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PBC Solutions (Canada)

Senior Scrum Master

Victoria, BC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

PBC Solutions is looking for Regular Full-time Senior Scrum Master to join our growing team!

Please note: PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate must be based on southern Vancouver Island (preferred) or in the Lower Mainland, with regular office presence required.

About PBC Solutions:

PBC Solutions has been recognized as one of British Columbia's Top Employers for 2026!

PBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross), #1 health benefits provider in BC. Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners DXC Advanced Solutions, NTT DATA, and EY.

Since the spring of 2023, PBC Solutions administers and leads the transformation and digitization of Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor and hospital services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs. In the future, the business will expand to additional public and private client work.

Position Summary

The Senior Scrum Master leads a team of Scrum Masters/Project Managers and is responsible for leading technology project planning, design, implementation and close out, and for the management of the agile sprint process for scrum teams.

This position is designated as a Grid Level 27, with a range of $104,098 - $119,371 per year. This includes a Market Adjustment (MA) of 9.1%.

Primary Duties

Leads technology teams, including assignment of work, and ensures results meet commitments and expectations.
Ensures technology deliverables are completed
Manages a portfolio of scrum teams to ensure integration between associated products.
Acts as project manager throughout the initiation, planning, execution, control and close-out phases of the project management life-cycle.
Leads project planning sessions to determine project scope, define project deliverables and develop project charter to align with the direction of the business.
Develops options, strategies and approaches to address issues and service/program delivery needs using techniques such as cost benefit analysis, social and economic impact analyses.
Develops terms of reference; drafts project plans to identify timelines, deliverables, methodologies, and resource requirements.
Develops and maintains effective and cooperative working relationships with internal and external stakeholders, businesses, and relevant provincial, municipal, and federal government partners.
Monitors and evaluates project resources, processes, and progress, identify risks and obstacles, and takes or recommends action to address.
Conducts post implementation review.
Provides team leadership in accordance with agile principles, policies, and procedures.
Ensures technology teams track time in alignment with the allocated budgets
Other duties as assigned

Required Education and Experience

Master’s degree in a computer science related field and 2 years of related experience; OR
Bachelor’s degree in a computer science related field and 3 years of related experience; OR
Diploma in a computer science related field and 4 years related experience; OR
Certificate or coursework in a computer science related field and 5 years related experience; OR
An equivalent combination of education and experience may be considered.

Related experience includes the following:

Agile project experience.
Experience with Agile lifecycle management practices and tools.

Preference may be given to candidates with the following experience:

Certification as a Scrum Master.
Experience working in service delivery organizations/programs.
Experience in service design.
Experience in data management programs, UX /UI best practices.

Required Competencies

Managing Organizational Resources
Planning, Organizing and Coordinating
Building Partnerships with interested parties
Conflict Management
Relationship Building

Travel / Work Location:

PBC Solutions has offices in Saanichton, BC (a suburb of Victoria) and Burnaby. We operate in a hybrid in-person and virtual environment. Occasional travel between office locations may be required.

What's in it for you

We offer a robust health & dental benefits plan, with flexible options that will meet you and your family's needs. We also offer a Defined Benefit Pension Plan (PSPP), for all eligible employees, as well as various generous paid leaves.

We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender or gender identity, sexual orientation, religion, ability, education level, parental status, or socioeconomic status.

PBC Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.

To request an accommodation in completing this application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to hr@pbcsolutions.ca

Candidates must be legally eligible to work in Canada. Preference may be given to Canadian Citizens and permanent residents.

Does this opportunity resonate with you?

Are you seeking a work environment that will challenge you, provide stretch opportunities, and support your success and growth? Then you've found your ideal work environment - Apply today please! We'd love to talk with you to explore this opportunity further with you.

Please note, if selected for this opportunity, you will be required to undergo a background check in accordance with PBC Solutions policies.

We sincerely thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.

Please apply by October 8, 2026. An eligibility list may be established for this position for a period of up to 6-12 months.

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More about this job

Responsibilities

Leads Scrum Masters and technology teams, manages a portfolio of Scrum teams, and oversees project planning, delivery, and close-out. Guides agile sprint processes, manages project resources and risks, coordinates with stakeholders, and ensures deliverables and time tracking meet commitments and budgets.

Requirements

Requires a computer science-related education and relevant experience, with the required combination ranging from a master's degree plus two years of experience to coursework or a certificate plus five years; equivalent combinations may be considered. Agile project experience and familiarity with agile lifecycle management practices and tools are required, while Scrum Master certification and experience in service delivery, service design, data management, or UX/UI are preferred.

Skills

Scrum
Agile Project Management
Project Planning
Project Management
Team Leadership
Stakeholder Management
Risk Management
Resource Management
Conflict Management
Relationship Building
Service Delivery
Service Design
Data Management
User Experience Design
User Interface Best Practices
Agile Lifecycle Management

Benefits

Health And Dental Benefits
Defined Benefit Pension Plan
Paid Leaves

Visa sponsorship

Not detected in the job text

Keywords

Scrum
Scrum Master
Agile
Agile Lifecycle Management
Project Management
Technology Projects
Sprint Management
Project Planning
Project Charter
Project Scope
Project Deliverables
Project Lifecycle
Cost-Benefit Analysis
Social Impact Analysis
Economic Impact Analysis
Stakeholder Management
Risk Management
Resource Management
Service Delivery
Service Design
Data Management
UX/UI
Health Insurance BC
Medical Services Plan
PharmaCare
Fair PharmaCare
Government Administration

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