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Added 2 mins ago
WM
Swing, Driver Commercial
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
Communicates customer requests or issues to Dispatch or Route Manager.
Added 2 mins ago
HI
Personal Lines Account Manager, Retail
HUB International
Brantford, ON
- Full-time
Join HUB as an Account Manager, Personal Lines Insurance
Added 2 mins ago
RI
Branch Manager
Rentokil Initial
Lower Sackville, NS
- $85,000 to $95,000 CAD / year
- Full-time
…offer incentives based on performance and providing exceptional customer…
Added 2 mins ago
RI
Branch Manager
Rentokil Initial
Halifax, NS
- $85,000 to $95,000 CAD / year
- Full-time
…offer incentives based on performance and providing exceptional customer…
Added 2 mins ago
G
Gestionnaire de Formation / Training Manager
Genetec
Remote, Canada
- Full-time
- Remote
…alignée sur les services d’apprentissage et d’éducation, l’expérience client, les priorités commerciales, l’évolution des produits et les besoins des marchés…
Added 2 mins ago
BG
Marketing Generalist
BRC Group Inc.
Remote, Canada
- $55,000 to $65,000 CAD / year
- Full-time
- Remote
Prepare the showroom for Dealer, Customer, Designer and other stakeholder visits, ensuring a professional and engaging brand experience.
Added 2 mins ago
BG
Marketing Generalist
BRC Group Inc.
Remote, Canada
- $55,000 to $65,000 CAD / year
- Full-time
- Remote
Prepare the showroom for Dealer, Customer, Designer and other stakeholder visits, ensuring a professional and engaging brand experience.
Added 2 mins ago
NR
Service Manager
National Rent-All Inc
Kitchener, ON
- $85,000 to $120,000 CAD / year
- Full-time
We are seeking an experienced Service Manager to lead and strengthen our service operations as we continue to grow. This role will oversee shop and field service, parts, warranty and…
Added 2 mins ago
CA-Manager
Apple
Ottawa, ON
As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team…
Added 2 mins ago
Shift Leader
Red Robin Canada Team Members
Langley (District), BC · Langley, BC
Has experience working in a restaurant, hospitality, or similar customer-focused environment
Added 2 mins ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Swan River, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 2 mins ago
Senior Eddy Current Specialist
BWXT
Kitchener, ON
Address customer issues and support sales efforts.
Added 2 mins ago
Stress Analysis Engineer
BWXT
Peterborough, ON
Reporting to the Pressure Boundary & Analysis Engineering Manager. Responsibilities of the engineer performing this role include setting the technical direction for the overall project and…
Added 2 mins ago
MH
New Home Sales Associate
Mattamy Homes
Markham, ON · Toronto, ON · GTA, ON
- Full-time
…region. This rotational role is designed to provide hands-on experience, exposure to different products and markets, and the opportunity to develop into a future Sales Consultant. You will…
Added 2 mins ago
E
Project Manager (Distribution)
EPCOR
AB · Edmonton, Alberta
- Full-time
- Temporary
We are hiring up to three (3) full-time temporary Distribution Project Manager positions for up to 11 months working out of Edmonton, AB. This opportunity is open to internal and external…
Added 2 mins ago
Accounting Clerk - Accounts Payable
Nova Scotia Health and IWK Health
Kentville, NS
Reporting to the Assistant Manager – Accounts Payable, the Accounts Payable Clerk is responsible for carrying out assigned functional accounting and maintaining the integrity of information…
Added 17 mins ago
S
Asset Protection Partner
Sephora
Toronto, ON
- $25 to $30 CAD / hour
Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
Added 17 mins ago
Data Center Asset Management, Specialist
Bell
Regina, SK
…national portfolio of data centers. Reporting to the Senior Asset Manager, this role is responsible for ensuring the complete asset lifecycle management and data reliability, including…
Added 17 mins ago
Production Automation Director (PAD), Bell Media
Bell
Toronto, ON
Salary: Operations Group 9d - (Commensurate with qualifications and experience)
Added 17 mins ago
Service Desk L1 Support Agent
Sid Lee
Toronto, ON
A minimum of 2 years of experience in technical support, including customer service.
Added 17 mins ago
MC
Financial Services Representative - Contract
Meridian Credit Union
ON · Maple, ON
- $50,000 to $53,000 CAD / year
- Full-time
…professionals who are dedicated to providing an exceptional Member Experience. In this role, your primary responsibilities will be to understand the financial needs of our Members and…
Added 17 mins ago
FR
Service Advisor
Fraserway RV
Abbotsford, BC
- Full-time
You'll manage the customer experience throughout the service process, balancing customer expectations, technician workflow, repair timelines, and quality service.
Added 17 mins ago
Account Manager
Univar Solutions
Calgary, AB
Reporting to the Sales Manager, the Account Manager has overall responsibility for all accounts assigned within a South-Eastern Alberta territory to grow profit for Univar’s market share…
Added 17 mins ago
Software Engineer, Identity
Lyft
Toronto, ON
Striking a balance between stringent customer verification and ensuring minimal user friction.
Added 17 mins ago
WT
Senior Security Incident Response Developer
Wealthsimple Technologies
Remote, Canada
- $151,200 to $189,000 CAD / year
- Full-time
- Remote
3+ years experience being an Incident Manager, taking ownership of investigations.

