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Added 1 min ago
C
Software Developer I (Full Time) - Canada
Cisco
Ottawa, ON
- Full-time
As a software developer on our team, you will be the driving force behind crafting user-friendly, reliable software and tools that support critical technology platforms such as operating…
Added 1 min ago
V
Coordonnateur/trice à la formation Senior - Senior Training Coordinator - Quality
V2X
Quebec, QC · Lonqueuil, Quebec
- Part-time
Added 1 min ago
FH
Project Leader, Clinical Operations
Fraser Health
New Westminster, BC
- Full-time
…experts; coordinates the review of clinical needs, products and systems ensuring that there are detailed specifications of products/systems/structure; supports clinical decision making and…
Added 1 min ago
MHSU Clinician, Bachelors - Community Mental Health & Substance Use Services
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Surrey, BC
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BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
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Resource Management Specialist
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ON · Toronto, Ontario
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
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Director, Transplant Services
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Oversees day to day operations of the relevant business functions.
Added 16 mins ago
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Senior Associate
RBC Dominion Securities
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- Full-time
Strong skills working with business applications/technology, including Microsoft Office Suite
Added 16 mins ago
MC
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- Full-time
You will work closely with the Infrastructure and Cybersecurity teams to ensure the availability, performance, and security of the systems that support our business operations.
Added 16 mins ago
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Manager, Planning and Implementation
Ontario Health | Santé Ontario
Ottawa, ON
- Full-time
Added 16 mins ago
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Layup Operator (2nd Shift)
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Toronto, ON · Scarborough, ON
- $18 USD / hour
- Full-time
OSI Systems companies have a long history of developing innovative solutions to bring a better quality of life to the world. Our OSI Electronics (OSIE) division is a diversified…
Added 16 mins ago
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Layup Operator (2nd Shift)
OSI Electronics
Toronto, ON · Scarborough, ON
- $18 USD / hour
- Full-time
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Added 16 mins ago
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5794 - Store Manager
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- $20.5 USD / hour
- Full-time
Manage business disruptions and provide operational continuity (e.g. store closures, employee absenteeism, schedule / wages, operating hours impact, etc.)
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Lead facility operations and maintenance: Provide leadership and oversight for the safe, effective and reliable operation of municipal facilities, building systems and maintenance services.
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Added 31 mins ago
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Knowledge in Development practices and processes as well as systems used for day-to-day business is an asset
Added 31 mins ago
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…client relationships, developing and maintaining a pipeline of business opportunities, and meeting sales goals to ensure the hotel’s growth and profitability. The Director of Sales and…
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Canadian Business Immigration Law Clerk – Associate / Senior Assoiciate
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Program Manager, WSIB Programs, Ontario
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- $100,000 to $120,000 CAD / year
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Lead regular governance activities including operational updates, Monthly and Quarterly Business Reviews
Added 31 mins ago
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Added 31 mins ago
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Sr. Developer - Application Development JAVA N 4B
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We are seeking an experienced Java Developer to design, develop, and modernize mission-critical applications supporting sanctions and adverse media screening. In this role, you will…

PBS Systems

Account Services Representative

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (HQ)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	No travel Account Services Representative
Reports To:	Team Lead, Account Services

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

The Account Services Representative provides background administrative support to the customer-facing teams within Dealer Development. Primarily focused on order flow and ensuring fulfillment - the role will involve both creation and management of order documents along with monitoring the status and following up on the flow of the orders themselves.

The role will involve working daily with but not limited to the following teams: Account and Relationship Management will submit OIF (Order Information Form) requests, PBS Admin may inquire regarding the status of specific orders to coordinate their billing process, DTO (Dealer training Optimization)/ STT (Software training and transition) to confirm status of onsite training and software requests. Administrative Orders to determine product availability and back-order status.

Job Responsibilities:

OIF (Order Information Form) creation and processing
Online MS Purchase Forms - Automated sales inquiry response – labels / routers /printers / other features as added
Inter-department meeting attendance
Coverage for Executive Assistant role for specific order requests when they are unavailable
Acting as a monitor of internal processes to ensure document flow is correct and moving ensures that our customers receive the goods and services expected
The representative is responsible for helping customer-facing teams keep their promises to our clients
Maintain monthly cancellation spreadsheet and submit to executive monthly
Update customers with out-of-stock or back-order situations as required
Non DMS meeting review what needs to be brought up by team members
Review open OIFs and cornerstone calls to verify progress being made or why not
Process historical renewals
Begin process for Customer changes by confirming dealer request, and sending out forms as needed to authorized users
Weekly reconciliation of orders

Qualifications:

High School Diploma
Solid knowledge of Microsoft Office Suite – including word and excel
PBS Certified Professionals program is encouraged
Ability to embrace variety, change and innovation
Listening and organizational skills, attention to detail, and a strong follow up ethic are the key attributes for success in this role
Superior verbal and written communication skills
Strong follow-up skills and internal communication / relationship skills are essential
Excellent time management, and the ability to work independently are a must

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package

Competitive annual base salary
Up to $4,800 per year in product certification bonuses
Additional performance incentives
Attractive employee referral bonuses

Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodation will be provided during the hiring process as required.

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More about this job

Responsibilities

The Account Services Representative provides administrative support for order flow, fulfillment, and status monitoring within the Dealer Development team. They are responsible for maintaining accurate documentation, coordinating with internal departments, and ensuring customers receive expected goods and services.

Requirements

Candidates must have a High School Diploma and solid knowledge of the Microsoft Office Suite, including Word and Excel. Strong organizational, communication, and time management skills are essential for success in this role.

Skills

Administrative support
Order management
Microsoft Office Suite
Word
Excel
Time management
Communication skills
Organizational skills
Attention to detail
Follow-up skills
Relationship management
Data reconciliation

Benefits

Professional development
Travel opportunities
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Product certification bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Account Services
Order Information Form
DMS
Dealership Management System
Administrative Support
Order Fulfillment
Billing
Reconciliation
Microsoft Office
Word
Excel
Customer Support
Inventory Management
Software Training
Process Monitoring
Professional Development
Health Benefits
Performance Incentives

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