Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 29, 2026

Hiring at a glance

View jobs

Open jobs: 3,540
Employers: 699

Advertised starting pay

Average starting payCAD / hour: $18.81Across 476 listings
Average starting payCAD / year: $48,171Across 74 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%190 listings
On-site: 94%3,313 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (511), Farm Boy Inc. (369), Shoppers Drug Mart (328).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 22 days ago
TI
Biomedical Sales & Customer Support Representative
Torontech Inc.
Richmond Hill, ON
- Full-time
We are looking for a Biomedical Sales & Customer Support Representative to handle customer calls, inquiries, product-related queries, and sales activities.
Added 22 days ago
L
Customer Service Representative (Casual)
LCBO
Richards Landing, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes…
Added 22 days ago
A
Customer Support Representative
ATCO
Bonnyville, AB
- Full-time
Added 22 days ago
L
Customer Service Representative (Casual)
LCBO
Ignace, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer…
Added 22 days ago
L
Customer Service Representative, Casual
LCBO
Lucknow, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 22 days ago
L
Customer Service Representative (Casual)
LCBO
Fort Frances, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 22 days ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA.…
Added 22 days ago
P
Customer Service Representative (Bilingual Spanish)
Paymentus
Richmond Hill, ON
- Full-time
The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment…
Added 22 days ago
NB
Customer service agent
National Bank of Canada
Montreal, QC
- Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Added 22 days ago
NB
Customer service agent
National Bank of Canada
Sherbrooke, QC
- Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Added 22 days ago
NB
Customer service agent
National Bank of Canada
Sherbrooke, QC
- Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Added 22 days ago
TC
Customer Service Representative
TopBuild Corp.
Edmonton, AB
- Full-time
Added 22 days ago
T
Customer Service Representative Onsite (Waterloo)
Teleperformance
Waterloo, ON · TPCA Waterloo
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 22 days ago
T
Customer Service Representative Onsite (Waterloo)
Teleperformance
Waterloo, ON · TPCA Waterloo
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 22 days ago
DT
Customer Service Associate
Dollar Tree Stores
Renfrew, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 22 days ago
DT
Customer Service Associate
Dollar Tree Stores
Amherst, NS
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 22 days ago
DT
Customer Service Associate I
Dollar Tree Stores
Vaughan, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 22 days ago
DT
Customer Service Associate
Dollar Tree Stores
Stratford, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 22 days ago
DT
Customer Service Associate
Dollar Tree Stores
Chatham-Kent, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 22 days ago
DT
Customer Service Associate
Dollar Tree Stores
Ottawa, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 22 days ago
DT
Customer Service Associate
Dollar Tree Stores
London, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 22 days ago
DT
Customer Service Associate
Dollar Tree Stores
Newmarket, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 22 days ago
DT
Customer Service Associate
Dollar Tree Stores
Mississauga, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 22 days ago
DT
Customer Service Associate I
Dollar Tree Stores
Ajax, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 22 days ago
DT
Customer Service Associate
Dollar Tree Stores
Winnipeg, MB
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Paymentus

Customer Service Representative (Bilingual Spanish)

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

Summary/Objective

The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment processing, payment information inquiries, troubleshooting technical issues, etc.

This is an existing vacancy.**

Essential Functions/ Responsibilities

Process payments for our client's mutual customers (Inbound and Outbound).
Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
Follow call center scripts and processes when handling different topics.
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Be available to work on Statutory Holidays and/or as needed by the business.

Required:

A secondary school diploma or minimum of high school diploma.
Proficient in English and Spanish.

Expected Hours of Work - This is a full-time position, 40 hours per week.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and printers.

Physical Demands

The CSR is required to be working at their desk in front of their laptop for the duration of their shift (standing or sitting) with regular breaks.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

Apply About employer

More about this job

Responsibilities

Process customer payments and respond to inbound and outbound inquiries about payment information, procedures, and technical issues. Follow call center scripts, provide professional assistance, and collaborate with internal teams to improve customer satisfaction.

Requirements

A secondary school or high school diploma is required, along with proficiency in English and Spanish. The role requires availability for a full-time, 40-hour workweek and work on statutory holidays or as business needs require.

Skills

Customer Service
Bilingual Communication
English
Spanish
Payment Processing
Troubleshooting
Call Handling
Customer Inquiry Resolution
Following Call Center Scripts
Professional Communication
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual Spanish
English
Spanish
Payment Processing
Payment Inquiries
Technical Troubleshooting
Inbound Calls
Outbound Calls
Call Center Scripts
Customer Satisfaction
Financial Services
Statutory Holidays
Professional Office Environment
Laptop Computers
Photocopiers
Printers

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