Paymentus Group Inc

Program Manager, EMV

Richmond Hill, ON, L4B 3N9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience as in SMB Merchant Services
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Essential Functions/ Responsibilities

Create and implement processes and procedures (new partner launches)
Clearly communicate and assist internal teams in selling and supporting EMV terminals
High ability to execute and continually work in a training and development role
Ability to have a complex payment / hardware / software conversation with Gateway partners and Payments processors.
Supporting onboarding and implementation teams with proper configurations on the gateway and payment processor as well as Paymentus platforms
Manage all internal and third-party (gateway) tools
Work Closely with Sales and Account management teams to understand selling strategies
Actively work an incoming pipeline of growing EMV demand for our clients
Understand, communicate, and continue to assist in the evolution of EMV integrations
Coordinate with Sales leadership and Business Development Executives on facilitation of new EMV requirements
Manage the early relationship of the gateways to ensure early adoption of EMV hardware/technology
Provide first level support for customer reported issues
Procurement and distribution of EMV devices across multiple gateways
Works closely with finance team on reconciliation
Set appropriate expectations internally and externally

Supervisory Responsibility

This role does not have any supervisory responsibility.

Education and Experience

3+ years of experience as in SMB Merchant Services
Direct experience in Merchant Sales or Channel Sales for software/hardware resellers
Direct exposure to leading EMV devices such as Ingenico, Verifone, FirstData, Magtek, PAX
Ability to manage an active pipeline
Required knowledge as InterChange Pricing Expert
Excellent Negotiation Skills
Excellent people and internal relationship management skills
Excellent written and oral communications skills
Self-starter, must be able to work with minimal direction
4 year college degree desired

Salary Range 100k-125k

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

This position requires sitting or standing at a computer desk for extended periods of time. In addition, the employee must regularly bend, reach, lift and/or move up to 50 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 40 hours per week. Occasional evening and weekend work may be required as job duties demand.

Travel

0% - 5% travel may be required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

Apply About employer

More about this job

Responsibilities

The Program Manager will implement EMV processes, manage partner launches, and provide technical support for payment hardware and software. They will also collaborate with sales and finance teams to facilitate new requirements and ensure effective reconciliation.

Requirements

Candidates must have at least 3 years of experience in SMB merchant services and direct exposure to leading EMV devices. A four-year college degree is desired, along with strong negotiation and relationship management skills.

Skills

EMV
Merchant services
Payment gateways
Hardware configuration
Software configuration
Interchange pricing
Negotiation
Relationship management
Pipeline management
Business development
Sales strategy
Technical support
Procurement
Reconciliation
Communication

Visa sponsorship

Not detected in the job text

Keywords

EMV
Merchant Services
Gateway
Payment Processor
Hardware
Software
Ingenico
Verifone
FirstData
Magtek
PAX
InterChange Pricing
Sales
Account Management
Business Development
Procurement
Reconciliation
Implementation
Onboarding
Project Management

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