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Added 23 mins ago
CG
Lead, Operations
Canada Goose
Ottawa, ON · Rideau Centre
- Full-time
…team member become a highly accountable and effective brand…
Added 23 mins ago
B
Customer Service Representative
Brenntag
Canada / Goreway
- Full-time
The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for…
Added 23 mins ago
D
Client Financial Services Agent
Desjardins
Quebec, QC · Saint-Augustin, QC · Caisse Desjardins de Cap-Rouge – Saint-Augustin
- Full-time
Seize business opportunities and participate in sales development initiatives
Added 23 mins ago
C
Financial Services Representative - Universal Banker - Beaconsfield, QC
CIBC
Beaconsfield, QC · Saint-Louis, QC
- Full-time
…meaningful difference in our clients' lives. As a Financial Services Representative - Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and…
Added 23 mins ago
C
Associate Investment Advisor CIBC Wood Gundy (Commission only)
CIBC
London, ON
- Full-time
…tolerances. You will be engaged in all marketing and business development activities which are designed to facilitate the accumulation of assets, by identifying, attracting, and converting…
Added 23 mins ago
C
Financial Services Representative
CIBC
Estevan, SK
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 hour ago
Equipment Service Support - Harvesting Heads
Tigercat | MacDonald Steel
Kamloops, BC · Prince George, BC · Williams Lake, BC · BC
Tigercat Industries Inc. is looking for a highly motivated, driven, and organized Product Support Representative for Harvesting Heads, covering British Columbia.
Added 1 hour ago
PF
E-Commerce Lead
Pierre Fabre Laboratories
Brossard, QC · Canada - Brossard
- Full-time
3-5 years in commercial / sales / KAM / trade marketing roles
Added 1 hour ago
HI
Client Care Representative - Auto Associate
HUB International
Duncan, BC
- Full-time
A self-starter mentality with a strong drive to exceed performance and sales goals
Added 1 hour ago
HI
Client Care Representative - Personal Insurance Associate
HUB International
Duncan, BC
- Full-time
Follow-up regularly on sales leads and referral prospects
Added 1 hour ago
IP
Direct Sales Representative
Intercity Packers Meat & Seafood
AB · Intercity Packers Edmonton-Alberta-ICP
- Full-time
As a result of our expanding sales strategy, Intercity Packers is looking for a Full Time Direct Sales Representative located in Edmonton, Alberta. Reporting to the Director of Sales, the…
Added 2 hours ago
AG
Inventory - Field Data Collector
Acosta Group
Richelieu, QC
- Part-time
…essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals…
Added 2 hours ago
AG
Field Representative - Alcoholic Beverages
Acosta Group
Ottawa, ON
- Full-time
Communicate effectively with store staff regarding tasks, sales activities, promotions, client objectives and work completed.
Added 2 hours ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 USD / hour
- Part-time
…Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling behaviors, and performing duties related to the presentation and…
Added 2 hours ago
MN
Toy Merchandiser
Mosaic North America
Airdrie, AB
- Part-time
We are immediately hiring a merchandising representative for a permanent part time position. This role offers flexible weekday scheduling. You’ll be a great fit for this role if you’re…
Added 2 hours ago
MN
Toy Merchandiser
Mosaic North America
Calgary, AB
- Part-time
We are immediately hiring a merchandising representative for a permanent part time position. This role offers flexible weekday scheduling. You’ll be a great fit for this role if you’re…
Added 2 hours ago
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Sales Development Representative
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 3 hours ago
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Retail Sales Representative
Mosaic North America
Calgary, AB
- Full-time
We are currently recruiting a results-oriented Sales and Merchandising Representative to represent our clients.
Added 3 hours ago
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Frito-Lay Route Sales Representative
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Timmins, ON
- Contract
As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and…
Added 3 hours ago
Overnight Maintenance
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West St. Paul, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 3 hours ago
V
Financial Services Representative - Blundell Centre (6-Month Contract)
Vancity
Richmond, BC
- Full-time
As a Financial Services Representative, you’ll be the first point of contact for our members – making it easier to bank with us, earning their trust, and creating a personalized member…
Added 4 hours ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- Part-time
…Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling behaviors, and performing duties related to the presentation and…
Added 4 hours ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- Part-time
…Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our 5-Step Selling Process, and performing duties related to the presentation…
Added 4 hours ago
DB
Part Time Bridal Sales
David's Bridal
Hamilton, ON
- Part-time
…Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling behaviors, and performing duties related to the presentation and…
Added 4 hours ago
S
Senior Manager, Store Experience & Services
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Toronto, ON
- Full-time
…insights, and field feedback into scalable programs that improve sales, conversion, service profitability, and client satisfaction. You’ll be part of a collaborative team that’s united in…

