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Added 6 mins ago
CC
food service supervisor
Chicken Chef Winkler
Winkler, MB
- From $16.94 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 10 mins ago
TH
food service supervisor
Tim Hortons
Exeter, ON
- $19 to $20 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 24 mins ago
TH
food service supervisor
Tim Hortons
Cornwall, ON
- From $18.75 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 37 mins ago
A
Assistant Track Supervisor
ADECCO
Valemount, BC
- $74,200 to $111,000 CAD / year
- Full-time
- On-site
Adecco is currently hiring a full-time Assistant Track Supervisor for our client in Valemount, BC. The position is responsible for leading the…
Added 44 mins ago
M
Registered Massage Therapist - PT
Marriott
Vancouver, BC
- Part-time
…allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from…
Added 58 mins ago
PH
Clinical Security Liaison Nurse, Maximum and MultiLevel Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
…care professionals/providers to achieve excellence in patient/client and family centered care and enhancement in the quality of life consistent with established policies, standards of…
Added 1 hour ago
RD
food service supervisor
Rosthern Dairy Queen
Rosthern, SK
- From $16 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 1 hour ago
W
food service supervisor
Wendy's
Penticton, BC
- Full-time
Ensure that food and service meet quality control standards
Added 1 hour ago
PH
Clinical Security Liaison Nurse, Maximum and MultiLevel Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Part-time
…care professionals/providers to achieve excellence in patient/client and family centered care and enhancement in the quality of life consistent with established policies, standards of…
Added 1 hour ago
TG
Retail Store Supervisor - Stade IGA Pro Shop
Tennis Giant
Montreal, QC
- Full-time
…l’encadrement de l’équipe en place, et de l’assurance d’un service client hors pair dans un environnement sportif et dynamique. Une excellente opportunité pour toute personne passionnée de…
Added 1 hour ago
S
Peer Support Worker, Heartwood Centre for Women – Vancouver, BC
Sanya’k̓ula
Vancouver, BC
- Part-time
Provide advocacy to clients in a variety of settings, providing information regarding rights to services to the client and their family members, partners, friends, and other loved ones;…
Added 2 hours ago
2H
production agent
24 Hour Signs
Saskatoon, SK
- Full-time
Consult with production supervisor to schedule production runs in a cost and time-efficient manner
Added 2 hours ago
OL
Landscape Construction Lead Hand and Driver
Oriole Landscaping Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Strong communication skills, reliability, and attention to detail; commitment to high-quality workmanship and client service.
Added 2 hours ago
CO
Job ID #32258: Procurement Specialist II (1 permanent and 1 temporary vacancy)
City of Hamilton
Hamilton, ON
- Full-time
…talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us…
Added 2 hours ago
CO
Job ID #31786: Health, Safety & Wellness Specialist
City of Hamilton
Hamilton, ON
- Full-time
Works collaboratively and consults regularly with other Human Resources teams to ensure effective service delivery that balances client needs and corporate priorities.
Added 2 hours ago
U
Statistical Assistant
UNESCO
Montreal, QC
- From $53,996 CAD / year
…supporting documentation, to the Senior Statistical Assistant or the…
Added 3 hours ago
TH
Restaurant supervisor
Tim Hortons Québec
Burnaby, BC
- Full-time
Ensure that food and service meet quality control standards
Added 4 hours ago
EG
gas station supervisor
Econo Gas
Hawkesbury, ON
- Full-time
Added 4 hours ago
AH
Administrative Support III
Alberta Health Services
Wabasca, AB
- Part-time
Reporting to the Supervisor, Health Information Management, the Administrative Support III - Health Information Management performs a variety of clerical duties covering all areas of HIM.…
Added 5 hours ago
AU
Security Shift Supervisor – Industrial Site
Allied Universal
Timmins, ON
- $27 to $28 CAD / hour
- Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 5 hours ago
MN
Cultural Connections Supervisor
Metis Nation Saskatchewan
SK
- Up to $79,591 CAD / year
- Full-time
Identify service delivery trends and recommend improvements to enhance program effectiveness and client outcomes.
Added 6 hours ago
C
Security Technician - SASKATOON AREA
Convergint
Regina, SK
- Full-time
Responds on client sites to a variety of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis; will diagnose, troubleshoot, repair and…
Added 6 hours ago
RS
food service supervisor
Red Swan Pizza
Grande Prairie, AB
- Full-time
Ensure that food and service meet quality control standards
Added 7 hours ago
YF
floor covering supervisor
YYC FLOORING SOLUTIONS LTD
Calgary, AB
- From $41 CAD / hour
- Full-time
- On-site
Added 7 hours ago
HS
Sales Representative E-commerce Logistics or Freight Forwarding
HappyGlobal Service
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…offered at the Sales Coordinator, Sales Representative, Sales Supervisor, Sales Manager, or Senior Sales Manager level. This role is well suited to someone who understands the logistics…

Paymentus

Customer Service Representative (Bilingual Spanish)

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

Summary/Objective

The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment processing, payment information inquiries, troubleshooting technical issues, etc.

This is an existing vacancy.**

Essential Functions/ Responsibilities

Process payments for our client's mutual customers (Inbound and Outbound).
Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
Follow call center scripts and processes when handling different topics.
Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
Be available to work on Statutory Holidays and/or as needed by the business.

Required:

A secondary school diploma or minimum of high school diploma.
Proficient in English and Spanish.

Expected Hours of Work - This is a full-time position, 40 hours per week.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and printers.

Physical Demands

The CSR is required to be working at their desk in front of their laptop for the duration of their shift (standing or sitting) with regular breaks.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

Apply About employer

More about this job

Responsibilities

Process customer payments and respond to inbound and outbound inquiries about payment information, procedures, and technical issues. Follow call center scripts, provide professional assistance, and collaborate with internal teams to improve customer satisfaction.

Requirements

A secondary school or high school diploma is required, along with proficiency in English and Spanish. The role requires availability for a full-time, 40-hour workweek and work on statutory holidays or as business needs require.

Skills

Customer Service
Bilingual Communication
English
Spanish
Payment Processing
Troubleshooting
Call Handling
Customer Inquiry Resolution
Following Call Center Scripts
Professional Communication
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual Spanish
English
Spanish
Payment Processing
Payment Inquiries
Technical Troubleshooting
Inbound Calls
Outbound Calls
Call Center Scripts
Customer Satisfaction
Financial Services
Statutory Holidays
Professional Office Environment
Laptop Computers
Photocopiers
Printers

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