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Added 8 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 8 mins ago
YU
Construction Associate
York University
Toronto, ON
- Contract
…works with campus partners to provide exceptional customer service and satisfaction in alignment with the University's corevalues.The Construction Associate is responsible for the providing…
Added 8 mins ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Hamilton, ON
- Full-time
1 year or more in customer service with issues resolution experience, Preferred.
Added 8 mins ago
H
Food Services Worker
HealthCareersInSask.ca
Weyburn, SK
- Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 8 mins ago
H
Reception & Office Assistant
HealthCareersInSask.ca
Weyburn, SK
- Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 8 mins ago
Supervisor, Claims - Large Loss
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
The Claims Supervisor contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience by providing leadership to the claims team, focusing on the…
Added 8 mins ago
Public Health Nurse (Immunization Services)
Halton Region
Oakville, ON
Plan, organize, and operationalize immunization service delivery in school and community-based clinics.
Added 8 mins ago
Supervisor, Collection Operations (Waste Management)
Halton Region
ON
…supervision to operational staff and Works Clerks, oversees customer service delivery, complaint investigations, field service response, operational performance monitoring, by-law support…
Added 8 mins ago
CC
Sales Representative - Uniform
Cintas Canada
Kawartha Lakes, ON · Lindsay, ON
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 8 mins ago
CB
Guest Service Representative
Courtyard by Marriott Toronto Mississauga/Meadowvale
Mississauga, ON
- Full-time
Role Description The Guest Service Representative is a full-time, on-site position based at Courtyard by Marriott Toronto Mississauga/Meadowvale in Mississauga, ON. In this role, the team…
Added 8 mins ago
GF
Customer Service Representative (Motivator) - Ottawa Rideau Centre
GoodLife Fitness
Ottawa, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 8 mins ago
ScotiaMcLeod Investment Associate - Toronto Plaza
Scotiabank
Toronto, ON
…management of their book of business by providing effective client service and contributing to business development and sales related…
Added 8 mins ago
ScotiaMcLeod Administrative Associate - Toronto Plaza
Scotiabank
Toronto, ON
…or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their…
Added 23 mins ago
M
Pool & Fitness Representative
Minto
Ottawa, ON
- Part-time
The Pool & Fitness Representative is responsible for the Pool & Fitness Centre (PFC) facilities and ensures that all policies, procedures, and regulations are adhered to while delivering…
Added 23 mins ago
H
Specialist
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…including advocating on behalf of patients and families receiving service within the SHA for safe and competent care. The Specialist will provide support, guidance and traditional teachings…
Added 23 mins ago
H
Cook
HealthCareersInSask.ca
Craik, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 23 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Boisbriand, QC
- Part-time
Ensures a high level of customer service at the checkouts;
Added 23 mins ago
F
Client Support Supervisor
Fiserv
Mississauga, ON
- Full-time
…inquiries, merchant processing questions, and solution-related service needs. You will help drive consistent service delivery, timely issue resolution, and a positive client experience…
Added 23 mins ago
AT
Front Desk Reception (Scarborough)
Axis Therapy & Performance
Toronto, ON · Scarborough, Ontario
- Part-time
…all aspects of front desk operations, clinical workflow and service to support therapists and…
Added 23 mins ago
Renal Assistant - Renal Dialysis
Nova Scotia Health and IWK Health
Sydney, NS
$28.75 hourly with 25 years’ service with the employer
Added 38 mins ago
EM
Customer Service Representative - Kelowna Airport
Enterprise Mobility
Kelowna, BC
- $19.65 CAD / hour
- Full-time
Enterprise Mobility (Canada) Inc. has an exciting opportunity for a Customer Service Representative / Return Agent. The Return Agent provides superior, friendly, and efficient service…
Added 38 mins ago
HR
Supervisor, Collection Operations (Waste Management)
Halton Region
Oakville, ON
- Full-time
…supervision to operational staff and Works Clerks, oversees customer service delivery, complaint investigations, field service response, operational performance monitoring, by-law support…
Added 38 mins ago
HR
Public Health Nurse (Immunization Services)
Halton Region
Oakville, ON
- Full-time
Plan, organize, and operationalize immunization service delivery in school and community-based clinics.
Added 38 mins ago
RP
Temporary Customer Service Representative (Morning) - Hullmark Centre
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 38 mins ago
Word/Data Processing Clerk II - Employee Development Division Clerk
City of Edmonton
AB
The Edmonton Police Service requires a self-motivated individual to provide clerical support services for Employee Development Division.

Paymentus

Customer Service Representative

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Summary/Objective

The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment processing, payment information inquiries, troubleshooting technical issues, etc.

This is an existing vacancy.**

Essential Functions/ Responsibilities

Process payments for our client's mutual customers (Inbound and Outbound).
Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
Follow call center scripts and processes when handling different topics.
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Be available to work on Statutory Holidays and/or as needed by the business.

Required:

A secondary school diploma or minimum of high school diploma.
Proficient in English and Spanish.

Expected Hours of Work - This is a full-time position, 40 hours per week.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and printers.

Physical Demands

The CSR is required to be working at their desk in front of their laptop for the duration of their shift (standing or sitting) with regular breaks.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

Apply About employer

More about this job

Responsibilities

Process payments and respond to customer inquiries by phone, including questions about payment information and technical issues. Follow call center scripts and procedures, provide professional assistance, and collaborate with internal teams to improve client satisfaction.

Requirements

A secondary school or high school diploma is required, along with proficiency in English and Spanish. The role requires availability for a full-time, 40-hour workweek and may require work on statutory holidays or as business needs dictate.

Skills

Customer Service
Payment Processing
Inbound and Outbound Calls
Customer Inquiry Resolution
Technical Troubleshooting
Professional Communication
Call Center Procedures
Cross-Functional Collaboration
English Proficiency
Spanish Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Payment Processing
Inbound Calls
Outbound Calls
Customer Inquiries
Payment Information
Technical Troubleshooting
Call Center
Call Center Scripts
Customer Satisfaction
Client Satisfaction
Operations
Marketing
Sales
English
Spanish
Statutory Holidays
Professional Office Environment
Laptop Computers
Photocopiers
Printers

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