PBS Systems

Account Services Representative

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Company Name:	PBS Systems
Job Location:	Calgary, AB (HQ)
Job Type:	Full-time, Permanent
No. of Openings:	01
Job Requirement(s): Internal Job Title:	No travel Account Services Representative
Reports To:	Team Lead, Account Services

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

The Account Services Representative provides background administrative support to the customer-facing teams within Dealer Development. Primarily focused on order flow and ensuring fulfillment - the role will involve both creation and management of order documents along with monitoring the status and following up on the flow of the orders themselves.

The role will involve working daily with but not limited to the following teams: Account and Relationship Management will submit OIF (Order Information Form) requests, PBS Admin may inquire regarding the status of specific orders to coordinate their billing process, DTO (Dealer training Optimization)/ STT (Software training and transition) to confirm status of onsite training and software requests. Administrative Orders to determine product availability and back-order status.

Job Responsibilities:

OIF (Order Information Form) creation and processing
Online MS Purchase Forms - Automated sales inquiry response – labels / routers /printers / other features as added
Inter-department meeting attendance
Coverage for Executive Assistant role for specific order requests when they are unavailable
Acting as a monitor of internal processes to ensure document flow is correct and moving ensures that our customers receive the goods and services expected
The representative is responsible for helping customer-facing teams keep their promises to our clients
Maintain monthly cancellation spreadsheet and submit to executive monthly
Update customers with out-of-stock or back-order situations as required
Non DMS meeting review what needs to be brought up by team members
Review open OIFs and cornerstone calls to verify progress being made or why not
Process historical renewals
Begin process for Customer changes by confirming dealer request, and sending out forms as needed to authorized users
Weekly reconciliation of orders

Qualifications:

High School Diploma
Solid knowledge of Microsoft Office Suite – including word and excel
PBS Certified Professionals program is encouraged
Ability to embrace variety, change and innovation
Listening and organizational skills, attention to detail, and a strong follow up ethic are the key attributes for success in this role
Superior verbal and written communication skills
Strong follow-up skills and internal communication / relationship skills are essential
Excellent time management, and the ability to work independently are a must

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package

Competitive annual base salary
Up to $4,800 per year in product certification bonuses
Additional performance incentives
Attractive employee referral bonuses

Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodation will be provided during the hiring process as required.

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More about this job

Responsibilities

The Account Services Representative provides administrative support for order flow, fulfillment, and status monitoring within the Dealer Development team. They are responsible for maintaining accurate documentation, coordinating with internal departments, and ensuring customers receive expected goods and services.

Requirements

Candidates must have a High School Diploma and solid knowledge of the Microsoft Office Suite, including Word and Excel. Strong organizational, communication, and time management skills are essential for success in this role.

Skills

Administrative support
Order management
Microsoft Office Suite
Word
Excel
Time management
Communication skills
Organizational skills
Attention to detail
Follow-up skills
Relationship management
Data reconciliation

Benefits

Professional development
Travel opportunities
Medical coverage
Dental coverage
Paid time off
Performance-based incentives
Product certification bonuses
Employee referral bonuses
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Account Services
Order Information Form
DMS
Dealership Management System
Administrative Support
Order Fulfillment
Billing
Reconciliation
Microsoft Office
Word
Excel
Customer Support
Inventory Management
Software Training
Process Monitoring
Professional Development
Health Benefits
Performance Incentives

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