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Added 1 min ago
DI
IT Project Coordinator
Delmar International Inc.
Mississauga, ON
- Full-time
The project coordinator, reporting to the continuous improvement manager, supports the livery of projects on time and within budget. The coordinator works with team members to establish…
Added 1 min ago
NS
Scan for Safety Programme Manager (General) B8A
NHS Scotland
Saskatoon, SK
- Contract
The Scan for Safety Programme Manager (Digital) is responsible for mapping out and project managing the digital sub-projects required for the safe and successful implementation of Scan for…
Added 1 min ago
MS
Senior Product Manager
MSZ Systems
Toronto, ON
- Contract
MSZ Systems is seeking an experienced Senior Product Manager to lead the development and delivery of a modern digital registration and permit management system
Added 1 min ago
WS
Manager IT Service Management (ITSM)
Workplace Safety and Insurance Board (WSIB)
London, ON
- Full-time
…continue to modernize our IT environment, we’re looking for a Manager, IT Service Management (ITSM) to help strengthen how reliable, effective and customer-focused technology services are…
Added 1 min ago
MM
Global Financial Crime Screening Operations Manager
Marsh McLennan
Toronto, ON
- Full-time
The GFC Screening Operations Manager will focus on supporting the governance and oversight of our screening program and supporting the Head of Screening Operations with stakeholder…
Added 1 min ago
Program Assistant, Psychiatry
Sinai Health
Toronto, ON
Reporting to the Administrative Manager, the successful candidate will be responsible for coordination and administrative support of clinical activities in the Department. The successful…
Added 1 min ago
Retail Store Manager
Fire & Flower Inc.
Sault Ste. Marie, ON
The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include…
Added 1 min ago
General Manager, Ontario
F12.net
Markham, ON
…collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate…
Added 1 min ago
GC
Food & Beverage Outlets Manager (Full Time)
Granite Club
Toronto, ON · North York, ON
- Full-time
The Granite Club is looking for a full-time Food & Beverage Outlets Manager who oversees all facets of the day-to-day operations of the restaurant outlets at the Granite Club, including…
Added 1 min ago
M(
Manager, Premium Retention & Service
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
The Manager, Premium Retention & Service is a key leadership role responsible for delivering an exceptional experience for some of our most valued premium Members. This role will lead the…
Added 1 min ago
RU
Workplace Experience Support Specialist Senior
RSM US LLP
Toronto, ON
- Full-time
Works collaboratively with location services leadership to provide input and support during the business planning process
Added 1 min ago
S
Customer Success Manager - Core Clouds
Salesforce
Vancouver, BC · Toronto, ON · Canada - Toronto
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 1 min ago
A
Communications Manager
ADP
Toronto, ON · Etobicoke, Ontario
- Full-time
Reporting to the Head of Communications, Canada, the Communications Manager is responsible for developing and executing integrated communications strategies that support ADP Canada's…
Added 1 min ago
R
Branch Manager
RBC
Halifax, NS
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 min ago
O
Manager, Corporate Reporting and Financial Services
OPTrust
Toronto, ON
- Full-time
…roles supporting OPTrust investment and pension activities. The Manager, Corporate Reporting and Financial Services supports accurate, timely, and compliant reporting for the Fund and…
Added 1 min ago
M
Food Service Manager (CSNM) , Contract
Maquise
Orillia, ON
- Full-time
Now, if you were to come on board as a Food Service Manager we’d ask you to do the following for us:
Added 1 min ago
TF
Inside Sales and Service Representative
The Fastener Group Ltd.
Courtenay, BC
- $45,000 to $48,000 CAD / year
- Full-time
Identify customer needs and recommend appropriate products/services.
Added 1 min ago
B
Business Intelligence Specialist
Bevertec
Toronto, ON
- Contract
This is a hands-on role responsible for ensuring the stability, security, performance, and availability of a business-critical data platform that supports analytics, reporting, data…
Added 1 min ago
TS
Administrative Assistant
The Salvation Army in Canada
Windsor, ON
- Full-time
Acting as Centre’s timekeeper to utilize information from employee timesheets, input working hours in a timely and accurate manner in the Workday system for Manager approval.
Added 1 min ago
MC
Manager, Business Banking Credit
Meridian Credit Union
Guelph, ON
- $79,100 to $110,000 CAD / year
- Full-time
Reporting to the Director, Sales & Service, the Manager, BBC Business Banking Credit role interfaces closely with Business Banking Centre (“BBC”) management and Business Credit Department…
Added 1 min ago
IS
Payroll Analyst
InSync Systems
Calgary, AB
- Contract
InSync Systems Inc. is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to…
Added 1 min ago
TH
Front End Associate Part -Time 7062 Clareview
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 min ago
T
Change Manager
TEEMA
AB · Edmonton, AB
- $100 to $115 CAD / hour
- Contract
We're looking for an experienced, hands-on Change Manager to support a technology rollout across multiple branch locations.
Added 16 mins ago
CC
Finance Manager
Context Creative
Toronto, ON
- Full-time
Context Creative is a purpose-driven communications and design agency trusted by clients providing vital public services. We make meaningful connections to solve complex communications and…
Added 16 mins ago
T
Customer Experience Associate - Kirkland
TD
Kirkland, QC
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…

