Customer service representative jobs in East Gwillimbury, ON and nearby

Within 25 km

Group jobs by employerEmail me new jobs Save this search

Added 2 days ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 days ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 3 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 3 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 4 days ago
R
Customer Service Associate
RONA
Uxbridge, ON
- $17.8 to $18.9 CAD / hour
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 14 days ago
P
Customer Service Representative
Paymentus
Richmond Hill, ON
- Full-time
The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment…
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 17 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Aurora, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 18 days ago
R
Customer Service Representative
RBGlobal
Whitchurch-Stouffville, ON
- Full-time
Candidates must have previous experience in an office setting
Added 20 days ago
FM
Bilingual Customer Service Representative
Fresenius Medical Care
Richmond Hill, ON
- Full-time
Employees residing within 40 km of the office are expected to be in the office three days per week · Minimum 3 years of customer service experience required
Added 20 days ago
AC
Customer Service Representative (Contract)
Acushnet Company
Newmarket, ON
- $47,000 to $50,000 CAD / year
- Contract
…regarding all product, program and availability information. Assist customer service management with various departmental…
Added 21 days ago
C
Client Service Representative [Hourly]
CIBC
East Gwillimbury, ON
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 21 days ago
SG
Customer Service Associate (Automotives and Battery Systems)
SOLV4EX Group
Richmond Hill, ON
- Full-time
…Canadian Energy product that is best for their needs. Each customer's needs are unique, and the successful candidate will need to be comfortable using their product knowledge to find…
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
OC
Customer Support Representative II, Bilingual - OCI
Olympus Corporation
Richmond Hill, ON
- Full-time
The Customer Service Representative – Sales Level II in addition to continuing to be responsible for the daily functions of a Customer Service – Sales Level I will also be responsible to…
Added 25 days ago
C
Client Service Representative [Hourly]
CIBC
East Gwillimbury, ON
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

Paymentus Group Inc

Customer Service Representative (CSR)

Richmond Hill, ON, L4B 3N9, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years Call Center Experience
Working hours: 40 hours per week
Posting language: English
Posted: Oct 14, 2026

Original job description

Essential Functions/ Responsibilities

Process payments for our client's mutual customers (Inbound and Outbound).
Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
Follow call center scripts and processes when handling different topics.
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Be available to work on Statutory Holidays and/or as needed by the business.

Supervisory Responsibility

This position does not have supervisory responsibility or direct reports.

Education and Experience

2-3 years Call Center Experience
Bachelor Degree a plus
Good organizational skills, knowledgeable in goal-setting practices
Excellent verbal, written and interpersonal communication skills
Outstanding customer service skills and dedication to providing exceptional customer care
Exceptional listening and analytical skills
Perception of customer support impact on basic business metrics
Must be able to effectively deal with people at all levels inside and outside of the Company
Ability to multitask and successfully operate in a fast paced, team environment
Must adapt well to change and successfully set and adjust priorities as needed
Must be proficient with Microsoft Office (intermediate Word, basic Excel)
Bi-lingual a plus

Expected Hours

This is a full time position requiring 40 hours per week with a rotating shift schedule

Each shift will be nine (9) hours with a 1 hour unpaid meal break and two paid 15 minute breaks. Your shifts may be scheduled during the following hours:
- Monday to Friday from 8:00 AM – 12:00 AM midnight; and/or
- Saturday to Sunday from 8:00 AM – 5:00 PM of Work

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and printers.

Physical Demands

The CSR I is required to be working at their desk in front of their laptop for the duration of their shift (standing or sitting) with regular breaks.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Customer Service Representative will process inbound and outbound payments while assisting customers with inquiries and procedural guidance. They will work collaboratively across departments to ensure client satisfaction while adhering to established call center scripts and processes.

Requirements

Candidates must have 2-3 years of call center experience and possess excellent verbal, written, and interpersonal communication skills. Proficiency in Microsoft Office and the ability to work a rotating shift schedule are required.

Skills

Call center operations
Payment processing
Customer service
Verbal communication
Written communication
Interpersonal skills
Listening skills
Analytical skills
Multitasking
Goal-setting
Microsoft Word
Microsoft Excel
Problem solving
Professionalism

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Payment Processing
Inbound
Outbound
Microsoft Office
Word
Excel
Communication Skills
Analytical Skills
Multitasking
Goal-setting
Professional Office Environment
Rotating Shift
Client Satisfaction
Operations
Marketing
Sales

Report this job

Hiring at a glance

Advertised starting pay

Where work happens

Customer service representative jobs in East Gwillimbury, ON and nearby