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Added 2 mins ago
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Roving Maintenance Technician
Chard
Vancouver, BC
- $70,000 to $73,000 CAD / year
- Full-time
Communicate clearly with your Maintenance Supervisor and each property’s management team to coordinate site visits, keep operations running smoothly and take good care of residents.
Added 2 mins ago
GC
Manufacturing Operations Supervisor
GMS Canada
BC · British Columbia, Canada
- Full-time
The Door Manufacturing Supervisor supports the daily production operations of the door pre-hanging facility by providing hands‑on leadership, coordination, and technical expertise. This…
Added 2 mins ago
T
Field Operations Supervisor
TELECO
Thunder Bay, ON
- Full-time
Role Description Teleco is seeking an experienced, hands-on Field Operations Supervisor to lead and oversee our field services team, coordinate technical projects, and ensure the consistent…
Added 2 mins ago
AM
Senior Electrical Designer
AVL Manufacturing Inc.
Hamilton, ON
- $90,000 to $105,000 CAD / year
- Full-time
…Electrical designer will work closely with the Electrical Design Supervisor to ensure successful project…
Added 2 mins ago
GC
Forklift Operator
GMS Canada
Surrey, BC
- Full-time
…with other team members, the Forklift Operator works to exceed customer…
Added 2 mins ago
SA
Restaurant Shift Supervisor
SSP America
Calgary, AB
- Full-time
Responsibilities As a Restaurant Shift Supervisor Includes
Added 2 mins ago
TH
Plumbing & Electrical Sales Associates Part Time - 7265 Saskatoon South
The Home Depot
Saskatoon, SK
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 2 mins ago
TH
Plumbing And Electrical Sales Associate Part Time - 7255 Cranbrook
The Home Depot
Cranbrook, BC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 2 mins ago
TH
Lumber Sales Associate: Full Time - Prince George
The Home Depot
Prince George, BC
- Full-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 2 mins ago
TH
Lot Associate - Part Time (Cobourg)
The Home Depot
Cobourg, ON
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 2 mins ago
TH
Pro Account Sales Associate Full Time ( BARRHAVEN)
The Home Depot
Canada
- Full-time
Customer Service: Greet and engage with all customers, ensuring a positive experience and addressing inquiries.
Added 2 mins ago
Supervisor, Claims - Accident Benefits
Wawanesa Insurance
AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Toronto, ON · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
The Claims Supervisor contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience by providing leadership to the claims team, focusing on the…
Added 2 mins ago
WM
Licensed 310T Mechanic Afternoon Shift Sign-On Bonus $10 000
Waste Management, Inc. (WM)
Mount Forest, ON
- Full-time
Whether you want to become a lead technician, supervisor, trainer or manager, opportunities exist to grow your career.
Added 2 mins ago
Assistant Aquatic Worker - Panorama Aquatics
Capital Regional District
North Saanich, BC
This position will be a part of the aquatics team and assist to provide the public with a safe and enjoynable experience as an assistant aquatic worker.
Added 2 mins ago
Restaurant Shift Supervisor
SSP
Calgary, AB
Responsibilities as a Restaurant Shift Supervisor includes:
Added 2 mins ago
Commercial Night Shift Supervisor
GardaWorld
Calgary, AB
As a Security Supervisor on one of our commercial sites, you will be leading a team of guards, ensuring that security operations run smoothly and providing exceptional customer service. You…
Added 2 mins ago
Security Supervisor - Fulfillment Centre
GardaWorld
Hamilton, ON · Mount Hope, ON
As a Security Supervisor, you will be leading a team of guards, ensuring that security operations run smoothly and providing exceptional customer service. You will work with people from all…
Added 2 mins ago
RS
Customer Service Associate II
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This…
Added 2 mins ago
T+
Preventative Maintenance Technician. WorldMark Whistler Sundance
Travel + Leisure Co.
Whistler, BC
- Full-time
…strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with…
Added 18 mins ago
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Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
Respond promptly to customer tracing requests
Added 18 mins ago
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Supervisor (Part Time)
Carters Inc.
Toronto, ON
- Part-time
Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
Added 18 mins ago
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Arena Supervisor
City of Cranbrook
Cranbrook, BC
- Full-time
A minimum of two (2) years' experience in an arena icemaker capacity
Added 18 mins ago
PG
CSR - Bilingual I
Paymentus Group Inc
Richmond Hill, ON
- Full-time
Minimum two years of customer service experience.
Added 18 mins ago
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Customer Service, Full-time, SFU Dining Commons, Burnaby
Havergal
Burnaby, BC
- Full-time
Resolve customer concerns and relay relevant information to supervisor.
Added 18 mins ago
DT
Cleaner
Din Tai Fung North America
Vancouver, BC
- $18.25 CAD / hour
- Part-time
…based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or…

Paymentus Group Inc

CSR - Bilingual I

Richmond Hill, ON, L4B 3N9, Canada

$21.25 to $22.00 · Full-time

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Job details

Pay: $21.25 to $22.00
Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Essential Functions/ Responsibilities

Process payments for our client's mutual customers (Inbound and Outbound).
Regular and predictable attendance is an essential function of the job
Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
Follow call center scripts and processes when handling different topics.
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Be available to work on Statutory Holidays and/or as needed by the business.

Education and Experience

Required:

Minimum two years of customer service experience.
A secondary school diploma or minimum of high school diploma.
Inbound call center customer service experience.
Proficient in English and Spanish.

Expected Hours

This is a full time position requiring 40 hours per week with a rotating shift schedule

Each shift will be nine (9) hours with a 1 hour unpaid meal break and two paid 15 minute breaks. Your shifts may be scheduled during the following hours:
- Monday to Friday from 8:00 AM – 12:00 AM midnight; and/or
- Saturday to Sunday from 8:00 AM – 5:00 PM of Work

Hourly Range: $21.25 to $22.00

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and printers.

Physical Demands

The CSR is required to be working at their desk in front of their laptop for the duration of their shift (standing or sitting) with regular breaks.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

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More about this job

Responsibilities

Process inbound and outbound customer payments while assisting clients with inquiries and procedural explanations. Collaborate with internal departments including Operations, Marketing, and Sales to enhance overall client satisfaction.

Requirements

Requires a minimum of two years of customer service experience, specifically within an inbound call center environment. Candidates must possess a high school diploma and be proficient in both English and Spanish.

Skills

Customer service
Inbound call center
Outbound calling
Payment processing
Bilingual
Spanish
English
Communication
Problem solving
Data entry
Professionalism

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Payment Processing
Inbound
Outbound
Bilingual
Spanish
English
Office Environment
Full Time
Rotating Shift

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