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Added 4 months ago
Digital Architect
Government of Alberta
Edmonton, Alberta
Within DDD, the Software Delivery Branch provides architectural leadership, CloudOps, DevOps/QA practices, quality engineering, and software delivery excellence across product and platform…
Added 4 months ago
Site Reliability Engineer
TextNow, Inc.
Waterloo, Ontario
Collaboration & Cross-Team Engagement: Work closely with software engineers, DevOps, and product teams to align technical efforts with business objectives and improve system reliability…
Added 5 months ago
CS
DevOps Engineer - New Grad 2026
Cerebras Systems
Remote, Canada
- Full-time
- Remote
You will develop and maintain the infrastructure required to build, test, operate, simulate, and evaluate the Cerebras software stack. As a DevOps engineer, you will be responsible for…
Added 4 months ago
U
Specialist – Tools & Infrastructure Reliability (March of Giants)
Ubisoft
Montreal, Quebec
- Full-time
University degree in Computer Science, Computer Engineering, or any relevant field.
Added 4 months ago
PG
Sr Mgr, Technical Program Management
Paymentus Group Inc
Ontario
- Full-time
This role bridges Product, Engineering, QA, DevOps, Implementation, Account Management, Compliance, and senior leadership to ensure product commitments are prioritized, planned, executed,…
Added 1 month ago
M
Senior Software Developer - Health Systems Integration (HL7, FHIR)
Medfar
Montreal, QC
- Full-time
As a Senior Software Developer - Healthcare systems integration profile, you will be a key member of our interoperability team and will work to design, implement, and maintain system…
Added 2 months ago
M
Senior DevOps Specialist (SaaS Healthcare)
Medfar
Montreal, QC
- Full-time
As a Senior Cloud / DevOps Specialist, you take ownership of designing, implementing, and maintaining cloud infrastructure and platform solutions with a high degree of autonomy. You make…
Added 1 month ago
Process Incident & Problem Management
Scotiabank
Toronto, ON
Experience in a technical domain such as software development, systems administration, operations, site reliability engineering, platform engineering, process engineering, or resilience…
Added 4 months ago
JI
QA Automation Specialist (12-month Contract) | Spécialiste QA automatisation (Contrat de 12 mois)
Jesta I.S.
Westmount, Quebec · Montreal, Quebec
- Full-time
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent practical experience
Added 1 month ago
Senior Analyst, ITSM Governance
Scotiabank
Toronto, ON
Familiar and able to engage with software development and operations teams that leverage methodologies such as Agile, DevOps, and System Reliability Engineering.
Added 5 months ago
G
DevOps pour infrastructure cloud - DevOps for Cloud Infrastructure
Gameloft
Montreal, Quebec
- Full-time
En tant que spécialiste DevOps au sein du service d'infrastructure cloud de Gameloft, vous serez responsable de l'amélioration et du développement de plusieurs systèmes et outils permettant…
Added 4 months ago
G
Développeur(se) d'automatisation et d'infrastructure - Infrastructure & Automation Developer
Gameloft
Montreal, Quebec
- Full-time
We are looking for a talented FinOps Developer to join our team. This role focuses on automating the retrieval, validation, and reporting of infrastructure, software, database, and…
Added 4 months ago
V
Lead Software Engineer
Validere
Calgary, Alberta · Toronto, Ontario
- Full-time
Software Engineering Expertise: You have a breadth of experience building and delivering software applications. You have at least 7-10 years of experience in the industry, ideally within…
Added 5 months ago
CB
Chief Technology Officer (CTO)
Canadian Bank Note Company
Ottawa, Ontario
- Full-time
…This is a foundational leadership opportunity to define the engineering culture, architecture, and organization behind the platform while accelerating an AI-driven transformation. You will…
Added 4 months ago
AG
Senior Software Developer
ADGA Group Consultants Inc
Ottawa, Ontario
- $100,000 to $115,000 CAD / year
- Full-time
We are seeking a Full-Stack Software Developer to support the ongoing development, enhancement, and maintenance of a mission-critical system operating across secure Canadian Forces…
Added 4 months ago
AG
Senior Geographic Information System Analyst
ADGA Group Consultants Inc
Ottawa, Ontario
- $80 to $120 CAD / hour
- Contract
We are seeking a skilled Geographic Software Developer to support the development, integration, and maintenance of GIS-enabled web applications and supporting infrastructure within a secure…
Added 4 months ago
AG
Software Developer
ADGA Group Consultants Inc
Ottawa, Ontario
- $90,000 to $100,000 CAD / year
- Full-time
We are seeking a Full-Stack Software Developer with strong Java and CMS (Liferay) experience to support the development, upgrade, and sustainment of Command View (CV/UCV) applications…
Added 4 months ago
AG
Senior Technical Architect - DevSecOps & IT Service Delivery (Defence / NC2SS)
ADGA Group Consultants Inc
Ottawa, Ontario
- $130,000 to $150,000 CAD / year
- Full-time
Lead the implementation of a DevSecOps adoption strategy using GitLab and Azure DevOps
Added 1 month ago
SG
DevOps Specialist
Scientific Games
Montreal, QC
- Full-time
Le spécialiste DevOps est un poste d'ingénierie de plateformes axé sur la pratique, dont les responsabilités comprennent la conception, la mise en place, l'automatisation et l'exploitation…
Added 4 months ago
Systems Engineer
MCAP
Waterloo, ON
Conduct research as directed on software and systems products to justify recommendations and to support purchasing efforts.
Added 4 months ago
B
Client Success Manager Lead – BizApps Managed Services (Microsoft Dynamics 365 BC/F&O/CE, NetSuite, Power Platform)
BDO
Calgary, Alberta · Edmonton, Alberta · Winnipeg, Manitoba · Halifax, Nova Scotia · Montreal, Quebec
- Full-time
Ensure alignment with industry frameworks (e.g., ITIL, Agile, DevOps)
Added 4 months ago
JI
Senior Data Scientist | Scientifique de données senior
Jesta I.S.
Westmount, Quebec · Montreal, Quebec
- Full-time
Jesta I.S. is a Canadian enterprise software company with over 55 years of experience delivering mission-critical solutions to retailers, wholesalers, and brand manufacturers worldwide. Our…
Added 4 months ago
MS
Principal Software Engineer
Motorola Solutions
Vancouver, British Columbia
- Full-time
We are seeking a Principal Software Developer who shares this AI-First mindset to provide hands-on technical leadership across both cloud and on-premise platforms. In this role, you will…
Added 4 months ago
PG
Lead Full Stack Developer
Publicis Groupe Holdings B.V
Toronto, Ontario
- Full-time
Saatchi & Saatchi is seeking a Lead Full Stack Developer for an innovative AI platform initiative.You have 8+ years building production software systems and at least a few years leading or…
Added 1 month ago
Software Engineer, Global Payments Technology
Scotiabank
Toronto, ON
Working knowledge of an entire application/system; Engineers software solutions that meet the needs of stakeholders while focusing on continually reducing technical debt

