Customer service representative jobs in Markham, ON and nearby (184 jobs)

Customer service representative jobs within 25 km of Markham, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 8, 2026

Hiring at a glance

View jobs

Open jobs: 184
Employers: 67

Advertised starting pay

Average starting payCAD / hour: $17.98Across 44 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 11%20 listings
On-site: 89%164 listings

Employers hiring include Farm Boy Inc. (44), LCBO (30), Dollar Tree Stores (14).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Markham, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 19 days ago
SG
Customer Service Associate (Automotives and Battery Systems)
SOLV4EX Group
Richmond Hill, ON
- Full-time
…operations with dependable energy solutions. We provide our customer’s solutions in the form of batteries, stored energy, DC power conversion, and renewable energy solutions throughout…
Added 20 days ago
JA
Senior Customer Service Representative
JemPak, a First Quality Company
Concord, ON
- $60,000 to $70,000 CAD / year
- Full-time
Added 23 days ago
GF
Customer Service Representative (Motivator) - Vaughan Keele and Highway 7
GoodLife Fitness
Vaughan, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 23 days ago
OC
Customer Support Representative II, Bilingual - OCI
Olympus Corporation
Richmond Hill, ON
- Full-time
Added 23 days ago
G-
Customer Service Representative
GFL - Sewer Technologies Division
Pickering, ON
- Full-time
Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and…
Added 23 days ago
B
Customer Service Representative
BMO
Markham, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- From $18 CAD / hour
- Part-time
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- $18 CAD / hour
- Part-time
Added 23 days ago
GE
Customer Service Representative
GFL Environmental Inc.
Pickering, ON
- Full-time
Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and…
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- $18 CAD / hour
- Full-time
Added 23 days ago
AO
Customer Service Representative
ASCA Office Solutions Inc.
Vaughan, ON
- Full-time
…supplies, with specialized expertise in print management and service. The company supplies toner, data storage tapes, and office furniture to a broad range of Canadian businesses and public…
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- From $18 CAD / hour
- Full-time
Added 23 days ago
Customer Support Representative II, Bilingual - OCI
Olympus Corporation of the Americas
Richmond Hill, ON
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- Part-time
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 23 days ago
J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
Added 23 days ago
Customer Service Representative
Sporting Life Group
Vaughan, ON
Added 23 days ago
MP
Pharmacy Assistant, Customer Service Representative
MediSystem Pharmacy
Toronto, ON
- Full-time
Added 23 days ago
MP
Pharmacy Assistant - Customer Service Representative
MediSystem Pharmacy
Toronto, ON
- Full-time
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 23 days ago
GF
Customer Service Representative (Motivator) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 23 days ago
PG
Customer Service Representative (CSR)
Paymentus Group Inc
Richmond Hill, ON
- Full-time
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Added 25 days ago
C
Client Service Representative [Hourly]
CIBC
Markham, ON
- Part-time

Paymentus Group Inc

Customer Service Representative (CSR)

Richmond Hill, ON, L4B 3N9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years Call Center Experience
Working hours: 40 hours per week
Posting language: English
Posted: Oct 14, 2026

Original job description

Essential Functions/ Responsibilities

Process payments for our client's mutual customers (Inbound and Outbound).
Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
Follow call center scripts and processes when handling different topics.
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Be available to work on Statutory Holidays and/or as needed by the business.

Supervisory Responsibility

This position does not have supervisory responsibility or direct reports.

Education and Experience

2-3 years Call Center Experience
Bachelor Degree a plus
Good organizational skills, knowledgeable in goal-setting practices
Excellent verbal, written and interpersonal communication skills
Outstanding customer service skills and dedication to providing exceptional customer care
Exceptional listening and analytical skills
Perception of customer support impact on basic business metrics
Must be able to effectively deal with people at all levels inside and outside of the Company
Ability to multitask and successfully operate in a fast paced, team environment
Must adapt well to change and successfully set and adjust priorities as needed
Must be proficient with Microsoft Office (intermediate Word, basic Excel)
Bi-lingual a plus

Expected Hours

This is a full time position requiring 40 hours per week with a rotating shift schedule

Each shift will be nine (9) hours with a 1 hour unpaid meal break and two paid 15 minute breaks. Your shifts may be scheduled during the following hours:
- Monday to Friday from 8:00 AM – 12:00 AM midnight; and/or
- Saturday to Sunday from 8:00 AM – 5:00 PM of Work

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and printers.

Physical Demands

The CSR I is required to be working at their desk in front of their laptop for the duration of their shift (standing or sitting) with regular breaks.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative will process inbound and outbound payments while assisting customers with inquiries and procedural guidance. They will work collaboratively across departments to ensure client satisfaction while adhering to established call center scripts and processes.

Requirements

Candidates must have 2-3 years of call center experience and possess excellent verbal, written, and interpersonal communication skills. Proficiency in Microsoft Office and the ability to work a rotating shift schedule are required.

Skills

Call center operations
Payment processing
Customer service
Verbal communication
Written communication
Interpersonal skills
Listening skills
Analytical skills
Multitasking
Goal-setting
Microsoft Word
Microsoft Excel
Problem solving
Professionalism

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Payment Processing
Inbound
Outbound
Microsoft Office
Word
Excel
Communication Skills
Analytical Skills
Multitasking
Goal-setting
Professional Office Environment
Rotating Shift
Client Satisfaction
Operations
Marketing
Sales

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