS) and Applicant Tracking Systems (ATS).
Superior written and verbal communication skills, with the ability to draft clear policies, executive presentations and sensitive employee correspondence.
Demonstrated ability to coordinate multiple high-priority deadlines simultaneously, anticipate bottlenecks, solve problems with minimal oversight and reprioritize effectively when conflicts arise.
Highly developed interpersonal skills with the proven ability to build trust, maintain confidentiality, and sustain good relations with employees across all levels, candidate pools and external partners.
Sound attention to detail, consistently ensuring thoroughness and accuracy across investigative reporting, policy application and data analysis.
Energetic, self-motivated, quick-learner, able to assume full accountability and drive solutions with minimal supervision.

| Salary range

Our target starting rate for this role is $119.850 with flexibility based on your experience and qualifications. The full salary range and benefits package are detailed below.

Please submit your application by November 13, 2026.

| What's in it for you?

Flexible, hybrid (remote/office) environment.
Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
26 weeks of paid maternity and parental leave top-up (if eligible)
Rewards and recognition program.
Access to office gym facilities.
Internal and external professional development opportunities.
Fun team and organizational events.
Monthly all staff forums led by our Executive Leadership Team .

| Our Commitment to Fair Hiring

At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements.

It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions.

| Our diversity, inclusion and equity commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.

Apply About employer

More about this job

Responsibilities

The Senior HR Business Partner acts as a strategic advisor to leadership, driving initiatives in employee engagement, organizational change, and operational effectiveness. They are responsible for workforce planning, managing complex HR issues, and fostering a culture of inclusion and professional development.

Requirements

Candidates must possess a Bachelor's degree in HR or a related field and at least seven years of progressive HR experience, including three years in a business partner role. Proficiency in HRIS, employment law, and strong communication skills are essential for success in this position.

Skills

Strategic HR advisory
Workforce planning
Succession management
Employee relations
Change management
Organizational effectiveness
Performance management
Compensation analysis
Talent pipeline strategy
HRIS proficiency
Data analytics
Coaching
Policy development
Conflict resolution
Business acumen
Leadership development

Benefits

Flexible hybrid work environment
Annual variable bonus
Health and dental coverage
Mental health coverage
Life insurance
Health spending account
Paid vacation
Paid sick and personal days
December holiday shutdown
Cultural holiday observance
Paid maternity and parental leave top-up
Rewards and recognition program
Office gym facilities
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Business Partner
Strategic Planning
Workforce Planning
Succession Planning
Compensation
Performance Management
Employee Engagement
Change Management
HRIS
ATS
Employment Standards
Job Evaluation
Talent Management
Organizational Design
Data Analytics
Coaching
Leadership
Payments Canada
Financial Services
Non-profit
CHRP
CHRL
Microsoft Office
Google Workspace
Policy Development
Investigations
Diversity and Inclusion
Professional Development
Business Acumen

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