Paymentus Group Inc

Sr Mgr, Technical Program Management

ON, Canada

Salary Range $110k-$150k · Full-time

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Job details

Pay: Salary Range $110k-$150k
Job type: Full-time
Posting language: English
Posted: Jun 18, 2026

Original job description

Summary/Objective

The Senior Manager, Technical Project Management is responsible for leading the successful execution of a portfolio of technical product initiatives across product support, client-driven enhancements, production defects, and strategic product delivery. This role provides leadership across multiple technical project streams, ensuring high-priority product issues, small enhancements, new client requirements, and high-visibility biller needs are delivered with speed, quality, and strong cross-functional alignment.

This role bridges Product, Engineering, QA, DevOps, Implementation, Account Management, Compliance, and senior leadership to ensure product commitments are prioritized, planned, executed, and delivered effectively.

The ideal candidate has strong technical project management experience in software/SaaS environments, with the ability to understand APIs, integrations, release processes, defects, system dependencies, technical constraints, and client-impacting product issues. This person must be comfortable operating in a fast-paced environment where priorities shift, client needs are urgent, and delivery decisions require strong technical judgment and stakeholder management.

Essential Functions/ Responsibilities

Technical Portfolio Delivery & Execution Leadership

Lead the delivery of a portfolio of technical product initiatives, including product defects, small product enhancements, client-specific requirements, high-visibility biller requests, and strategic product improvements.
Oversee delivery timelines, scope, dependencies, risks, and execution plans across multiple product and engineering teams.
Ensure product commitments are properly prioritized, planned, tracked, and delivered in alignment with business goals, client expectations, and operational readiness.
Partner with Product Managers, Engineering Leads, QA, DevOps, Implementation, Release Management, Account Management, and Compliance to drive successful delivery outcomes.
Provide leadership oversight for critical client-facing issues, escalations, and high-impact product delivery requests.

Product Defects, Enhancements & Client Requirement Management

Oversee the intake, prioritization, planning, and delivery of product defects, minor enhancements, client-driven requests, and high-visibility biller requirements.
Partner with Product and Engineering to assess business impact, technical complexity, urgency, and delivery feasibility.
Ensure critical defects and client-impacting issues are triaged effectively, assigned to the right teams, and driven to resolution.
Support prioritization decisions by balancing client urgency, product roadmap commitments, technical debt, regulatory needs, and operational impact.
Track delivery progress from intake through development, QA, UAT, release, and post-release validation.

