Customer service representative jobs in Richmond Hill, ON and nearby (250 jobs)

Customer service representative jobs within 25 km of Richmond Hill, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 8, 2026

Hiring at a glance

View jobs

Open jobs: 250
Employers: 94

Advertised starting pay

Average starting payCAD / hour: $18.17Across 61 listings
Average starting payCAD / year: $49,778Across 16 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 10%25 listings
On-site: 90%225 listings

Employers hiring include Farm Boy Inc. (60), LCBO (38), Dollar Tree Stores (19).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Richmond Hill, ON and nearby

Within 25 km

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Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 8 days ago
J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
Added 8 days ago
M
Bilingual Customer Service Representative
Miele
Vaughan, ON
- Full-time
Handle a high volume of inbound and outbound customer calls in a timely, professional, and friendly manner
Added 8 days ago
WP
Customer Service Representative
Westlake Pipe & Fittings
Woodbridge, ON
- Full-time
Added 9 days ago
W
Customer Service Representative
Westlake
Woodbridge, ON
- Full-time
Added 9 days ago
GV
Customer Service Representative
GE Vernova
Markham, ON
- Full-time
…within our CRM and ERP systems. You will directly impact on customer satisfaction and product quality, manage Return Material Authorization (RMA) requests and support repair operations at…
Added 9 days ago
GF
Customer Service Representative (Motivator ) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 9 days ago
AA
Customer Service Representative/Service Advisor (Markham)
Assured Automotive
Markham, ON
- Full-time
Added 9 days ago
OT
Customer Service Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $37,440 to $41,600 CAD / year
- Full-time
We are seeking an Customer Service Representative to joi
Added 10 days ago
BG
Customer Service Representative/Service Advisor (Markham)
Boyd Group Services
Markham, ON
- Full-time
Added 10 days ago
UH
Client Service Representative
University Health Network
Toronto, ON
- Part-time
Added 10 days ago
SD
Customer Service Representative
SRS Distribution Inc.
Maple, ON
- Full-time
The customer service representative must provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment.…
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 11 days ago
GF
Customer Service Representative (Motivator) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 11 days ago
IR
Personal Lines Customer Service Representative
Impact Recruitment
Toronto, ON
- Full-time
…client, a forward-thinking team dedicated to exceptional client service, is seeking a passionate and experienced Personal Lines Customer Service Representative to become a vital part of…
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 12 days ago
A
Customer Service Representative
Altis
Toronto, ON
- Full-time
We are seeking a dynamic Customer Care Advisor with an active LLQP license in good standing to join our team. In this role, y
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 12 days ago
CH
Customer Service Representative
Citus HR
Woodbridge, ON
- Full-time
The Customer Service Representative is responsible for managing customer service operations and assigned retail accounts, handling inquiries and complaints, processing orders, verifying…
Added 13 days ago
P
Customer Service Representative
Paymentus
Richmond Hill, ON
- Full-time
The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment…
Added 14 days ago
J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time

Paymentus

Customer Service Representative

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Summary/Objective

The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment processing, payment information inquiries, troubleshooting technical issues, etc.

This is an existing vacancy.**

Essential Functions/ Responsibilities

Process payments for our client's mutual customers (Inbound and Outbound).
Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
Follow call center scripts and processes when handling different topics.
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Be available to work on Statutory Holidays and/or as needed by the business.

Required:

A secondary school diploma or minimum of high school diploma.
Proficient in English and Spanish.

Expected Hours of Work - This is a full-time position, 40 hours per week.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and printers.

Physical Demands

The CSR is required to be working at their desk in front of their laptop for the duration of their shift (standing or sitting) with regular breaks.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

Apply About employer

More about this job

Responsibilities

Process payments and respond to customer inquiries by phone, including questions about payment information and technical issues. Follow call center scripts and procedures, provide professional assistance, and collaborate with internal teams to improve client satisfaction.

Requirements

A secondary school or high school diploma is required, along with proficiency in English and Spanish. The role requires availability for a full-time, 40-hour workweek and may require work on statutory holidays or as business needs dictate.

Skills

Customer Service
Payment Processing
Inbound and Outbound Calls
Customer Inquiry Resolution
Technical Troubleshooting
Professional Communication
Call Center Procedures
Cross-Functional Collaboration
English Proficiency
Spanish Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Payment Processing
Inbound Calls
Outbound Calls
Customer Inquiries
Payment Information
Technical Troubleshooting
Call Center
Call Center Scripts
Customer Satisfaction
Client Satisfaction
Operations
Marketing
Sales
English
Spanish
Statutory Holidays
Professional Office Environment
Laptop Computers
Photocopiers
Printers

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