Paymentus Group Inc

Program Manager, EMV

Richmond Hill, ON, L4B 3N9, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of experience as in SMB Merchant Services
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Essential Functions/ Responsibilities

Create and implement processes and procedures (new partner launches)
Clearly communicate and assist internal teams in selling and supporting EMV terminals
High ability to execute and continually work in a training and development role
Ability to have a complex payment / hardware / software conversation with Gateway partners and Payments processors.
Supporting onboarding and implementation teams with proper configurations on the gateway and payment processor as well as Paymentus platforms
Manage all internal and third-party (gateway) tools
Work Closely with Sales and Account management teams to understand selling strategies
Actively work an incoming pipeline of growing EMV demand for our clients
Understand, communicate, and continue to assist in the evolution of EMV integrations
Coordinate with Sales leadership and Business Development Executives on facilitation of new EMV requirements
Manage the early relationship of the gateways to ensure early adoption of EMV hardware/technology
Provide first level support for customer reported issues
Procurement and distribution of EMV devices across multiple gateways
Works closely with finance team on reconciliation
Set appropriate expectations internally and externally

Supervisory Responsibility

This role does not have any supervisory responsibility.

Education and Experience

3+ years of experience as in SMB Merchant Services
Direct experience in Merchant Sales or Channel Sales for software/hardware resellers
Direct exposure to leading EMV devices such as Ingenico, Verifone, FirstData, Magtek, PAX
Ability to manage an active pipeline
Required knowledge as InterChange Pricing Expert
Excellent Negotiation Skills
Excellent people and internal relationship management skills
Excellent written and oral communications skills
Self-starter, must be able to work with minimal direction
4 year college degree desired

Salary Range 100k-125k

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

This position requires sitting or standing at a computer desk for extended periods of time. In addition, the employee must regularly bend, reach, lift and/or move up to 50 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 40 hours per week. Occasional evening and weekend work may be required as job duties demand.

Travel

0% - 5% travel may be required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

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More about this job

Responsibilities

The Program Manager will implement EMV processes, manage partner launches, and provide technical support for payment hardware and software. They will also collaborate with sales and finance teams to facilitate new requirements and ensure effective reconciliation.

Requirements

Candidates must have at least 3 years of experience in SMB merchant services and direct exposure to leading EMV devices. A four-year college degree is desired, along with strong negotiation and relationship management skills.

Skills

EMV
Merchant services
Payment gateways
Hardware configuration
Software configuration
Interchange pricing
Negotiation
Relationship management
Pipeline management
Business development
Sales strategy
Technical support
Procurement
Reconciliation
Communication

Visa sponsorship

Not detected in the job text

Keywords

EMV
Merchant Services
Gateway
Payment Processor
Hardware
Software
Ingenico
Verifone
FirstData
Magtek
PAX
InterChange Pricing
Sales
Account Management
Business Development
Procurement
Reconciliation
Implementation
Onboarding
Project Management

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