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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Support the end-to-end technology delivery of the MPW Replatform project, translating project priorities into executable plans, milestones, dependencies, and measurable outcomes.
Added 10 mins ago
TS
Housekeeper - U
The Salvation Army Canada and Bermuda Territory
Hamilton, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 10 mins ago
TS
Adult Education Facilitator
The Salvation Army Canada and Bermuda Territory
Calgary, AB
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 10 mins ago
MC
Financial Services Associate - Full Time - 6 Month Contract
Meridian Credit Union
Cambridge, ON
- $60,000 to $63,000 CAD / year
- Full-time
…to get things done and will be accountable for a variety of support functions within the…
Added 10 mins ago
KD
Temporary (approx. 3 Months) Part-Time Direct Support Professional - Peel region
Karis Disability Services
Brampton, ON
- Part-time
Part Time, Temporary (approx. 3 Months) Part-Time Direct Support Professional Peel Community (Brampton), Ontario.
Added 10 mins ago
PG
CSR - Bilingual I
Paymentus Group Inc
Richmond Hill, ON
- Full-time
Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
Added 10 mins ago
B
Administrative Professional, Assurance
BDO
Guelph, ON
- Full-time
Provide direct administrative support to partners and professional staff, including meeting coordination, report preparation, and other administrative tasks.
Added 10 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Hamilton, ON
- Full-time
…prominent and most respected Asset Protection teams and make a direct impact in safeguarding our business, our employees, and our…
Added 25 mins ago
B
Risk Management Consultant
BTTC
Toronto, ON
- Full-time
Support for professional development and chartership
Added 25 mins ago
TL
Senior Legal Counsel, General ...
Toronto Lawyers Association
Toronto, ON
- Full-time
EY Canada is looking for an experienced candidate to help support the growth of our firm. You will join our General Counsel’s Office, a team of sophisticated in-house lawyers who are a…
Added 25 mins ago
CI
Inside Bilingual Global Trade and Logistics Specialist
Cole International
Toronto, ON
- Full-time
Opportunities for career growth and professional development
Added 25 mins ago
BF
Project Coordinator / Junior Estimator
Blake Farrow Project Management
Collingwood, ON
- Full-time
This position offers an opportunity for professional growth through direct mentorship and day-to
Added 25 mins ago
MN
BAS Design Lead
Modern Niagara Building Services
Vaughan, ON
- $90,000 to $110,000 CAD / year
- Full-time
24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services
Added 25 mins ago
S
Direct Support Worker (Part Time)
Simaril
Winnipeg, MB
- Part-time
Direct Support Worker: We seek compassionate individuals to provide essential care and assistance to individuals with intellectual and developmental disabilities. Responsibilities include:
Added 25 mins ago
OL
Licensed Practical Nurse - Part Time (0.47)
Optima Living
Calgary, AB
- Part-time
Provides direct nursing care including administration and/or distribution of medications, medical treatments and procedures, and resident education as needed.
Added 25 mins ago
TR
Geotechnical Instrumentation & Monitoring Technical Lead
Trillium Rail Partners
Mississauga, ON
- Full-time
TRP has a current vacancy for a Geotechnical Instrumentation & Monitoring Technical Lead that will support the technical and construction delivery of geotechnical instrumentation and…
Added 25 mins ago
UO
Faculty Administrator
University of Alberta
Edmonton, AB
- Full-time
The Faculty Administrator is the first point of contact for the Dean. The incumbent must be a consummate professional whose communication skills support and develop relationships that…
Added 25 mins ago
TH
Spécialiste des ventes - Électroménagers (Temps partiel)
The Home Depot
Burnaby, BC
- Part-time
…relationships and selling products to industrial, commercial and other professional customers. Key responsibilities for this position include providing outstanding service to customers…
Added 25 mins ago
FH
Registered Nurse, CCU, ICU, Cardiac Stepdown, High Acuity - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
- Full-time
Participate in quality improvement initiatives, professional development opportunities, and evidence-informed practice.
Added 25 mins ago
FH
Registered Nurse, CCU, ICU, Cardiac Stepdown, High Acuity - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
- Part-time
Participate in quality improvement initiatives, professional development opportunities, and evidence-informed practice.
Added 25 mins ago
FH
Registered Nurse, Emergency - Specialty Qualified - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
- Part-time
Collaborate with physicians, nurses, allied health professionals, and support teams to provide exceptional patient care.
Added 25 mins ago
FH
Registered Nurse, Emergency - Specialty Qualified - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
- Part-time
Collaborate with physicians, nurses, allied health professionals, and support teams to provide exceptional patient care.
Added 25 mins ago
FH
Community Health Nurse - Licensed Practical Nurse - Tri-Cities
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Part-time
As required based on the local community model, assigns direct client care tasks to Community Health Workers; provides in-home demonstrations and training to standards of practice for…
Added 25 mins ago
FH
Registered Nurse, Transition Line (Specialty Nursing) - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
- Full-time
…interdisciplinary team members who are committed to supporting your professional growth and…
Added 25 mins ago
PA
Station Manager, Halifax (YHZ)
Porter Airlines Inc.
Goffs, NS
- Full-time
Conducts weekly one on one meetings with direct reports, including a review of station performance, objective setting, performance feedback, and professional development plans. Recognizes…
Added 39 mins ago
S
Technical Recruiter
Swoon
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
…candidate relationships, or celebrating a team win, you'll have the support, training, and opportunities to grow your career and your…

Paymentus Group Inc

CSR - Bilingual I

Richmond Hill, ON, L4B 3N9, Canada

$21.25 to $22.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21.25 to $22.00
Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Essential Functions/ Responsibilities

Process payments for our client's mutual customers (Inbound and Outbound).
Regular and predictable attendance is an essential function of the job
Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
Follow call center scripts and processes when handling different topics.
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Be available to work on Statutory Holidays and/or as needed by the business.

Education and Experience

Required:

Minimum two years of customer service experience.
A secondary school diploma or minimum of high school diploma.
Inbound call center customer service experience.
Proficient in English and Spanish.

Expected Hours

This is a full time position requiring 40 hours per week with a rotating shift schedule

Each shift will be nine (9) hours with a 1 hour unpaid meal break and two paid 15 minute breaks. Your shifts may be scheduled during the following hours:
- Monday to Friday from 8:00 AM – 12:00 AM midnight; and/or
- Saturday to Sunday from 8:00 AM – 5:00 PM of Work

Hourly Range: $21.25 to $22.00

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and printers.

Physical Demands

The CSR is required to be working at their desk in front of their laptop for the duration of their shift (standing or sitting) with regular breaks.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

Apply About employer

More about this job

Responsibilities

Process inbound and outbound customer payments while assisting clients with inquiries and procedural explanations. Collaborate with internal departments including Operations, Marketing, and Sales to enhance overall client satisfaction.

Requirements

Requires a minimum of two years of customer service experience, specifically within an inbound call center environment. Candidates must possess a high school diploma and be proficient in both English and Spanish.

Skills

Customer service
Inbound call center
Outbound calling
Payment processing
Bilingual
Spanish
English
Communication
Problem solving
Data entry
Professionalism

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Payment Processing
Inbound
Outbound
Bilingual
Spanish
English
Office Environment
Full Time
Rotating Shift

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