Customer service representative jobs in Vaughan, ON and nearby

Within 25 km

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Added 19 days ago
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Holiday Customer Service Representative (Fixed Term)
LCBO
Aurora, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 19 days ago
Customer Service Representative
U-Haul
Toronto, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 19 days ago
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Customer Service Associate
RONA
Markham, ON
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 19 days ago
GF
Customer Service Representative (Motivator) - Toronto 137 Yonge Street
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 19 days ago
GF
Customer Service Representative (Motivator) - Toronto 137 Yonge Street
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 19 days ago
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Customer Service Representative
Hype Events
Toronto, ON
- $42,000 to $46,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 19 days ago
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Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 days ago
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Customer service clerk
HSBC
Toronto, ON
- Full-time
Added 20 days ago
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Bilingual Customer Service Representative
Emerald Lane Recruitment
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Weekdays (4 days/week), rotating shifts between 8:30am-8:00pm
Added 20 days ago
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Customer Service Representative
Hype Events
Toronto, ON
- Full-time
If you’ve spent time in customer service, you already know how to connect, solve problems, and work under pressure - all while keeping people happy. At Hype Events, we take those exact…
Added 20 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- $41,000 to $45,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 20 days ago
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Customer Service Representative - Bilingual in French
Cintas Canada
Toronto, ON
- Full-time
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include…
Added 20 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- $41,000 to $45,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 20 days ago
H
Customer service clerk
HSBC
Toronto, ON
- Full-time
Added 20 days ago
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Client Service Representative [Hourly]
CIBC
Toronto, ON
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 20 days ago
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Customer Service Representative - Order Desk Management
Linde
Brampton, ON
- Full-time
Customer Service Representative - Order Desk Management (full time)
Added 20 days ago
Customer Service Representative - Bilingual in French
Cintas
Toronto, ON
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include…
Added 21 days ago
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Customer Service Representative
RBGlobal
Whitchurch-Stouffville, ON
- Full-time
Candidates must have previous experience in an office setting
Added 21 days ago
FO
Customer Service Representative
FASTSIGNS of West Metro, MN
Vaughan, ON
- Full-time
FASTSIGNS #112001 is hiring for a Customer Service Representative to join our team!
Added 21 days ago
BS
Bilingual Customer Service Representative
Bilingual Source
Toronto, ON
- Full-time
Bilingual Customer Service Representative (French required)
Added 21 days ago
GF
Customer Service Representative (Motivator) - Toronto Union Station
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 21 days ago
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Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA.…
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

Paymentus Group Inc

Customer Service Representative (CSR)

Richmond Hill, ON, L4B 3N9, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years Call Center Experience
Working hours: 40 hours per week
Posting language: English
Posted: Oct 14, 2026

Original job description

Essential Functions/ Responsibilities

Process payments for our client's mutual customers (Inbound and Outbound).
Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
Follow call center scripts and processes when handling different topics.
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Be available to work on Statutory Holidays and/or as needed by the business.

Supervisory Responsibility

This position does not have supervisory responsibility or direct reports.

Education and Experience

2-3 years Call Center Experience
Bachelor Degree a plus
Good organizational skills, knowledgeable in goal-setting practices
Excellent verbal, written and interpersonal communication skills
Outstanding customer service skills and dedication to providing exceptional customer care
Exceptional listening and analytical skills
Perception of customer support impact on basic business metrics
Must be able to effectively deal with people at all levels inside and outside of the Company
Ability to multitask and successfully operate in a fast paced, team environment
Must adapt well to change and successfully set and adjust priorities as needed
Must be proficient with Microsoft Office (intermediate Word, basic Excel)
Bi-lingual a plus

Expected Hours

This is a full time position requiring 40 hours per week with a rotating shift schedule

Each shift will be nine (9) hours with a 1 hour unpaid meal break and two paid 15 minute breaks. Your shifts may be scheduled during the following hours:
- Monday to Friday from 8:00 AM – 12:00 AM midnight; and/or
- Saturday to Sunday from 8:00 AM – 5:00 PM of Work

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and printers.

Physical Demands

The CSR I is required to be working at their desk in front of their laptop for the duration of their shift (standing or sitting) with regular breaks.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Customer Service Representative will process inbound and outbound payments while assisting customers with inquiries and procedural guidance. They will work collaboratively across departments to ensure client satisfaction while adhering to established call center scripts and processes.

Requirements

Candidates must have 2-3 years of call center experience and possess excellent verbal, written, and interpersonal communication skills. Proficiency in Microsoft Office and the ability to work a rotating shift schedule are required.

Skills

Call center operations
Payment processing
Customer service
Verbal communication
Written communication
Interpersonal skills
Listening skills
Analytical skills
Multitasking
Goal-setting
Microsoft Word
Microsoft Excel
Problem solving
Professionalism

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Payment Processing
Inbound
Outbound
Microsoft Office
Word
Excel
Communication Skills
Analytical Skills
Multitasking
Goal-setting
Professional Office Environment
Rotating Shift
Client Satisfaction
Operations
Marketing
Sales

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Customer service representative jobs in Vaughan, ON and nearby

Holiday Customer Service Representative (Fixed Term)