Governance, Reporting & Stakeholder Management

Establish and maintain governance practices across the product delivery portfolio, including status reporting, escalation management, RAID tracking, delivery reviews, and executive updates.
Provide clear, concise, and actionable updates to senior leadership on portfolio health, risks, blockers, delivery trends, and key decisions required.
Act as a key liaison between Product, Engineering, Implementation, Account Management, Professional Services, Release Management, Finance, Compliance, and Operations.
Ensure stakeholders have visibility into delivery progress, trade-offs, risks, release readiness, and client-impacting dependencies.
Drive alignment across teams to ensure strategic priorities, client commitments, and technical delivery plans remain connected.

Technical Delivery Oversight

Work closely with Engineering and technical teams to understand solution design, API integrations, platform dependencies, technical constraints, defect root causes, release impacts, and implementation considerations.
Ensure technical delivery plans account for development, testing, code review, environment readiness, deployment, release coordination, and production validation.
Support technical issue resolution by facilitating root cause analysis, dependency mapping, impact assessment, and cross-team coordination.
Partner with QA and DevOps to improve testing readiness, deployment reliability, defect prevention, and release quality.
Translate complex technical issues into clear business language for non-technical stakeholders and executive audiences.
Proactively identify risks, blockers, resource constraints, technical dependencies, and delivery issues that may impact product commitments or client outcomes.

Process Improvement & Operational Excellence

Continuously improve delivery processes across the product development lifecycle to reduce cycle time, improve predictability, and increase delivery quality.
Identify opportunities to streamline intake, prioritization, grooming, development handoff, QA validation, release readiness, and post-release support.
Define and monitor delivery KPIs such as cycle time, lead time, throughput, defect aging, backlog health, release readiness, SLA adherence, and delivery predictability.
Introduce scalable operating practices, templates, dashboards, and governance routines to improve portfolio visibility and execution consistency.
Drive adoption of Agile delivery practices, continuous improvement, automation, and data-driven decision-making across product teams.

Salary Range $110k-$150k

Supervisory Responsibility

May supervise as required.

Education & Experience

8+ years of experience in technical project management, program management, product delivery, software delivery, or technology portfolio management, preferably within software, SaaS, fintech, payments, billing, banking, insurance, or other regulated technology environments.
Strong experience delivering client-facing technology solutions, including enterprise platforms, APIs, system integrations, product enhancements, production defect resolution, new client requirements, and high-visibility biller or customer requests.
Strong working knowledge of Agile delivery practices, SDLC, PDLC, QA processes, release management, production support workflows, and cross-functional delivery planning.
Ability to manage complex delivery priorities, technical dependencies, escalations, delivery risks, scope trade-offs, release readiness, and post-release validation across multiple teams.
Proven ability to collaborate effectively with Product Managers, Engineering Leads, QA, DevOps, Implementation, Account Management, Compliance, Release Management, and senior leadership.
Strong technical fluency across APIs, web services, system integrations, data flows, environments, deployments, defect triage, root cause analysis, regression testing, and production monitoring.
Experience establishing portfolio-level visibility through delivery metrics, dashboards, reporting, backlog health reviews, defect aging, throughput, SLA tracking, and executive-level status updates.
Strong communication skills with the ability to translate complex technical issues into clear business updates, risks, decisions, and recommendations for senior stakeholders.
Experience using delivery and reporting tools such as Jira, Confluence, Azure DevOps, GitHub, Bitbucket, or similar platforms.
PMP, PMI-ACP, CSM, SAFe, or similar project/program delivery certifications are considered an asset.
Experience using AI-enabled tools to support delivery planning, documentation, QA, defect analysis, reporting, product development, or operational efficiency is considered an asset.

Note: This role does not require hands-on coding, but the candidate must be technically fluent enough to work effectively with engineering teams, understand technical constraints, ask the right questions, challenge assumptions, and communicate delivery risks clearly.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

This position requires extended sitting and/or standing at a computer workstation.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be required as job duties demand.

Travel

Up to 25% travel to customer sites or internal meetings may be required

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

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More about this job

Responsibilities

Lead the execution of a technical product portfolio including defects, enhancements, and strategic initiatives across cross-functional teams. Bridge the gap between Engineering, Product, and senior leadership to ensure high-quality delivery of client-facing SaaS solutions.

Requirements

Requires 8+ years of experience in technical program management within software or regulated technology environments like fintech. Must be technically fluent in APIs and system integrations with strong proficiency in Agile methodologies and delivery tools.

Skills

Technical Program Management
Agile Delivery
SDLC
API Integrations
Stakeholder Management
Portfolio Management
Risk Management
Defect Triage
Release Management
Jira
Confluence
Azure DevOps
Root Cause Analysis
KPI Monitoring
Cross-functional Leadership
SaaS Delivery

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Fintech
Payments
Billing
API
Agile
SDLC
PDLC
QA
DevOps
Jira
Confluence
Azure DevOps
GitHub
Bitbucket
PMP
PMI-ACP
CSM
SAFe
RAID Tracking
UAT
Regression Testing
Root Cause Analysis
SLA
Portfolio Management
Technical Debt
Release Management
Enterprise Platforms
System Integrations
AI-enabled tools

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