Find work in Canada.

490,096 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
Supervisor, Claims - Large Loss
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
The Claims Supervisor contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience by providing leadership to the claims team, focusing on the…
Added 9 mins ago
CB
Guest Service Representative
Courtyard by Marriott Toronto Mississauga/Meadowvale
Mississauga, ON
- Full-time
Role Description The Guest Service Representative is a full-time, on-site position based at Courtyard by Marriott Toronto Mississauga/Meadowvale in Mississauga, ON. In this role, the team…
Added 9 mins ago
ScotiaMcLeod Investment Associate - Toronto Plaza
Scotiabank
Toronto, ON
…management of their book of business by providing effective client service and contributing to business development and sales related…
Added 9 mins ago
ScotiaMcLeod Administrative Associate - Toronto Plaza
Scotiabank
Toronto, ON
…or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their…
Added 24 mins ago
Renal Assistant - Renal Dialysis
Nova Scotia Health and IWK Health
Sydney, NS
Technical aptitude and mechanical inclination
Added 54 mins ago
Engineering Designer - Electrical
Systemair
Mississauga, ON
Provision of timely technical support to production, sales & service departments
Added 54 mins ago
O
Director, Strategic Business Development & Enterprise Sales
Objectway
Toronto, ON
- Full-time
Manage complex sales cycles by engaging and aligning stakeholders across business, technical, operational, procurement, and executive teams.
Added 1 hour ago
T
Finance Operations Analyst I
TD
Dieppe, NB
- Full-time
Act as a key Finance Support resource / specialist or representative for own functional unit by providing technical subject matter expertise / analysis or operational process support
Added 1 hour ago
R
Assembler / Tester
RTX
Mississauga, ON
- Full-time
…explorer’s heart and a perfectionist’s grit to design, build, and service the world’s most advanced aircraft engines. We do this across a portfolio – including Commercial Engines, Military…
Added 1 hour ago
A
Customer Service Representative/ Inside Sales Representative, Level 1
AirReps
Calgary, AB
- Full-time
The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the…
Added 1 hour ago
P
Customer Service Representative
Paymentus
Richmond Hill, ON
- Full-time
The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment…
Added 2 hours ago
ScotiaMcLeod Senior Associate - Laval, Qc
Scotiabank
Laval, QC
ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice,…
Added 2 hours ago
SI
Inside Sales Representative, Legacy Products
Swiss Instruments Limited
Mississauga, ON
- Full-time
· Refer technical questions requiring specialist advice to the appropriate sales representative, supplier, or technical contact.
Added 2 hours ago
SE
Outside Sales Representative
Sansom Equipment Limited
Mount Pearl, NL
- Full-time
Are you looking to join a team of professional, supportive sales representatives? We are currently seeking an Outside Technical Sales Representative for Newfoundland. This role focuses on…
Added 3 hours ago
CS
Loans Interviewer / MSR, Mobile
Community Savings Credit Union
Vancouver, BC · Greater Vancouver Metropolitan Area
- Temporary
LOANS INTERVIEWER / MEMBER SERVICE REPRESENTATIVE, Mobile
Added 3 hours ago
A
Counter Sales Associate 2
AirReps
Markham, ON
- Full-time
Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group.…
Added 3 hours ago
NS
Medical Laboratory Technologist - Laboratory Services - Core Lab
Nova Scotia Health Authority
NS · Glace Bay, NS
- Full-time
…techniques. The Medical Laboratory Technologist possesses the technical ability and problem-solving skills to perform all tests (both manual and automated) in the clinical and environmental…
Added 3 hours ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Drug administration by injection technical permit (Pharmacy Technician) an asset
Added 3 hours ago
Customer Service Representative Licensing & By-Laws-C0885
City of London
London, ON
Reporting to a Coordinator or Manager in the area, the Customer Service Representative, Licensing and Bylaws supports the Municipal Compliance division by completing the required processes…
Added 3 hours ago
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health and IWK Health
Halifax, NS
Drug administration by injection technical permit (Pharmacy Technician) an asset
Added 3 hours ago
Senior Manager, Project Integration- MC2
Westerkirk
Woolwich, ON
The Senior Manager, Project Integration is the senior technical point of contact for an assigned modification project, inside the company and outside it. The position works alongside the…
Added 4 hours ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Toronto, ON · CAN - Etobicoke ON Kipling Ave
- Full-time
1 year or more in customer service with issues resolution experience, Preferred.
Added 4 hours ago
NS
Medical Laboratory Technologist - Laboratory Services
Nova Scotia Health Authority
Truro, NS
- $33.2 to $43.96 CAD / hour
- Temporary
…techniques. The Medical Laboratory Technologist possesses the technical ability and problem-solving skills to perform all tests (both manual and automated) in the clinical and environmental…
Added 4 hours ago
IA
Aero-Mechanical Technologist
IMP Aerospace & Defence
Halifax, NS
- Full-time
Prepare and review engineering drawings, specifications, and technical documentation for aircraft modification programs.
Added 4 hours ago
Medical Laboratory Technologist - Laboratory Services - Core Lab
Nova Scotia Health and IWK Health
Big Glace Bay, NS · Glace Bay, Nova
…techniques. The Medical Laboratory Technologist possesses the technical ability and problem-solving skills to perform all tests (both manual and automated) in the clinical and environmental…

Paymentus

Customer Service Representative

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Summary/Objective

The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment processing, payment information inquiries, troubleshooting technical issues, etc.

This is an existing vacancy.**

Essential Functions/ Responsibilities

Process payments for our client's mutual customers (Inbound and Outbound).
Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
Follow call center scripts and processes when handling different topics.
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Be available to work on Statutory Holidays and/or as needed by the business.

Required:

A secondary school diploma or minimum of high school diploma.
Proficient in English and Spanish.

Expected Hours of Work - This is a full-time position, 40 hours per week.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and printers.

Physical Demands

The CSR is required to be working at their desk in front of their laptop for the duration of their shift (standing or sitting) with regular breaks.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

Apply About employer

More about this job

Responsibilities

Process payments and respond to customer inquiries by phone, including questions about payment information and technical issues. Follow call center scripts and procedures, provide professional assistance, and collaborate with internal teams to improve client satisfaction.

Requirements

A secondary school or high school diploma is required, along with proficiency in English and Spanish. The role requires availability for a full-time, 40-hour workweek and may require work on statutory holidays or as business needs dictate.

Skills

Customer Service
Payment Processing
Inbound and Outbound Calls
Customer Inquiry Resolution
Technical Troubleshooting
Professional Communication
Call Center Procedures
Cross-Functional Collaboration
English Proficiency
Spanish Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Payment Processing
Inbound Calls
Outbound Calls
Customer Inquiries
Payment Information
Technical Troubleshooting
Call Center
Call Center Scripts
Customer Satisfaction
Client Satisfaction
Operations
Marketing
Sales
English
Spanish
Statutory Holidays
Professional Office Environment
Laptop Computers
Photocopiers
Printers

Report this job